I used Covers&all before and will always recommend them. I wanted outside cushion covers for foam I had bought from GB Foam Direct and both companies did not disappoint. Absolutely perfect and t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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All of the covers I ordered were custom made. One was an odd shaped curved cushion, so I took the measurements and hoped for the best. I am absolutely delighted with the covers as they all fit perfect... Vis mer
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The cover for our oval dining table is the right size and looks like it will last for years, so the extra cost of these covers over the off the shelf items in DIY supermarkets is well worth it. I'm n... Vis mer
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*Repeated delays (2+ weeks) when the company suggests fast dispatch * Call centre not actually UK-based, despite implying otherwise * No follow-up email after they promised one * Call handler lac... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now
Kontaktopplysninger
4,1
Bra
1k anmeldelser
Har svart på 76 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered 2 covers for our outdoor…
I ordered 2 covers for our outdoor kitchen and I was impressed with the quality. They weren’t the cheapest, but definitely well worth the money. Arti went above and beyond to resolve an issue I had, which was really appreciated. Highly recommend Covers&all, excellent customer service!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hey Ania! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Call centre very noisy couldn’t here…
Call centre very noisy couldn’t here operated clear enough, did get sorted in the end , but I missed my deadline
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Dave, Thank you for your feedback. We regret the difficulty you faced due to the call clarity and the delay caused, even though the issue was resolved in the end. We will be sharing your feedback with the concerned team to review the call quality and make necessary improvements. Your feedback is valuable to us and will be considered to enhance our overall service experience.
Such a really good and helpful company
Such a really good and helpful company. I would definitely recommend their products and their bespoke attention to the products they sell.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Dear Customer, Thank you so much for your kind words! We’re really glad to hear you had a positive experience and appreciated the attention to detail in our custom products.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again!
Made to size
Seems to be good quality , more durable than it feels as doesn’t feel that durable .
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Terence, Thank you for your feedback! We’re glad to hear you’re pleased with the quality.
We understand your initial impression of the material, but it’s designed to offer strong durability despite feeling lighter than expected. We appreciate you sharing your experience and hope it continues to perform well for you.
After a shaky start regarding incorrect…
After a shaky start regarding incorrect delivery address
transfer and the need to repeat instructions, the item was safely delivered thanks to what was clearly personal intervention by Covers&all staff.
I give 4star rating for their responses to the initial problem which was probably not of their making. Thankyou.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Cheryl, Thank you for sharing your experience and for your thoughtful feedback.
We sincerely apologize for the initial challenges with the delivery address and any inconvenience caused. At the same time, we’re glad to hear that our team was able to step in and ensure your order was delivered safely.
Your recognition of our team’s efforts means a lot to us. We truly appreciate your understanding and your 4-star rating, and we’ll continue working to make every part of the experience as smooth as possible from start to finish.
Thank you again for your support!
Shoddy quality, minimal warranty.
Bought a custom cover in 2024 for £150. Zip became faulty a year later, now completely failed. Only offer a ridiculous 90 day guarantee. Would not use again.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Gareth, We’re sorry to hear about your experience with the product. Please note that accessories such as zippers are covered under a 90-day warranty. As per your review, the order is over a year old, which falls outside the warranty period. However, we truly appreciate you sharing your feedback, and it will be taken into consideration as we continue to improve our product quality and policies.
Updated review and rating
Update: I received my order after a lot of emails, chats and calls. The covers are nice but one is a little too small and the other fits perfectly. I am happy with them regardless. To keep things consistent in the garden I have placed another order and will just wait for them to arrive whenever they arrive.
Previous review: I placed my 2nd order with Coversandall as I was so very pleased with the previous one but this time it’s been a shambles from start to finish.
The covers were meant to be delivered in April 2nd as per the email. It is April 10th and so far I’ve been lied to on chat three times and two calls, saying it will be shipped in 24-48 hrs. Today I was told my order hasn’t even been made…… and will be shipped in 24 hrs. I do not hold my breath. I wanted to order again but am seriously reluctant.
Let’s see when I receive (if) my order.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hey Galina! As per our records, your concern has been addressed via call and the credit has been offered. Your order will be shipped soon. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Issues resolved fully.
When we received the cushions that we ordered there were unfortunately some issues with staining and construction. We contacted the company, who responded quickly and resolved the issue with a full refund. The response from the team was excellent and demonstrates that they do care about providing a good service to their customers.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Timothy, Thank you for your thoughtful feedback. We sincerely apologize once again for the issues you initially experienced, but we’re glad to hear that our team was able to respond promptly and resolve the matter to your satisfaction.
Your kind words about our service truly mean a lot to us. We remain committed to providing the best possible experience to our customers.
We appreciate your support and hope to have the opportunity to serve you again in the future.
Fast delivery fitted perfectly and my…
Fast delivery fitted perfectly and my old garden sofa looks new
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Emma, Thank you for your wonderful feedback! We’re delighted to hear that the cover fit perfectly and gave your garden sofa a refreshed look.
It’s great to know you were happy with the quick delivery as well. We truly appreciate your support and look forward to serving you again.
Wish I’d read the reviews first 🤦🏻♂️
Wish I’d read the reviews first!
Ordered 2 gazebo side walls. Item arrived well packaged and looks good quality, however the grommets to hang the wall are all over the place. Ordered 45cm apart and got the following distances between grommets (cm)… 29, 30, 43, 43, 41, 44, 43 contacted them and sent video as requested, answer came back that they “appear to be placed as per our standard production process”… joke! And not a funny one!! 🤬
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
HI Simon, thank you for bringing this to our attention. We’re sorry to hear about your experience, and the matter has been escalated to the relevant team for review. Our team will be reaching out to you to assist further and help resolve the issue.
Don't waste your money
Don't waste your money, i ordered a large bag to keep my garden furniture cushions dry and mildew free as was described on the website ..... I now have soaking wet cushions full of mildew
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hello Kelly, we sincerely apologize for the inconvenience caused to you. Our team has reached out to you via email to verify the details. We are currently awaiting your response to provide further assistance.
Disorganised and dishonest company
Custom made kayak cover ordered, incorrect size received. Checked after 2 days, kayak wet underneath the cover. Have emailed with complaint requesting full refund with accompanying photographs of wet kayak and rain on inside of the cover. The warranty and policy are clear on the website, which I have followed. No response to date. Would not recommend buying from this company.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hello Laura, we sincerely apologize for the inconvenience caused to you. Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.
appalling customer service
appalling customer service. I have been trying to cancel an order for 4 days now. They have taken part of the money from my account and wanted more because I made an error in size, which is fine but I decided the price was too much. I got cut off on 2 phone calls couldn't understand what they were saying. The reply on the line was delayed by several seconds too. Still waiting for them to ring back or email. Very disappointed. Will be taking matters further.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Vanessa, we’re truly sorry for your experience. We’d like to inform you that a suitable resolution has already been provided by our team via email. If you need any further assistance or have additional questions, please feel free to reach out—we’re always here to help.
Good quality cover but poor fit & functionality
Good quality cover, delivered in good time but the cover doesn’t have a drawstring all around the bottom as I had expected only a short run at either end which means the cover continually blows off the furniture - happy to add a photo if that helps? The cover has also been made a lot bigger than the measurements I gave so there is a lot of additional fabric, not the neat fit I anticipated. Overall I am happy with the quality & the company but disappointed with the fit & functionality.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi, thank you for your feedback. We’re sorry to hear the cover didn’t meet your expectations in terms of fitting. Please email us your order ID along with the issue details at reviews@groupbayport.com, and our team will review your case and assist you further.
Wrong thickness of fabric supplied
Ordered a 24oz thick tarpaulin, received a 12oz thick tarpaulin. They accepted their website had the wrong specifications, but after 25 emails, have been unable to get a refund.
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"This has been escalated within the company"..... I've had that reply a few times now and it means nothing
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hi Stephen, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
A bit sceptical after looking around…but
A bit sceptical after looking around and getting quoted extraordinary amounts of money to get seat covers made, how was this so cheap and would it be of quality?
After checking out legitimacy and reading reviews, took a chance.
All I can say is absolutely brilliant product and service. Ordered, made and delivered earlier than stated.
During the production I had a query and the response was quick and efficient.
The quality of the product is as good if not better than shop bought and made well!
I will definitely be storing their site in my favourites and will recommend to all who need Covers and All.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Horrible to deal with
Horrible to deal with, order was put on hold. After chatting in the phone (that was an experience in its self). I went away to carry on with life. 3 weeks after a quick check up on the order. Still on hold for the same reason. Called them up and they were clueless. I was then told to wait another 3-4 weeks. Almost 6 weeks past the original delivery date, and to top it off. They are placing the blame on me.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hello Craig, we’re sorry for the inconvenience caused to you. As per our records, you have already been in touch with our team, and they have upgraded the shipping to priority at no additional cost and moved the order forward. We truly appreciate your feedback and will certainly take it into consideration to further improve our customer experience.
Order never arrived
Order never arrived, company don’t care.
One minute they’re replacing them next they’re sending pictures of supposed delivery.
I just needed cushions and covers not a headache. Now hundreds of pounds down sitting on a wooden bench,will be ordering from another company!
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
We’re sorry to hear about your experience and understand your concern. At the moment, we’re unable to locate your order using the details provided in the review, so we kindly ask you to email us at reviews@groupbayport.com
with your order number and relevant information. Once received, our team will review this promptly and work toward a suitable resolution.
Excellent service
Excellent service, cover fits great, very pleased 👍
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service and attention of detail
Great service and attention of detail. They ran through all dimensions meticulously to ensure the covers fitted my custom requirement. Also, arrive earlier than expected.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers&all
We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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