Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

There seems to be a bit of brand confusion going on. I booked under a gift voucher for Country hotel breaks but seems to have fallen into Offpeakluxury. As I've booked a Bank Holiday, it's hardly off... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We received a voucher as a gift, when we called to make a booking I was so pleased with the experience, a warm welcome, they made sure the dates were exactly as required, they helped us to book an ext... Vis mer

Vurdert til 5 av 5 stjerner

We first booked a hotel (in the Lake District) through Offpeakluxury in 2021. We loved the hotel in every way and have always hoped to return. So we were delighted when our attention was drawn to an... Vis mer

Vurdert til 2 av 5 stjerner

Booked a "Luxury" break a the Corus Hotel in Hyde, Park London as a birthday celebration. Room and Brasserie pictures were in accurate - Brasserie isn't located in the conservatory. Chef leaves at 7.4... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå
  2. Hotell

Opplysningene stammer fra ulike eksterne kilder

Luxury Breaks: Offpeakluxury offers short hotel luxury breaks at the finest luxury country hotels and boutique townhouses in the UK and Ireland


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Brand confusion and not sure about value for money.

There seems to be a bit of brand confusion going on. I booked under a gift voucher for Country hotel breaks but seems to have fallen into Offpeakluxury. As I've booked a Bank Holiday, it's hardly off peak! Anyway, 2 nights booked eventually. The company had to come back to me as my requested dates through the website were unavailable with a doggie reservation. Having said that it was easily sorted with an email. I wouldn't buy these gift vouchers. Easier to deal with hard cash as offers are more readily available, and the vouchers really restrict you and you end up paying top dollar.

25. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Offpeakluxury

Svar fra Offpeakluxury

Hello,

Thank you for your comments. To clarify, our gift vouchers can be redeemed across all of our brands, including Offpeakluxury and Countryhotelbreaks making them extremely flexible.

We’re sorry if that wasn’t clear at the time of booking and appreciate how that may have caused some confusion. Availability can vary depending on dates and specific requirements like dog friendly rooms, but we’re glad we were able to get everything sorted for you in the end.

We really value your feedback and will use it to improve how we communicate these details going forward. We hope you have a wonderful stay.

Kind regards

Offpeakluxury

Vurdert til 5 av 5 stjerner

Quick and easy

Have used this site many times have always found it easy to use all you need to know is there, simple and price explained in plain English, very good .

23. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We received a voucher as a gift

We received a voucher as a gift, when we called to make a booking I was so pleased with the experience, a warm welcome, they made sure the dates were exactly as required, they helped us to book an extra night and sorted everything out. It was so easy to do over the phone and it couldn't have gone any easier. Highly recommended and I'd encourage others to give them a try.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We first booked a hotel (in the Lake…

We first booked a hotel (in the Lake District) through Offpeakluxury in 2021. We loved the hotel in every way and have always hoped to return. So we were delighted when our attention was drawn to another special offer at the same place, and had no hesitation in snapping it up. All very easy to arrange through the website, and remarkably good value.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick and Easy Bookings

This is our second time using off-peak luxury, and booking online is so easy.
I had a really good experience and they replied quickly and efficiently with my booking details etc.
It's definitely is my choice for short breaks away.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

+++++AVOID+++++AVOID+++++AVOID+++++AVOID…

+++++AVOID+++++AVOID+++++AVOID+++++AVOID+++++
CANCELLED PRE BOOKED VISIT 2 DAYS BEFORE GOING….NO REASON GIVEN…NO ONE TO SPEAK TOO…!!!
DON’T TRUST THIS COWBOY COMPANY WITH YOUR MONEY
ONE STAR IS FAR TOO GENEROUS BUT UNABLE TO LEAVE A ZERO

27. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Offpeakluxury

Svar fra Offpeakluxury

Dear Mr Parsons,

We’re sorry to read your review and appreciate the opportunity to clarify what happened.

Unfortunately, the relationship between ourselves and the hotel broke down shortly before your stay, meaning the booking could no longer be fulfilled through our platform. We acted quickly to minimise disruption, including suggesting alternative hotels in our portfolio or offering a full refund which is the option you chose. The same package remained available for you to book directly with the hotel, which is not normally possible.

You spoke with our Customer Support team and then communication was with our management team by email as this was well outside our opening hours. This was to ensure you received the information as quickly as possible rather than waiting until the next working day.

We fully understand how disappointing a late change can be and we did everything we reasonably could to provide options and clear guidance at the time.

Once again we are sorry for the disruption caused.

Kind regards

Offpeakluxury

Vurdert til 1 av 5 stjerner

I'd sooner have my eyes put with white…

I'd sooner have my eyes put with white hot needles! You're a total nuisance.

19. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Offpeakluxury

Svar fra Offpeakluxury

We're sorry to hear you’re feeling frustrated. We can see that your recent reservation was successfully completed online, but if something isn’t as expected or you need any assistance with the booking, we'd be very happy to help.

Please do let us know what the issue is and we'll look into it straight away.

Kind regards

Offpeakluxury

Vurdert til 5 av 5 stjerner

Very easy to book and clear details.

Very easy to book and clear details.
Step by step site very customer friendly
Each step you can change or add on room upgrade etc
Very professional and price was fantastic for 2 nights.
Deal includes x2 dinner x2 breakfast plus extra add ons .

25. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv