The agent was great and understanding and constructive. However, the systems are poor. I get reminder emails threatening potential action and a charged site visit which I want to avoid but it shou... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sara has been absolutely fantastic throughout the whole process. She took the time to understand my situation and made sure everything was sorted. If you're in Sara's hands, you're definitely in safe... Vis mer
Selskapet har svart
Very impressed with the response I got from Taya addressing my concerns over metering. Great to receive a personal reply rather than an automated "read our FAQ" response that seems to be the norm thes... Vis mer
Selskapet har svart
Cerease has been really helpful with my enquiry. She is very familiar with the supply address and the portal which makes the enquiry being really straight forward. The customer service from Data Ene... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Data Energy. We look after metering and billing for communal heating and hot water, and provide ongoing energy management, including procurement. We support over 20,000 residents across 200+ developments with clear, accurate bills, simple ways to pay and friendly support, while managing agents get transparent reporting, proactive advice and reliable compliance. We help developments manage their heat networks and energy efficiently, transparently and sustainably.
Kontaktopplysninger
Sion Park, Stansted Road, CM23 5PU, Bishop's Stortford, Storbritannia
- 01279 810120
- info@dataenergy.co.uk
- dataenergy.co.uk
4,6
Enestående
954 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cassie has been very helpful
Cassie has been very helpful, thanks!
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Khrystyna,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cassie and the team.
Kind regards,
Data Energy
Cerease has been really helpful
Cerease has been really helpful with my enquiry. She is very familiar with the supply address and the portal which makes the enquiry being really straight forward.
The customer service from Data Energy has been greatly improved over the last few years and the improvement has really makes life easier for everyone.
Thank you Cerease.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Thomas,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
meter reading arrangement
Sara took my call for that I am not available for the proposed Data Energy visit dates for meter reading at my flat. She checked background and informed reason for the proposed visit and advised what I need to do under circumstance. She solved issue in a efficient way.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear George,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
Cerease was very helpful and dealt with…
Cerease was very helpful and dealt with my query quite quickly. And i am grateful.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Sebastiao,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
Thanks was helpfull conversation
Thanks was helpfull conversation
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Abdelrahman,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
easy to get hold of them
easy to get hold of them, quick response.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Shubham,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Taya dealt with my end of tenancy bill…
Taya dealt with my end of tenancy bill quickly and efficiently. Great service. Many thanks.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Sue,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Sara was very helpful over the phone
Sara was very helpful over the phone, thanks!!
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Constance,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
The conversation I had with the…
The conversation I had with the customer service helped me a lot to solve my problem. I am so satisfied with the service they provide.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Customer,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Excellent customer service
Data Energy customer service is really good! Always very responsive and helpful. I spoke to Sara today who helped me with the move out process and guided me through filling in the form.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Jan,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
Excellent customer service
Excellent customer service. Hannah has responded quickly and effectively.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Angela,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Hannah and the team.
Kind regards,
Data Energy
Great Customer Service
I've been working with Hannah Howard for 4/5 years, from various companies, and she's always been of the utmost help, no matter how annoying I've been. If the rest of the company are like her, it's a great sign.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Harry,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Hannah and the team.
Kind regards,
Data Energy
Data Energy - change in tenant
I contacted Data Energy regarding a change in my tenant. They responded to my queries, and acted upon my instructions quickly and efficiently. The customer service agent involved was Cerease, who was excellent. Thank you
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear SR,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
Amazing customer service from Taya
Amazing customer service from Taya, super helpful.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Roaya,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Taya was very helpful and promptly…
Taya was very helpful and promptly clarified my questions.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Usman,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Taya was really helpful in…
Taya was really helpful in investigating promptly my billing charges. I am very satisfied with the service she provided
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Andrea,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
I really like their call back service
I really like their call back service. I didn't have to wait on hold and they called me back within an hour. Detailed explanation given to my questions and found the experience really easy and stress free. Massive improvement from our previous billing agent
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear SD,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Great customer service experience
Great customer service experience, really easy. Gemma was extremely helpful, attentive, and solved my issue with ease.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Gabriel,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Gemma and the team.
Kind regards,
Data Energy
Taya was very helpful
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear Mayowa,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Gemma was great
Gemma was great, explained and answered my questions in detail and settled my query quickly.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Data Energy
Dear O A,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Gemma and the team.
Kind regards,
Data Energy
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