Envy Bathrooms Anmeldelser 

427
•
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We purchased a Kudos shower screen in June 2026. We chose Envy bathrooms based on price, availability, service and reviews. We found at the time they were the most competitive. We received the scr... Vis mer

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Vurdert til 2 av 5 stjerner

Poor returns policy. Nothing wrong with the products, however these can be purchased from a number of, in my opinion, better suppliers. Their returns administration fees’ are 30% after 14 day... Vis mer

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Vurdert til 5 av 5 stjerner

Going that extra mile or in my case delivering a replacement toilet seat from their warehouse in Essex, Scott the driver arrived ahead of time very pleasant. A all round good experience.

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Vurdert til 5 av 5 stjerner

Ordered a shower screen and delivered as expected. Delivery person was Envy’s own and he was polite, professional and extremely helpful. Thank you

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Informasjon om virksomheten

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  4. Radiatorbutikk

Om Envy Bathrooms

Skrevet av virksomheten

About Envy Bathrooms

Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.

A Nationwide Industry Supplier

Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.

From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.

Our Logistics Network: Secured Fleet Transport

We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.

  • Our Own Dedicated Transport Fleet: Unlike standard commercial couriers who frequently drop fragile pallets at the kerbside, a large portion of our Great Britain orders are managed entirely by the internal Envy Bathrooms transport fleet and professional delivery teams. Your orders are handled with care and delivered directly to your property.
  • Full Coverage Across England, Scotland, & Wales: Our supply lines extend across Great Britain. From our southern distribution base up to regions throughout Scotland and Wales, we ensure your goods arrive safely, intact, and precisely when your project demands them.

The Envy Bathrooms Advantage

  • Unrivalled Trade Pricing: Our commercial volume allows us to unlock trade-level pricing normally reserved for massive contractors, passing those direct savings onto every single customer.
  • E-Commerce and Flagship Showroom: Take advantage of our streamlined online purchasing platform or visit our expansive physical design showroom to view complete collections in person.
  • Specialist Commercial Support: Our dedicated customer care and technical sales divisions are managed by bathroom industry experts, giving you rapid support via phone or email.
  • Seamless Return Policies: Enjoy absolute procurement security with our standardised 14-day return window.

Our Operational Standards

  1. Elite Product Procurement
    We only partner with top-tier manufacturers to guarantee commercial-grade product durability. From contemporary rimless ceramic toilet configurations to heavy-gauge designer baths, every item in our catalogue is built to endure decades of rigorous everyday use.
  2. High-Efficiency Sourcing
    Renovating a home or managing a multi-property development involves massive coordination. We keep our online catalogue clear, deeply descriptive, and straightforward to navigate, allowing procurement managers and homeowners to source exact layout requirements instantly.
  3. Accountable Project Support
    Construction and trade schedules move quickly. When delivery timelines shift or an order needs an immediate adjustment, our fleet managers and support staff react instantly—offering direct, transparent solutions to keep your site moving forward.

Visit Our Showroom Hub

Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.

  • Head Office & Showroom: Unit 14 Towergate Industrial Park, Colebrook Way, Andover, SP10 3BB
  • Trade Sales & Enquiries: 01264 568700
  • Digital Procurement Desk: sales@envybathrooms.com

Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

427 anmeldelser

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1 stjerne

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4,4

Alle anmeldelser

(427)

154 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great value and excellent products

Great value and excellent products.
bought a concealed cistern and flush plate.
They were the best price around.
Excellent communications and fast delivery.
Would use again

24. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words! We're thrilled to hear you were happy with the concealed cistern and flush plate—and that our pricing, communication, and delivery hit the mark for you. We work hard to offer great value and service, so it's fantastic to know it made a difference. Looking forward to welcoming you back again soon!

Vurdert til 5 av 5 stjerner

Fantastic customer service…

I ordered a wooden toilet seat from Envy Bathrooms and it arrived promptly which was great but on opening the sealed box, the wooden colour of the seat itself and the lid didn't match.
I filled in a returns request form and sent a photo; it was dealt with within 30 mins in a very pragmatic and sensible manner with a replacement being arranged immediately - absolutely no quibbling, without hesitation and apologies for the inconvenience. I wouldn't hesitate to recommend them.

24. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind review! We're really pleased to hear your order arrived promptly, though we're sorry the colour mismatch caused a hiccup. We’re glad our team was able to resolve it quickly and pragmatically — your satisfaction is always our priority. It means a lot to know you’d recommend us, and we truly appreciate your understanding and support. If there's ever anything else we can help with, we're just a message away!

Vurdert til 5 av 5 stjerner

Great selection

Great selection, price and quick delivery.

19. september 2025
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Thank you for your kind words! We're thrilled to hear you enjoyed the selection, pricing, and speedy delivery. Your satisfaction means a lot to us. Thanks again.

Vurdert til 1 av 5 stjerner

Appaling returns

This company wouldn't accept a perfectly packaged, unused item that we wanted to return, due to the wrong item being ordered, because we had written on the parcel tap 'replacement tap' for our plumber.

The items, and box were in perfect condition. be VERY careful when ordering from this company - check their returns policy beforehand- We have just lost £300.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Envy Bathrooms

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and understand how frustrating it must be to lose money on a return.

We do our best to make our returns policy clear at the point of purchase and on our website. As stated in our terms and conditions, we’re unable to accept returns for unwanted items beyond the 14-day return window. Additionally, for a return to be approved, the item and its packaging must be in a fully resaleable condition. Unfortunately, writing directly on the product packaging compromises its resaleability, which is why we were unable to accept the return in this case.

We appreciate that this may feel strict, but as a business, we must ensure that all returned items meet the standards required for resale. That said, we’re always open to feedback and will continue reviewing our processes to improve clarity and customer experience.

Vurdert til 5 av 5 stjerner

Merlyn Truestone Sand shower tray

My original choice was out of stock but I was given the option of a similar alternative which is perfect.
The colour is just what I wanted and it comes with a matching drain cover.
Customer services was brilliant - thank you Sam
Delivery was very quick too.

16. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words! We're thrilled to hear that the alternative option worked out perfectly and that the colour and matching drain cover were just what you were looking for. Sam will be delighted to know their support made a difference — we’ll be sure to pass on your thanks. We're also glad the delivery was speedy! Thanks again for taking the time to share your experience — it means a lot to us.

Vurdert til 5 av 5 stjerner

Very easy

Very easy, good value and delivered quickly. What more could you want

15. september 2025
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Thanks so much for the great review! We're thrilled to hear everything was easy, great value, and arrived quickly — just how it should be. Your support means a lot, and we’re glad we could deliver exactly what you needed!

Vurdert til 5 av 5 stjerner

As advertised, lovely tap

Ordered from Envy Bathrooms based purely on reviews online. Tap was dispatched quickly and very well packed.
We have just had the tap installed and it works as it should. Very pleased with the Clearwater Bellatrix tap and the price we paid from this company

18. juli 2025
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Svar fra Envy Bathrooms

Thank you so much for your thoughtful review! We're delighted you chose Envy Bathrooms based on our online reputation and that your experience lived up to expectations. It's great to hear the Clearwater Bellatrix tap arrived promptly, was well packaged, and is now working perfectly. We truly appreciate your kind words and hope to welcome you back again soon!

Vurdert til 4 av 5 stjerner

Good prices

Good prices, good service and delivery

12. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words! 😊 We're thrilled to hear you were happy with our prices, service, and delivery. It means a lot to us that you took the time to share your experience. We look forward to serving you again soon!

Vurdert til 1 av 5 stjerner

Still waiting for my delivery and…

Still waiting for my delivery and refund!

11. september 2025
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Svar fra Envy Bathrooms

Good Afternoon Eva, it looks as though Parcelforce attempted delivery on the 15th, and again on the 16th without success. It is currently held at Parcelforce's Gatwick depot. Please call us to discuss rather than leaving a review before we can find a solution for you.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, really good price. Delivery awesome with ability to see GPS tracker of the van and friendly delivery driver - Thanks

8. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your fantastic feedback. We're delighted to hear you were happy with the service, pricing, and delivery experience — especially the GPS tracking and our friendly driver, We will let him know. We work hard to make every step smooth and transparent, so it’s great to know it made a difference. Thanks again for choosing us!

Vurdert til 5 av 5 stjerner

Deflector Panel

Bought a deflector panel for our walk in shower. Great kit, easy to fix and works a treat.

8. september 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words! We're thrilled to hear that the deflector panel was easy to install and working perfectly in your walk-in shower. It's great to know the kit met your expectations — we always aim to make things straightforward and effective. If you ever need anything else, we're here to help!

Vurdert til 5 av 5 stjerner

Vitra slow closing toilet seat and lid

Original seat and lid discontinued but found a replacement which works just as well.

18. juni 2025
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Svar fra Envy Bathrooms

Thank you for your review! We're glad you found the Vitra Serenada/Valarte Toilet Seat and Cover with Chrome Hinges to be a suitable replacement. While it's always a shame when original items are discontinued, it's great to hear this one works just as well. We appreciate your feedback and hope it continues to serve you well!

Vurdert til 5 av 5 stjerner

Ordered an IMEX vanity unit

Ordered an IMEX vanity unit. Really reasonable price, well packed and quick delivery. Excellent.

27. august 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words! We're thrilled to hear that your IMEX vanity unit arrived quickly, was well packed, and offered great value. We always aim to deliver quality products with smooth service.

Vurdert til 3 av 5 stjerner

I hate doing this but they sent the…

I hate doing this but they sent the wrong tray and the plumber charged me to cut the wall out. Very little they could do. But they should check before they send. I checked everything for damage but I didn't think to run a tape over the tray. Obviously no chance of compensation just equates to a loss to me

28. august 2025
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Svar fra Envy Bathrooms

Thank you for taking the time to leave your review. We're genuinely sorry to hear about the inconvenience caused by the incorrect tray and the knock-on effects it had with your plumber. We completely understand how frustrating and costly that must have been.

It’s disappointing for us too, as we were not made aware of the issue until after the installation had taken place—meaning we weren’t given the opportunity to investigate or rectify the situation beforehand. We always encourage customers to reach out as soon as any discrepancy is noticed, so we can act quickly to resolve it.

While we do our best to check all items before dispatch, we appreciate your feedback and will take this as a reminder to reinforce our quality control processes.

15/09- We have just had confirmation from Merlyn that it was 100% a picking error at their end, we do apologise for this error and any inconvenience this has caused you.

Vurdert til 5 av 5 stjerner

Happy customer

Easy to navigate website.
Prompt delivery and well packaged.

21. august 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind feedback! We're delighted to hear that you found our website easy to navigate and that your order arrived promptly and well packaged. We truly appreciate your support. Thanks again.

Vurdert til 5 av 5 stjerner

Very speedy delivery and very pleased…

Very speedy delivery and very pleased with the kitchen tap 😊

20. august 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind review! We're thrilled to hear your kitchen tap arrived quickly and that you're pleased with it. We always aim to deliver both quality products and speedy service, so it's fantastic to know we hit the mark. If you ever need anything else, we're just a click away!

Vurdert til 5 av 5 stjerner

Excellant service ,support called to…

Excellant service ,support called to check and confirm address , tracking was very clear and precise plus driver was very helpfull.

18. august 2025
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Svar fra Envy Bathrooms

We're thrilled to hear that you had an excellent experience with our service—from the team confirming your address to the clear tracking and helpful driver. We work hard to make every step smooth and reassuring, so it’s wonderful to know it made a difference. We truly appreciate you taking the time to share your feedback!

Vurdert til 5 av 5 stjerner

I’ve been using Envy Bathrooms for my…

I’ve been using Envy Bathrooms for my projects and can honestly say their service is second to none. The team really understands the needs of tradespeople — from quick quotes and reliable stock availability to fast delivery and excellent after-sales support.

18. juli 2025
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Svar fra Envy Bathrooms

Thank you so much for your kind words and continued support! We're thrilled to hear that our service has made a real difference to your projects. At Envy Bathrooms, we work hard to understand the needs of tradespeople, so it's fantastic to know that our quick quotes, reliable stock, fast delivery, and after-sales support are hitting the mark. Thanks Wez

Vurdert til 5 av 5 stjerner

Good website

Good website, products and delivery

11. august 2025
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Svar fra Envy Bathrooms

We're delighted to hear you were happy with our website, products, and delivery. We work hard to make the entire experience smooth and enjoyable, so it's great to know we hit the mark for you.

Looking forward to welcoming you back again soon!

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