Daviesandcooper Anmeldelser 

81
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After I ordered the shoes I read some of the reviews and started to worry that I’d wasted my money. I’m not saying people haven’t had bad experiences but my package arrived sooner than expected, I was... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

This company lacks any semblance of decent customer service. I ordered goods, which I was assured they would arrive in time for my holiday. They repeatedly said they were on the way. They nev... Vis mer

Vurdert til 1 av 5 stjerner

I received a reply to my complaint for the wrong size being delivered again. Stating they are sorry and would I accept a 25% credit again, same as the 1st delivery. Tomorrow I will contact my bank... Vis mer

Vurdert til 1 av 5 stjerner

I have been trying to get a refund for a pair of sandals I ordered for well over a month now. They were badly made and due to the stitching and lumps of glue, totally impossible to wear. This is a Ch... Vis mer

Selskapet har svart


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

81 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 89 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(81)

78 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Do not order from this Chinese company.

I ordered some sandals thinking I was buying from a UK based company. The order took weeks to arrive. As soon as I collected my parcel I knew the quality would be poor. The package was so light. The sandals were made of poor quality materials with poor quality finishing. I have looked into returning the item but it looks like I have to pay to return the item to China. The cost includes taxes etc and it looks like the charge will be about £20 😳What a great business plan they have. Market an item implying made in UK. Make it as cheaply as possible knowing that if the customer is unhappy they won’t return the item to China due to ridiculously high charges. I feel completely ripped off.

28. august 2026
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Svar fra Daviesandcooper

Hi Jo,

Thank you for sharing your feedback, and we are truly sorry to hear about your experience.

We completely understand your frustration regarding the long delivery timeframe, your disappointment with the quality and feel of the sandals, and the concern over high international return costs.

We want to look into this and assist you directly. Please reach out to our team at support@daviesandcooper.com with your order number and photos of the sandals. Our team will prioritize your email to review the situation and work with you to find a suitable solution.

Best regards,
Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

Do not use this company

Do not use this company. Dress turned up after two weeks. Quality is diabolical, the dress smells like chemical and absolutely no response from the company on initiating a return. Would not recommend under any circumstances.

5. september 2026
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Svar fra Daviesandcooper

Hi CD,

Thank you for sharing your feedback, and we are truly sorry to hear about your experience.

We completely understand your frustration with the delivery delay, the quality issues, and the chemical smell you described. Most importantly, we apologize for the lack of response regarding your return request—that is certainly not the level of service we aim to provide.

We want to fix this for you immediately. Please reach out directly to support@daviesandcooper.com with your order number and photos of the dress. Our team will prioritize your email right away to ensure your return is processed and resolved without further delay.

Best regards,
Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

The two pairs of orthopedic slip on…

The two pairs of orthopedic slip on trainers arrived today, my mum ordered both in a size 7- What arrived? A size 3 in both! Awful quality, terrible customer service they fob you off with "They are on the way" emails and believe me many emails were sent. FALSE ADVERTISING- They advertise as a UK business saying shoes will arrive quickly when in fact they are coming from CHINA! Also impossible to stop an order, they just take your money, make you wait over a month and then send the wrong size terrible quality shoes. DO NOT ORDER FROM THEM

5. september 2026
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Svar fra Daviesandcooper

Hi Brookie,

Thank you for sharing this feedback, and we are truly sorry to hear about your mum's experience. Receiving two pairs of shoes in a size 3 when size 7 was ordered—after waiting a month—is completely unacceptable, and we understand your frustration with both the delay and the communication you received while waiting.

We want to fix this for your mum right away. Please ask her to reach out directly to support@daviesandcooper.com with her order number and photos showing the sizing on the trainers. Our team will prioritize her email, correct this sizing mistake, and resolve this for her without her needing to worry about return shipping.

Best regards,
Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

I chose this company because it seemed…

I chose this company because it seemed to have a good English name. I was disappointed - my shoes arrived today after 3 weeks. I can't wear them because I can't get my feet into them. Poor quality, wrong sizing & goodness knows where they came from - says Ireland, China - but language on the shoes seems to be Eastern European or South America - who knows. Stay clear of this company. They are trading on a name which says 'good quality' but the goods are anything but. Would never buy from them again. Be warned - don't be taken in (like me) by the name.

4. september 2026
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Svar fra Daviesandcooper

Hi Janet,

Thank you for sharing your feedback, and we are sincerely sorry to hear about your experience.

We completely understand your frustration with the long delivery time, as well as receiving shoes that are the wrong size, uncomfortable to fit into, and not meeting the quality standards you expected. We apologize for the confusion regarding the manufacturing and labeling on the footwear as well.

We want to look into this and make things right for you. Please reach out to us directly at support@daviesandcooper.com with your order number and photos of the shoes (including any sizing labels). Our team will review the sizing error and quality concerns right away to help find a suitable solution for you.

Best regards,
Davies & Cooper Support Team

Vurdert til 4 av 5 stjerner

Good customer service.

There was a problem with my order, but customer service were very helpful and I received a refund. Thank you :)

28. august 2026
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Svar fra Daviesandcooper

Hi Debbie,

Thank you so much for taking the time to share your review!

We're glad to hear that our team was able to assist you smoothly and resolve the issue with your refund. Your kind words mean a lot to us, and we truly appreciate your support.

Best regards,
Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

Do not buy from this company!

This company should not be allowed to continue trading. I ordered what looked like a good quality pair of ladies size 9 shoes 3 weeks ago but what I received today is a lightweight pair of shoddy plastic rubbish. There is no indication of size anywhere on the shoes but I would estimate them to be a size 4 or 5. They came in a plastic bag inside an obviously reused Jiffy bag.
In their small print this company state that they do not cover the cost of returns. A wise if unethical move on their part as I would imagine that if all the products they sell are of a similar quality they would no longer be trading.

4. september 2026
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Svar fra Daviesandcooper

Hi Judith,

Thank you for sharing your feedback, and we are truly sorry to hear about your experience. Receiving an item that isn't what you expected—and getting the wrong size entirely—is extremely frustrating, and we apologize for the disappointment caused.

We want to resolve this for you right away. Please reach out to us at support@daviesandcooper.com with your order number and photos of the shoes (showing the item received). Our team will investigate the sizing error directly and work with you to find a fair solution without you having to worry about return costs for our mistake.

Best regards,
Davies & Cooper Support Team

Vurdert til 4 av 5 stjerner

Please with my purchase very nice and…

Pleased with my purchase very nice and comfortable sandals

4. september 2026
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Svar fra Daviesandcooper

Hi Susan,

Thank you so much for your feedback!

We're delighted to hear that you are pleased with your purchase and that your sandals are nice and comfortable. We truly appreciate you taking the time to share your experience with us.

Best regards,
Davies & Cooper Support Team

Vurdert til 5 av 5 stjerner

Sandals

Helpful staff and reasonable prices. Good quality

17. august 2026
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Svar fra Daviesandcooper

Hi Jean,

Thank you so much for taking the time to leave us such a lovely review!

We're thrilled to hear that you had a great experience with our team and that you're happy with the quality and pricing of your sandals. Your support means a lot to us.

Best regards,
Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

Absolutely appalling from start to…

Absolutely appalling from start to finish!!
DO NOT USE!!!
Products not as advertised and too expensive to send back!!

3. september 2026
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Svar fra Daviesandcooper

Hi Tiare,

Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We completely understand how frustrating it is to receive something that doesn't meet your expectations and then face high return costs.

We want to make this right. Please reach out to us at support@daviesandcooper.com with your order number and photos of the item. Our team will review your situation directly and work with you to find a fair solution.

Best regards,

Davies & Cooper Support Team

Vurdert til 1 av 5 stjerner

Scammers- Don't fall for them like I did

Don't fall for them like I did! They company name and company address in Wembley leads you to believe, stupidly, that they are a UK based company. They are NOT they are in China. I ordered sandals, they took 20 days to arrive, they are absolute rubbish quality, they were £22.46 and worth about £2..... if that! Delivered all bashed up and squashed.

Their refund policy seems to expect the buyer to pay for return to China 🤷

I am claiming a refund via PayPal.

Avoid like the plague, they are scammers

2. september 2026
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Svar fra Daviesandcooper

As you've filed a claim through PayPal, we'll continue this conversation through that process directly.

— Eli

Vurdert til 2 av 5 stjerner

I have been asking for a return label…

I have been asking for a return label for weeks, and still getting the same old stuff, I need to return these dress it looks like a nightdress material is cheap and nasty never worth the money i will report them if I don't get answers soon, stay away from this place

22. august 2026
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Svar fra Daviesandcooper

Sorry for the delay on this. Please send your order number via DM or to our support email so we can get the return label sorted for you.

Vurdert til 1 av 5 stjerner

THE QUALITY WAS DREADFUL

THE QUALITY WAS DREADFUL! UNWEARABLE, SIZING FAR TO BIG. £30 SHOES NOT WORTH £1. THE RETURNS PROCESS WAS IMPOSSIBLE AS YOU HAD TO RETURN TO CHINA AND BE RESPONSIBLE FOR TAXES. I HAD NO OPTION BUT TO ACCEPT A 15% REFUND. 3 DRESSES AND A PAIR OF SHOES ALL NOW IN THE BIN. AVOID THIS COMPANY!!!!!!

1. september 2026
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Svar fra Daviesandcooper

We understand this wasn't the outcome you'd hoped for, and a partial refund was processed as a resolution for this order.

— Eli

Vurdert til 5 av 5 stjerner

I ordered 2 pairs of orthopedic…

I ordered 2 pairs of orthopedic trainers and I've got to say, they are spot on. Yes they come from china but I don't care as long as they are what I ordered. Excellent quality and fit. Took 14 days to arrive. I'm pleased with the purchase.

1. september 2026
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Svar fra Daviesandcooper

Thank you for sharing this, really glad the fit and quality worked out well for you!

— Eli

Vurdert til 1 av 5 stjerner

Came up miles too small was very…

Came up miles too small was very difficult to return to China,(had to pay to return)so just gave them away.
Found the Company very unhelpful,will not be ordering from them again.

16. august 2026
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Svar fra Daviesandcooper

Sorry to hear the sizing and return process didn't work out well for you. If there's anything outstanding we can help with, please reach out via DM or our support email.

Vurdert til 1 av 5 stjerner

Wish I’d read the reviews

Wish I’d read the reviews! Wrong colour arrived, quality rubbish, not as shown. You will not get your money back, still waiting for replacement. Avoid!

17. august 2026
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Svar fra Daviesandcooper

Sorry to hear this wasn't the right outcome. Please send your order number via DM or to our support email so we can look into the replacement and refund directly.

— Eli

Vurdert til 1 av 5 stjerner

Makes out the company is in the UK

Makes out the company is in the UK, no free returns back to China,
Substandard stuff

29. august 2026
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Svar fra Daviesandcooper

Our shipping and returns details, including origin, are outlined at checkout and in your order confirmation.

-Eli

Vurdert til 1 av 5 stjerner

If I could give them a minus I…

If I could give them a minus I certainly would - I ordered a pair of size 12 men’s orthopaedic slip ins - firstly they were mis-sized about size 9 or 10 at most - in fact they fitted my sone who is a size 9!!!! Secondly they were certainly NOT orthopaedic shoes - soft with no support almost like carpet slippers.
Cheap Chinese labour - they promised to replace them with the correct size - now NO COMMUNICATION FROM THEM - I HAVE ASKED FOR A REFUND - NOW SILENCE - IVE BEEN CONNED YET AGAIN - DONT BUY FROM THEM

28. august 2026
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Svar fra Daviesandcooper

Sorry to hear you haven't received a follow-up on the replacement or refund. Please send your order number via DM or to our support email so we can address this directly.

Vurdert til 1 av 5 stjerner

This company is 💯 NOT based in the UK

This company is 💯 NOT based in the UK, I ordered some swimwear for my holiday, then was going to order something else,but I checked before I placed any orders just to make sure they were in the UK they said they are based on Wembley, so I just thought I would check people's reviews, only to find they are from China, I would never order stuff from China due to poor quality and sizing issues,I literally ordered yesterday and have tried to cancel only to find out they have a 1 hour cancellation policy, on UK it's 14 days, they are now saying it's clear on the confirmation that it's shipped from Hong Kong, it isn't it's Royal Mail tracked service again leading you to feel it's safe as UK based, I have raised an immediate dispute with credit card company wish me luck, I hate being miss sold and miss lead

28. august 2026
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Svar fra Daviesandcooper

Hi Julie,

Our cancellation policy and shipping details are outlined at checkout and in your order confirmation. As you've already filed a dispute with your card provider, we'll continue this conversation through that process directly.

— Eli

Vurdert til 1 av 5 stjerner

Load of cheap crap

Load of cheap crap
AVOID .
Wished I'd read reviews first .expensive lesson learned.never again !!!

15. august 2026
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Svar fra Daviesandcooper

Sorry to hear this didn't meet your expectations. If you'd like to discuss a return or exchange, please reach out via DM or our support email.

— Eli

Vurdert til 1 av 5 stjerner

Wish I could mark this company even…

Wish I could mark this company even lower. Shoes never arrived and no response to my request for a refund, only a suggestion that I check my property to see if I have missed them. Yodel state they have been returned to the sender. Complete no, no, this lot. Keep well clear under any circumstance. They state that they have a UK address, but it is obviously a Chinese con which undermines other, perfectly satisfactory, dealings I have had with the country.

14. august 2026
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Svar fra Daviesandcooper

We're sorry for the trouble and want to get this sorted properly for you. Please send your order number via support email so we can check the delivery status and resolve the refund.

— Eli

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