Country Hotel Breaks Anmeldelser 

250
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

DO NOT GIVE THEM ANY MONEY. The company has gone into liquidation on 29/09/26. We had made a booking through a gift voucher I was advised by the hotel it will no longer accepted. We also had paid the... Vis mer

Vurdert til 1 av 5 stjerner

Booked a weekend away at a 5* hotel as a birthday treat for me and family. They took money rather than pending payment and failed to confirm the booking. Said I would receive refund as hotel actually... Vis mer

Vurdert til 1 av 5 stjerner

I booked a hotel break and recently had an wmail and phonecall fom the company to say they are no longer trading with the hotel so I could either get a refund or vouchers for a different location. I c... Vis mer

Vurdert til 5 av 5 stjerner

The location, you can go for a run into countryside without driving or walk into a town. The menu and good foods and dining service. The size, layout and linen of the bedroom The other spaces... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(250)

67 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Worthwhile checking for accommodation alternatives

Likes...
Finding hotels which I have not discovered by other means
Price often includes extras such as a dinner allowance which we do actually use
Dislike...
Finding a hotel in a location relevant to our travel plans is often tedious. A listing based on motorways or just a functioning map would help.
Normally have to look elsewhere for more information on the hotels.
Inconsistent descriptions of rooms - this isn't particular to Country Hotel breaks but an industry wide problem with the hotel website and the resellers using different terminology and having different availability for the same room. (That's apart from classic, heritage, executive, premium, privilege, suite etc having a different heirachy & meaning at different properties!)

8. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The website was very easy to manage

The website was very easy to manage. It was well explained that we would receive a confirmation email of our booking which new duly did. Excellent value for money for our weekend break. Well done Countrybreaks

10. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent experience

The website is very clear and the booking process was simple. We also got a good deal compared to the prices being offered on the hotel website.
I was also pleased with the way a query was handled. A customer service individual agreed to send an email to the hotel and, within 24 hours, I received a reply. This enabled me to proceed and make the booking. In these post COVID days when customer service seems to have been forgotten, I was very pleased to receive a prompt response.

3. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First time of using this website

First time of using this website . Good choice of destinations . Clear what was included in the package.
Easy to use website . Definitely will keep an eye out for some more good deals .

3. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

GUYERS HOUSE HOTEL - VERY POOR.

I paid £177 for a double room at Guyers House hotel for one night thinking this was a superior room in a superior hotel. Wrong! The bath had chips out of it, the curtain pelmet was falling down, the one window was absolutely filthy. There was no shelf to put wsh/shaving kit onto and a stupid towel rail that was over the end of the bath and too small. There was no reduction for a continental only breakfast either. DON'T STAY HERE!

21. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Country Hotel Breaks

Svar fra Country Hotel Breaks

Dear Mr Jones

We're sorry to hear about your experience at Guyers House Hotel. However, we are unable to locate a booking at Guyers House under the name of Jones made via Country Hotel Breaks. Perhaps your booking was made via another channel and not through Country Hotel Breaks?

Kind Regards
Country Hotel Breaks

Vurdert til 3 av 5 stjerner

Improvement

In my opinion, rather than having to choose a part of the country to seek accommodation in, it would be better to have a UK map showing all hotels.

18. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disappointing Customer Service

Have a £500 voucher to use and wanted to book Eshott Hall over the Easter weekend. Needed to also book single room for our teenager and to know if we could take the dog with us. Spoke to customer service who needed to speak with the hotel directly. It took a week and a half for them to come back to me with rates which were almost double the original price as the original rooms were no longer available - (given a week and a half had passed). I had to ring them FOUR times to chase my booking and the reason they gave for their delay was the hotel was just not getting back to them. I think this shows they don't have a very good relationship with the hotel and doesn't show Eshott Hall Reservations Team in a good light either. They offered to look at different dates but it was important that it was Easter weekend, plus had they come back earlier the original deal would have been affordable. It was a waste of my time and if I didn't have a voucher I would not choose to book with this company.

13. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Country Hotel Breaks

Svar fra Country Hotel Breaks

Dear RR,

We are sorry you have felt it necessary to leave a 1 star review.

How lovely to have a £500 voucher to use. I have looked into your enquiry and can see my colleague took your details and contacted the hotel that same day.

We have 220 hotels featured on our portfolio and deal with a vast amount of enquiries on a daily basis. As you required a dog friendly room and the cost of a single room rate, this required us to contact the hotel and get in writing the correct information, which can on occasion, take time, although we do chase hotels for answers if we have not had one.

As you required a dog friendly room, not all their lower grade rooms are dog friendly, so I can't comment on whether they had a lower level dog friendly room available at the time of your enquiry or whether they only had the higher graded ones available due to it being the Easter weekend. I can also see the hotel has offered a very good discount on the single occupancy room for you.

We also have, as mentioned, 220 hotels in our portfolio, please let us know if there are any other hotels you are interested in so we can check availability for you.

Kind regards,

Country Hotel Breaks

Vurdert til 5 av 5 stjerner

Great site, easy to use - even for a technophobe

I was looking to book a spa break fir my partners 60th birthday. I found the info on this site well set out, easy to use ( I am not great with computers) and easy to book.
However the computer ( or me!) Made a mistake with the dates I wanted so I emailed the site explaining this and asking what to do - but by the time they had emailed me back - approx 7 mins later I had already found out how to do it on the site.
I was very impressed with how easy the amending process was and especially how quickly they had gotten back to me. I then emailed them asking about booking treatments and again was emailed with the info super fast. I sent a message saying how impressed I was and received a loverly reply.
They are now going to be my go-to site for these type of breaks.
Highly recommended

6. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hotel reservation

The website was easy to use. The prices were very competitive.
After I had made my reservation I received a phone call from company with a question about my request to the hotel. I was most impressed by this.

6. januar 2023
Anmeldelse skrevet uten oppfordring

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