Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Communication was prompt and accurate. Shipping time was reasonable to USA given current political climate. No hidden costs aside from purchase price. Bike was well packed. Initial inspection was impr... Vis mer

Vurdert til 3 av 5 stjerner

The price was great and the shipping time was fast. However, I was missing a small part and although I received a quick reply, I was never updated if the replacement part had been shipped. After sever... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have had a very good experience with SAVA. Their customer service has been responsive and helpful whenever I had questions, and communication has been smooth throughout. The team has been easy t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sykkelbutikk
  2. Engrossalg av sykler
  3. Butikk med sykkeltilbehør

Skrevet av virksomheten

Customer satisfaction is our top priority. Our dedicated sales team is always ready to support and help grow our customers' businesses. Whether you're a professional cyclist or a casual rider, SAVA Bicycles offers the perfect blend of performance, quality, and affordability.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 41 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Disappointing experience with Sava Bike’s Affiliate Program

I am very disappointed with the lack of professional integrity in the Sava Bike Affiliate Program. Despite multiple discussions and clear evidence regarding Order #4782, the company has failed to settle the remaining $4.09 of my earned commission.

While the amount is small, the refusal to pay what is rightfully owed raises serious concerns about Sava Bike’s transparency and reliability for its marketing partners. I had planned to rejoin and continue promoting their products, but I cannot recommend an affiliate partner that fails to honor even the smallest payment commitments. The payment is incomplete. Please settle the remaining unpaid affiliate commissions immediately. Pay my commission!

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Price & shipping great, BUT....

The price was great and the shipping time was fast. However, I was missing a small part and although I received a quick reply, I was never updated if the replacement part had been shipped. After several attempts to make contact I was finally updated. Upon receiving the missing part it was determined to be the incorrect part. The company was informed about the incorrect part but I still have not received an updated and informed of any action. I've owned the bicycle for 3 months and still have not been able to ride it.

13. januar 2026
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Svar fra SAVA Bike

We are very sorry for the inconvenience caused. Due to an upgrade of the hub end cap model, the wrong part was sent. Upon receiving your feedback, we immediately sent the correct part. Thank you.

Vurdert til 5 av 5 stjerner

I have had a very good experience with…

I have had a very good experience with SAVA. Their customer service has been responsive and helpful whenever I had questions, and communication has been smooth throughout. The team has been easy to reach and willing to assist when needed.

I am also very happy with the bike itself. The quality, performance and overall ride feel have been excellent, and it has exceeded my expectations for the price.

Overall a very positive experience.

16. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SAVA Bike

Thank you so much for your kind words and support! We’re thrilled you love your SAVA bike and had a great experience with our service.

Vurdert til 5 av 5 stjerner

Sava Falcon experience!

I will start by saying my new Sava falcon is an Amazing bike! For the money you can’t beat it. Been knocking out 100k group rides with ease. Keep in mind I’m riding alongside ppl with Pinarello’s, Masis etc! High end bikes and they perform no better than my Sava Falcon.

17. desember 2025
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Svar fra SAVA Bike

Thank you so much for sharing your fantastic experience! We’re thrilled the SAVA Falcon performs so well alongside high-end bikes and serves you perfectly on group rides.

Vurdert til 5 av 5 stjerner

Very happy for new bike

I bought a Sava AK105 as a gift for my girlfriend. She's very happy with it; it's very nice, and I really liked the quality, handling, and style. I had a problem with a part that broke upon arrival. I contacted customer support via email, and they responded in less than 3 hours and sent me the replacement part with express shipping. I received it in the United States in just 4 days. I'm very happy with the customer service and with the new Sava.

31. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well

Well, In my personal experience about this purchase I feel it was so balanced in relation quality and price. I mean there was no fees nor cost of shipping which I really appreciate so much take in consideration for the investment in this kind of bikes. A good acquisition.

23. desember 2025
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Svar fra SAVA Bike

Thank you so much for your positive review and kind words—we’re thrilled you love the great quality, unbeatable price and free shipping, and we truly appreciate your support for our bike!

Vurdert til 5 av 5 stjerner

The purchase was so easy

The purchase was so easy, and the bike came very fast.
It was well packed and simple to assemble. Both husband and I bought bikes and we are very pleased woth them.

20. desember 2025
Vurdert til 5 av 5 stjerner

Great quality

The shipping was incredibly fast. I gave the aurora r8 to a local bike mechanic to fully fit it and even he was impressed by the quality.
I already recommended it to several people and can’t wait to make many cool memories with it.
Thanks a lot

17. desember 2025
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Svar fra SAVA Bike

Hi there!

Thank you so much for your wonderful review! We're delighted to know you've already started recommending it to your friends. We hope every ride brings you the wonderful memories you expect.

Happy cycling!

Vurdert til 5 av 5 stjerner

I ordered a replacement seat post so I…

I ordered a replacement seat post so I had an extra. It was super simple and I had it in less than two weeks. I wish Savadeck made a 400mm version but I am very happy.

19. desember 2025
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Svar fra SAVA Bike

Hi Bill,
We appreciate you taking the time to leave this review! It’s great to hear our replacement seat post order process was simple and delivered quickly. We’ll be sure to note your suggestion for a 400mm version for future product development.
Thanks again for your support—happy cycling!

Vurdert til 5 av 5 stjerner

Awesome

Awesome, the bike was packed very good and assembled it perfectly. I would recommend it 100%.

16. desember 2025
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Svar fra SAVA Bike

Thank you for your strong recommendation, and happy riding!

Vurdert til 1 av 5 stjerner

Well what went wrong is you shipped the…

Well what went wrong is you shipped the bike that arrived close to my distribution center and then was not delivered because the package was damaged, I never heard back from sava, since it was Christmas break it seems like nobody was in the office, really the whole experience sucked because I was eager to make this a Christmas present. I suspect that when you ship the bike the package was already damaged and you just really didn't care much. The bike was originally returned before so somebody didn't really do their due diligence when shipping it out, not exactly great service, definitely lowered my expectations. To summarize my experience slow response and no attention to detail. What a disappointment. I ended up ordering the same sava bike through Amazon, realizing that with Amazon I have more protection from being abused with problems of delivery.

11. desember 2025
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Svar fra SAVA Bike

Hi Stephen,

First and foremost, we sincerely apologize for the extremely poor experience you had with your SAVA bicycle order.

We want you to know that this situation is unprecedented for us, and we take your feedback very seriously. Upon receiving your email, we immediately launched an investigation with FedEx and discovered that the delivery address was changed during transit, resulting in the package being signed for at an address in Las Vegas. FedEx is currently conducting a full investigation into this address change and the final delivery details to ascertain the truth.

Your satisfaction is our top priority, and we are committed to resolving this matter fairly and quickly for you. We are working closely with FedEx to expedite their investigation. In the meantime, we will develop a comprehensive solution to properly resolve this matter—again, we sincerely apologize for the disappointment and inconvenience this has caused you. Thank you for sharing your experience honestly, as this helps us improve our services. Thank you for giving us the opportunity to correct our mistakes, and we hope to regain your trust in SAVA.

If you have any further questions or concerns during this time, please feel free to contact us. We are here to assist you.

Sincerely,

Vurdert til 5 av 5 stjerner

Loved it

Loved it! Extremely well packaged and met expectations! This is my second SAVA!

10. desember 2025
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Svar fra SAVA Bike

Hi there!
Thank you so much for your amazing review and for choosing SAVA again—we’re absolutely thrilled to hear you loved your new bike and that the packaging was up to your expectations. It means the world to us to have loyal riders like you.
Happy cycling!

Vurdert til 5 av 5 stjerner

Sava A7L pro

Deliovery was fast, easy to assemble.
It is my second bike with Sava Bikes and this one is a road bike. Very smooth and solid ride!
Love it.

6. desember 2025
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Svar fra SAVA Bike

Thank you for trusting SAVA again. Happy riding!

Vurdert til 3 av 5 stjerner

The bike is really great to ride

The bike is really great to ride, but the manual to assemble is missing. Need to check multiple YouTube videos and different bike models have different assembly of parts. The steam parts are so delicate and when assembly the plastic parts got damaged and I need to order new one and had to pay $5 after negotiating which was earlier asked for $20. These parts don’t cover in warranty which it should be part of warranty.

27. november 2025
Vurdert til 4 av 5 stjerner

Service après vente

J’ai commandé le Grus 2.0 pour la garantie de 15ans, l’excellent rapport qualité prix et durabilité du vélo. La livraison a pris du retard et entre temps j’ai trouvé un autre vélo qui me correspondait mieux. J’ai pu annuler la commande en contactant le service après vente sans complication et j’ai été remboursé intégralement en 4jours après l’annulation de la commande. J’ai beaucoup apprécié ce service de la part de Martin.

26. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

SAVA GRAVEL BIKE from size 49 to size 47

Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received and request for a size 47 (I have a Specialized Bike, size 49 fits well and I am 5'3").

7. november 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv