Follow up on my 1 star review in August. I never did receive the bag I ordered, so I cannot comment on the quality of the product. However, after obtaining a statement of non- delivery by the courie... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Buyer beware! Low quality products. Absolute nightmare... Waited forever for my package!... Tracking system didn't help at all... Bookbag zippers came off on day 1! Let's see how the other 2 items hol... Vis mer
Selskapet har svart
The pictures are lovely, and when you receive the item it turns out to be PLASTIC CHINESE GARBAGE Sending it back to China is not an option, when you ask for the adress you get a five line adress with... Vis mer
Selskapet har svart
Ordered handbag 13 December 2021 It is now 9 February 2022. I have email Esensbuy on several occasions without positive out come. ..just to be patient. At what point do I contact credit card compa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
EsensBuy is your one-stop online shop for today's most classic and trendy bags.
Kontaktopplysninger
Hongkong
- esensbuy.com
2,4
Under middels
120 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This company has excellent customer…
This company has excellent customer service. I needed a replacement item, and it was sent to me very quickly! I am so pleased, and I love my new leather hip pack!
14. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support! It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Will last several years
My granddaughter loves her backpack. It has plenty of pockets. It is great for kids who have to lug a chromebook, school books, lunchbox and water bottle. It matches her personality.
31. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
I like the product
I like the product, I was not able to find in Walmart, Target etc. This was good in size and material.
31. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
10/10 recommend
I love my handbag, it has 3 different pockets so everything can be spaced out.
It's very classy and stylish to.
Love it.
30. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
My wife loves her phone case
28. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Bought a school bag for my daughter
Bought a school bag for my daughter. Zippers run smooth, thick padded straps and adequate room for my daughter' s homework, snacks and martial arts uniform. I will definitely be buying again!
25. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Excellent Service
I had an issue with returning an item and the team was super responsive and helpful. They helped me troubleshoot and ultimately found a solution. Through it all they were friendly and empathetic.
23. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Ordered a backpack
Ordered a backpack, customer service was extremely quick in answering a couple of my inquiries. Loved the item I received - it arrived in a timely manner. The only reason I'm docking one star is that the bag has a broken latch on it. And they send me the new one quickly. Nothing really noticeable but still a little disappointing. Overall I had a good experience.
23. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
I LOOOVE their bag
I LOOOVE their bag! The leather seems excellent! Very nice finish and soft feel(but sturdy, not thin and flimsy)!
21. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Had a great shopping experience
Had a great shopping experience. The bag was brand new!
21. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Beautiful bag and service!
I purchased this bag to replace one that I had had and used for several years. I had been looking for the same material (not as commonly found with this bag) and colorway. The seller was prompt in her communication and the item was in excellent condition (as advertised). It took just under two weeks to arrive, right after I returned from a writer's retreat. I love and use it every day. The price was also quite reasonable for a bag that was only used a few times.
19. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Great place to shop!
Great place to shop! Excellent service! Always got great products!
17. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Great bags
I had a wonderful experience. Great bags. I love my bag purchase. It was more than I expected. Thank you!
14. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
I received the phone case yesterday
I received the phone case yesterday, and it is beautiful. The s-pen slot works perfectly. I love this case. Thanks.
11. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
I would like to have been notified
I would like to have been notified of the arrival date as I was on vacation and it sat at my front door for 5 days.
8. oktober 2023
Svar fra Esensbuy
Hello, we're so sorry for any unpleasant experience.May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
And please contact us via Facebook messengers or Email address contact@mail.esensbuy.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Highly recommend
I didn't expect such a great quality product, but the backpack is awesome.
8. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Comfortable
Comfortable, soft and sturdy. Bought a bag for my best friend, she's been wearing it as her every day utility belt.
8. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Item received was low Chinese quality
Item received was low Chinese quality. If I was to return I had to send back to CHINA at huge expense. Nowhere on the website did it say to return to China. Scammers
19. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Esensbuy
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.esensbuy.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
I purchased a waist pack here
I purchased a waist pack here. It's exactly what I expected and the fit is great, good material and very nice as a daily wear item for a bit of extra carry.
5. oktober 2023
Svar fra Esensbuy
Dear customer,Thank you so much for your trust and support. It is our honor to provide good products and service for you.
Wish you a great day.Regards!
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.