Model D14PRO - Amazing pump I use for my paddleboard. So much easier to use it's rechargeable. Having the deflate option makes packing the board away smaller. Best thing is the customer service. Mine... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not only is the product line great, and accurate, as soon as I had an issue, support were instantly on top of it. Got it sorted, that’s real customer service! - can’t recommend enough!
Great product, shopping / site info, post-purchase comms, and quick shipping. I'd used the basic mini air pump for past year. Wife liked it so much I gave it to her and got another from Cycplus's site... Vis mer
Utilisé une seule fois à la maison, ensuite code E2..impossible de gonfler..si vous avez ce problème dehors, vous ne rentrez pas chez vous..impossible de gonfler, la pompe s'arrête au bout de 3 secon... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CYCPLUS was founded in 2014 by Steven and a dedicated research and development team. Their initial goal was simple: a group of passionate young cyclists wanting to create their own cycling products. Founder Steven places a strong emphasis on user experience, adhering to the principles of professionalism, high quality, and innovation. CYCPLUS focuses on delivering high-quality cycling electronics and accessories, striving to bring more convenience and enjoyment to cycling enthusiasts around the world. Our vision is to empower everyone to become their own cycling coach and expert.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Works great!
Needed to use it once so far for a fellow cyclist experiencing a tire puncture. Work easily and flawlessly to inflate to 100 PSI. Compare to other electric portable pumps, this one is relatively silent, a big plus if you hate loud screaming pumps!
SAV 👎👎
Achat le 25/05/25 commande #7103 d'une pompe électrique Cyclplus AS2 PRO sur leur site.
Au bout de quelques mois, elle ne marche plus, le moteur tourne, mais aucun air ne sort.
Contact SAV, aucune réponse à ce jour.
Pour le prix oui, mais pour le SAV👎👎
Ma boîte n'est pas pleine, je recois tous les messages.
J'ai bien reçu votre réponse par le biais de Truspilot?
Soit vous vous trompez dans le mail?
A enfin un contact de votre part, mais vous voulez une video impossible à vous envoyer. Je vous ai fait part du problème, ELLE NE GONFLE PLUS!!!!
JE DECENDS ENCORE D'UNE ETOILE.🤬🤬
Je remonte la note car un échange à été effectué non sans mal.
Sportivement

Svar fra CYCPLUS
Instructions provided with pump were…
Instructions provided with pump were less than clear. Tech support very helpful
Mala experiencia.
Hola, hice una reclamacion porque me llego el pedido incompleto o erroneo, ya que me falta la pieza pequeña para cambiar tipo de valvula y el manguito no puedo usarlo porque no se adapta a mi modelo cycplus. Y no obtengo ningun contestacion a la reclamcion.
Easy order and quick delivery.
Cycplus M1
Ho comprato circa un anno fa il computer per la mia mountain bike Cycplus M1 e i relativi sensori di cadenza e di velocità. Ottimo prodotti , accurati e affidabili, per qualsiasi dubbio sul funzionamento e l'installazione mi sono sempre riferito all'assistenza di questa azienda, a Steven che fa capo a questo servizio, è sempre stato estremamente disponibile e veloce nelle risposte. Anche a distanza di un anno continuo ogni tanto a chiedere delle informazioni e degli aggiornamenti e Steven è sempre disponibile, esaustivo e velocissimo nelle risposte, davvero una rarità nella maggior parte delle aziende di oggi. Complimenti, continuate così!
Prodotti di alta gamma
Prodotti di alta gamma. Ho acquistato per la seconda volta un compressore portatile per bici AS2 PRO già soddisfatto del primo acquisto. Nessun confronto con altri prodotti simili. Per sportivi e neofiti.
Eccezionale, quasi unica, attenzione al rapporto con cliente ed alla customer satisfaction
Super Pumpe die vielseitig einsetzbar
Super Pumpe die vielseitig einsetzbar ist. der Kundendienst ist erstklassig. Reagiert auf Anfragen sofort. CYCPLUS kann ich nur weiterempfehlen!
Cycplus can’t be beaten
I bought a pump in September, I used it camping in June and it did an absolutely brilliant job of inflating my tent, the first time I have got the pressure right and thus the poles lost no air! On trying to recharge the pump it showed an error message. I contacted Cycplus who told me it could be low power output from the plug, made sense we were in France. I tried when home, again it showed a fault . On reporting the fault from home the company issued a replacement, I was told it would arrive in four days, it came in two. This was an absolutely brilliant response from the company, excellent help, excellent service i would highly recommend them, and the quality of the pump is superb, just a faulty one first time, these things can happen but the speed and response in solving it were outstanding. Thank you Echo and Steve. Brilliant
Great Customer Service
Contacted Cycplus after my pump developed a fault after 2 years. They were very responsive, asked for a video of the issue which I sent. They offered to provide a replacement which arrived within 4 days. Great customer service!
CYCPLUS M1
buongiorno,
ho utilizzato il modello M1 per più di un anno ed ero soddisfatto. Purtroppo ho avuto un problemino dopo una ricarica. informato la ditta , anche se fuori garanzia gentilmente e con sollecitudine me ne hanno spedito uno nuovo. Specchio di una ditta seria. grazie di nuovo.
Cycplus Fan
I have been using this fan since 27th April and it has been an amazing experience. highly recommend getting this fan. I paired it up with my trainer and hear rate sensor. I just need to get on the bike and start pedaling and the fan comes on automatically. I have it placed on the stand. Fan speed and airflow is really good and keeps me cool during intense sessions. I am in a really hot country and this fan with its directional airflow has made a massive difference in my indoor workouts. Shipping took 10 days.
Great electric mini pump
Great electric mini pump! Works well while on the ride, saving lots of time and energy.
Just a hint: press it tightly agains rhe valve and hold it there, while the tire is inflating.
I had a problem with one pump, but that was solved by the customer service by an exchange.
Overall really happy!
Great CS skills
Steven’s customer service skills are unmatched, made sure I was happy with a return/replacement.
Excellent Products; Excellent People
I have ordered from Cycplus on two separate occasions. These folks make excellent, well thought out products that IMO stand out among their competition. On one occasion I had to contact them to which they quickly responded to my issue. I would buy from them again without hesitation! I look forward to see what they come up with next!
クラウドファンディングで入手してからのファンです
クラウドファンディングで入手してからのファンです。
今回新しくAS2Proを入手しすごい進化を感じました。
まだ、ライド中のパンクには見舞われていませんが、その時は威力を発揮してもらえると感じます。
(あまりパンクはしてほしくはありませんが…)
Cycplus GPS Speedo
Cycplus GPS Speedo. My unit sometimes takes 30 minutes to connect to a satellite and switches off after a few minutes of trying so has to be switched back on whilst riding to try again. My tiny Smartwatch has no problem connecting to a satellite instantly. Also Cyclpus switches off every time you stop. Absolutely useless for me so returned. Customer Service 'Steve' unhelpful.
I have had two dealings with Cycplus
I have had two dealings with Cycplus. On both occasions I received a result I did not expect. One the first occasion I had lost the connection to tyre. They replaced the item free of charge. On the second occasion I ordered an item to replace the lost item. It did not fit. It was difficult to send back and as a result wrote a poor review. How wrong I was. The company offered to refund the money without question and without me requesting a refund.i was happy to take the loss. In this changing world it is difficult to find a company with such a brilliant customer service.
Cycplus is excellent to deal with and wish the company every success in the future. With their customer service that success is guaranteed.
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