My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent... Vis mer
This review is solely on customer service since it will me my third attempt on receiving the actual product. It has been a bit frustrating but customer service alone has kept me hopeful and willing to... Vis mer
Selskapet har svart
The customer service is amazing. My order was placed on Thursday and delivered by Saturday. 2 of my 4 jars arrived broken and within minutes of if contacting them a new order was placed and I was give... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktopplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great custservice!!
Have been taking 2 tablespoons of sea moss daily for a month. I have enjoyed the taste so far and as I am not able to be very mobile due to recent surgery, I am able to maintain my weight. But the best part is that in my last shipment, one of the bottles had broken and leaked in the box. A quick note to customer service and there is a new jar on the way!
The customer service is amazing
The customer service is amazing. My order was placed on Thursday and delivered by Saturday. 2 of my 4 jars arrived broken and within minutes of if contacting them a new order was placed and I was given a new confirmation #. No hassle process at all! Would highly recommend them! Will definitely be ordering once I run out
It only took one week
I noticed after a week I no longer get bloated and my belly has actually gone down. The taste is great! I would recommend this product to family and friends. This product is legit and does exactly
The product is amazing
The product is amazing , I purchased the electrolyte mango pineapple flavor and it really taste so good and had me feeling really good and hydrated , I stayed when I was 7mos pregnant and had been suffering from dehydration but now this true sea moss I’m doing a lot better with staying hydrated . Thank you
Great Customer Service
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent me two new jars. I really appreciate that. Smooth easy process
My 1st order three bottle subscription…
My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and saw one of the jars was completely broken from the bottom inside. I went to the chat and got an instant a response back provided pictures and instantly got confirmation replacing that broken jar. Super excited and happy with the customer service and replacement.
First time for everything
This was my first time trying True sea moss I didn’t know what to expect. The flavors were good but the fine print on being subscribed to this product was not clear. I was able to use the chat to cancel my subscription and to get a refund. Easy process and I will order again.
Customer support is quick to respond…
Customer support is quick to respond and very reliable with information. Love this company and what it has done for my health. Very responsive and caring with packaging too. Thank you
Initially ordered Sea Moss and loved…
Initially ordered Sea Moss and loved it! So I ordered another couple of jars.
Today received the order and one of the jars was damaged. I contacted them and within a few minutes they resolved my issue. Will be getting my damaged jar replaced as I am typing this review. They were apologetic and extremely pleasant! One of the quickest and painless resolutions I have had and wanted to thank them for their support getting my issue resolved.
Broken Jar Received
I received one of my jars broken. I scanned the QR code that was on the box and it took me straight to the option to chat with someone. I stated my issue and they offered to send a replacement of the same flavor free of charge. This is my first time buying True Sea Moss products however, their customer service alone has sealed me as a returning customer. Thank you for being so polite and understanding! Will leave another review once I try it!
Damage product
I was very pleased with the quick response & help with the team.
I received my sea moss 7/24/26 and one…
I received my sea moss 7/24/26 and one was broken and sea moss was all over inside the box, i contacted customer service and they were pleasant, and rectified the problem quickly. I was sent another jar of sea moss.
I had several active recurring…
I had several active recurring subscriptions and Alex from the chat group assisted me and she was outstanding and patient and helped me by reaffirming and clarifying two subscriptions were canceled and only one will remain active and my order would be as I requested. Thank you Alex and thank you True SeaMoss. Your product and your chat group team is awesome with great customer service. I really appreciate the patience and thorough clarification. Now! I’m waiting to try the two new flavors I just received today so I’ll be back to give another reviews on the Peach&Pear flavor and the elderberry flavor. But the mango & pineapple flavor is delicious and I love that one for sure, even the texture of the gel product is smooth and favorable. Thank you again True SeaMoss, you are honestly true to your product and your product true to me. God bless.
I love the product very good and tasty…
I love the product very good and tasty !!! And their team are very quick to respond… 100% recommend
I received my order today
I received my order today, which was damaged during delivery. I contacted customer service right away and they resolved the issue without hesitation. I appreciate their prompt response and professionalism.
Immediate resolution of damaged goods
Received a damaged jar of the product. Your customer representative was very helpful in resolving my issue. They were polite, patient and extremely knowledgeable by walking me through each step towards resolving my issue. I’m very pleased with the service and the product.
The delivery was fast and on time
The delivery was fast and on time. The company cares about you and what you want.
The company is transparent
The company is transparent, quick to respond, and honest about its business.
Truly being True SeaMoss
I have enjoyed taking this and it was easily accepted as my morning routine and I truly experienced the lack of bloating and a little energy about a week in. I’m still experiencing both ~ lack of bloating and more energy and I’m about a month in. Thank you for truly being true. This is my life that I cherish and love.
Thank you True SeaMoss.
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