i have had my hair in for less than 2…
i have had my hair in for less than 2 months. the colour has gone extremely orange. with having extensions for over 4 years i have never experienced this.
i have always been eager to use the correct products and hardly use any heat on them.
i tried to contact EOS multiple times where they would take days to respond until i double or even tripled messaged them.
They have responded and said that i need to get the hair back to be ‘tested’ where i have to pay for the hair to be removed, then pay for it to be sent off and then wait up to 21 working days for the hair to be ‘inspected’ by someone. for the hair to not even be in 6 weeks and to be ginger is a disgrace.
the company have tried to tell me that this could be damaged from myself from UV exposure chlorine ect.
i am going to be out of pocket for my hair and send it back as the suggest but i know the outcome where they will blame the customer!
i know for a fact my hair is not damaged from myself and this hair is infact just poor quality and not worth the money as i have never experienced this with any other hair brand.
DO NOT BUY THIS HAIR IT DOES NOT LAST!








