Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been shopping with Eyecandys for a couple years now and always loved the ease of use of their website, the fast shipping they do, and how well packaged and secure my order always is! My recent... Vis mer

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Vurdert til 4 av 5 stjerner

The delivery is quick considering that they are custom made. I wish there was a way to have better contact with them besides email. The time difference is hard to be able to communicate. But they do... Vis mer

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Vurdert til 1 av 5 stjerner

It’s been over 2 weeks and my contacts haven’t been shipped. I needed them by a certain time and I asserted there was some trust I could have in their quoted timeline.

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Vurdert til 2 av 5 stjerner

They have a pretty big selection of contact lenses but they are pretty basic from the few that ive gotten. If you are looking for a major eye color change this is probably not the place you want to lo... Vis mer

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Informasjon om virksomheten


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

475 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(475)

29 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

This company is a scam

This company is a scam, don’t order from them. I’ve been waiting almost a month for a refund and nobody from support will answer emails and all they’ll send is a fake refund invoice without giving my money back. I’d advise you use a reputable company instead of getting robbed by Eyecandys.

27. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Eyecandys

Svar fra Eyecandys

Hi Dear,

Thank you for your review!

Can you please provide your order number or your e-mail address so I can double check if the said refund was processed from our end.

We apologize for this experience.

Vurdert til 5 av 5 stjerner

This is your sign to purchase eye candy contacts

This is my 3rd purchase from eyecandys. I have been wearing contacts for over 25 years. I CANNOT EXPRESS ENOUGH- how much I love eye candy contacts. They are so comfortable, I forgot I'm wearing them. I can go all day without eye irritation. I also love the wide array of colors. I have light green eyes, and I love wearing different shades of their blues. It gives my eyes just the right amount of blue hue. They look so natural. My husband loves them, he said my eyes look like the sky. Also, shipping is very fast. Usually 5 days to my door. They are packaged in adorable safe little reusable and eco friendly GLASS containers. Eye candy has a loyal customer for life. If you are looking for a sign to try eye candy's, THIS IS YOUR SIGN!

31. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love the fast shipping but most…

I love the fast shipping but most importantly my contacts look great I was skeptical at first because I know that I have a astigmatism in one of my eyes and wasn't sure if my regular prescription would work, but I was surprised that I was able to see out of them but I wish I would have went to a half size prescription due to the astigmatism because I would be able to wear the contacts daily. which is why I would suggest going a half size up in your prescription if you have astigmatism for example if your prescription is 2.00 go 2.50 if you plan on wearing them everyday. Other than that I love them and will definitely purchase more.

3. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scammed out 40$

Scammed out 40$. Never received a refund like they said they would. Will be posting this everywhere so people know not to buy here.

10. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Eyecandys

Hi Dear, we apologize for this experience. Please be advised that refund takes 1-2 weeks to be processed back to your method of payment.

Upon checking, your refund was just processed! The amount refunded should reflect on the method of payment used within a couple of hours.

Should you need further assistance, please do send us an e-mail to hello@eyecandys.com :D

Vurdert til 1 av 5 stjerner

Don't buy anything here. Scam!

Don't buy anything here.! My package never arrived what a scammmm.!!!

26. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Eyecandys

Svar fra Eyecandys

Hi Yuli,

We would like to apologize for this inconvenience. Can you please send an e-mail to hello@eyecandys.com and one of our representatives will surely assist you with your concern. :D

Vurdert til 5 av 5 stjerner

Eyecandys rules

Excellent customer service for questions, friendly and prompt. Reliable and timely shipment. Don't be afraid to order overseas, lol this company is 100. Customer for my colored prescription lenses for 11+ years.

1. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I had the worst experience with this…

I had the worst experience with this company. I have bought toric lenses from other places with no issue. But upon wearing Eyecandys toric lenses, they burned, pricked, and stinged my eyes so bad. For hours, my eyes were bloodshot, puffy, and red. Because of this, the company issued me a store credit, which I accepted at first. I put the contacts away and told myself I would try again another day. Another day comes, I try to wear the contacts again, only to see that keeps moving out of my pupil. I take them out to find TEARS in the lenses. My eyes got puffy and swollen once again. This time, I emailed back requesting a full refund to my bank account. I do not want store credit, or to ever purchase from your site ever again because this is dangerous to my health. You can cause severe damage to your eyes having tears in contact lenses!! I emailed three times, and got no response after asking for a full refund to my bank account. Not only did the contacts rip after two tries of wear, they hurt my eyes badly. Customer service was no help. My order number is EC153613, and I am requesting a FULL REFUND to my original payment.

23. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Eyecandys

Svar fra Eyecandys

Hi Syeda, We apologize for this experience. We issue store credit because you requested for one. The tears could have happened due to improper handling as well as it’s very rare that they just magically break in the eye. In any case, we are happy to offer a refund as part of 30d guarantee.

Vurdert til 1 av 5 stjerner

It took about 45 days to receive my…

Eye Candy is a spectacular company. Try it out.

31. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Eyecandys

Svar fra Eyecandys

Hi Dear, I think you are referring to a different company. Please be advised that we are an online contact lens store and we do not sell any lighting equipment of some sort.

Vurdert til 1 av 5 stjerner

I assume they are scam.

I assume they are scam.
I bought Acouve true eye contact lenses ($266.87) on November 8th and contacted them on November 16th to ask when I could get the tracking number and package.
I was told that they emailed me on the 14th that the lenses I ordered were out of stock, but I missed that email. To be honest, I was expecting the package have already departed.
Reluctantly I requested full refund of my order on 17th and but my transaction statue on paypal still not canceled until today November 23rd.
I had to claim a refund via paypal because I was afraid I wouldn't be able to get a refund.
It is very annoying that I have to keep worrying about the refund. The worst online store ever.

7. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Eyecandys

Svar fra Eyecandys

Hi Dear,

Thank you for your review.

We apologize for this experience.

Please understand that once there is an out of stock item, we cannot send out your order. The out of stock notification e-mail was sent in a timely manner (may we suggest checking your spam folder).

As for the refund, you we're advised that refund can take 1-2 weeks depending on the method you used. Upon checking, you requested your refund last November 18 and was processed November 24 (way within the allotted time frame)

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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