Country Hotel Breaks Anmeldelser 

250
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

DO NOT GIVE THEM ANY MONEY. The company has gone into liquidation on 29/09/26. We had made a booking through a gift voucher I was advised by the hotel it will no longer accepted. We also had paid the... Vis mer

Vurdert til 1 av 5 stjerner

Booked a weekend away at a 5* hotel as a birthday treat for me and family. They took money rather than pending payment and failed to confirm the booking. Said I would receive refund as hotel actually... Vis mer

Vurdert til 1 av 5 stjerner

I booked a hotel break and recently had an wmail and phonecall fom the company to say they are no longer trading with the hotel so I could either get a refund or vouchers for a different location. I c... Vis mer

Vurdert til 5 av 5 stjerner

The location, you can go for a run into countryside without driving or walk into a town. The menu and good foods and dining service. The size, layout and linen of the bedroom The other spaces... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(250)

67 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very disappointing service

You only see the difference between a good and bad organization when you call in. We have had a very bad experience with Country Hotel Breaks. We made a booking through this organization for 4 nights in Lewtrenchard Manor, which is a beautiful hotel with an excellent service. For good reasons we were unable to use the last 2 nights of our reservation. We have communicated this by email 48 hours before the start of these 2 nights. This was no problem for the hotel and would not charge the costs. Counrty Hotel Breaks was in no way prepared to help find a solution and charged everything for the full 4 nights. Our advice, Country Hotel Breaks is a great site to orientate yourself, but definitely do not make a booking through them, but directly with the hotel.

19. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Country Hotel Breaks

Svar fra Country Hotel Breaks

We are very disappointed to receive a 1 star review, which is not deserved at all. You have also posted this review to other review platforms.

The cancellation policy is clearly advised at the time of making a booking and before you make any payment, you even have to tick a box to confirm you are happy to proceed under the cancellation terms, otherwise you are unable to go any further with completing the booking. Your booking confirmation also states the cancellation policy which is sent to you straight after a booking is completed.

You emailed us late on the day of arrival stating that you wanted to cancel the last 2 nights of your stay due to having a lunch reservation. We advised that within 48 hours of arrival, as per the cancellation terms you agreed to, the booking is non refundable. Within 48 hours of arrival, means within 48 hours of your arrival date and when we were emailed you were at the hotel.

We have been operating for 20 years and we are glad to say we have many very happy, returning customers.

Vurdert til 4 av 5 stjerner

Sorted!

Online information all we needed to select hotel, room types and dates. Booking terms straightforward, and payment processed swiftly.

1. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Booking was easy, but no twin beds

Booking was easy, all the information about location, photos and prices were there to pick.
Availability was easily visible.
There is only one thing, I have missed. None of the stays offer twin beds, which is my and my partners preferred way of sleeping.

1. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Guyers House Hotel Corsham

The sample menu advertised on line was nothing like we received. The menu offered was burger, fish cakes, curry, cold meat or cheese.
Hotels reply: Our menu online is a sample menu for guests to peruse, but availability of menu options depends on seasonality, availability and sometimes staffing levels.
Complaint was dealt with by Countryhotelsbreaks but still advertising it.

5. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good first experience

This was our first experience of using this company and we were very impressed with the website. The site was easy to use and we found a really good break on the date we wanted to go. Very satisfied so far.

29. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Review so far

The process is straightforward as it is with most modern websites.

I think £20 service fee is quite steep considering most comparison sites won’t charge. You are also probably taking a percentage fee from the hotel for booking.

There is a limited availability of properties in the highlands of Scotland beyond Pitlochry.

11. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An amazing hotel!

A great hotel. Very friendly and helpful staff and great food. Our room had an amazing view over the valley and the River Thames and the grounds looked beautiful, but we did not explore them due to bad weather. Instead we used the hotel's very well equipped gym and the lovely pool. Sadly we were unable to get a massage as there was not an available slot so I would urge people to book before they go.

Two minor down points. The bar did not have any draft beer at all which is quite unusual these days so the choice was not very good. Also I thought the wine list was far to short and could do with improvement

10. april 2023
Anmeldelse skrevet uten oppfordring

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