Only 2 negatives. 1. No facility to pay in cheques. 2. A fee is added for every transaction. This is an additional charge to the monthly premium for the account. In hindsight, i should have rea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Vis mer
Selskapet har svart
I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Vis mer
Selskapet har svart
I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Countingup
Skrevet av virksomheten
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Kontaktopplysninger
London, Storbritannia
- support@countingup.com
- countingup.com
4,3
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything is going so well with the…
Everything is going so well with the account no bad experience yet
14. mai 2026
Svar fra Countingup
Thanks for the review William!
We're so happy to hear your experience with us has been good so far. We're sure this will continue 😁️
Please feel free to reach out to us if we can help with anything.
❤️ Team Countingup
Great Service
9. mai 2026
Svar fra Countingup
We're so glad you're having a great experience with us 🥰
❤️ Team Countingup
Excellent service very easy to use…
Excellent service very easy to use thank you so much
19. mai 2026
Svar fra Countingup
We're thrilled with the compliments that you've given our service and our app Mr Uddin! ☺️. What you've described is exactly what we aim for every single day!
❤️ Team Countingup
Svar fra Countingup
Thank you for the 5-star review!
We've worked hard to make our onboarding process as quick and straightforward as possible! We're pleased that you've had a smooth setup and can't wait for you to explore the other features we have available to you! 📲
❤️ Team Countingup
Business Banking at its best with…
Business Banking at its best with Countingup and definitely would recommend them to small business as mine for the wonderful support they give
21. oktober 2025
Svar fra Countingup
Arthur, thanks so much for the wonderful recommendation! ⭐️
Reading this is the biggest compliment, as it goes to show the effort that our teams, whether that be product or our customer service team, truly are helping real business owners in running their small business! 🙌
❤️ Team Countingup
Svar fra Countingup
Thanks for the lovely review Md 😊
We're pleased that you're happy with the service, as our team work hard to provide a great experience.
❤️ Team Countingup
Terrible bank
Terrible bank - zero customer service
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Countingup
I'm really sorry you feel this way Andrew 😞
I've looked into the correspondence you've had with our team, and they've done what they can to assist you. However, as a regulated financial institution, we've got specific legal obligations. When a business is dissolved with Companies House, and it no longer exists as a legal entity, we're legally obligated to return the remaining funds to the Treasury Solicitor under Bona Vacantia - this is out of our team's hands.
If there's anything you feel we can help with, please let us know
❤️ Team Countingup
Svar fra Countingup
What a lovely review to read!
We're thrilled that you picked Countingup to support you and your business.
❤️ Team Countingup
Simple and smooth process to access any…
Simple and smooth process to access any part of account and customer support is very quick.
Thanks
22. april 2026
Svar fra Countingup
Thanks for the 5 star review Muhammad ⭐️
We're delighted that you're finding the app easy to use and that our team have been supportive when you've needed help. We know how busy business owners are, so we want to make everything as efficient as possible.
❤️ Team Countingup
Everything about Countingup is pure…
Everything about Countingup is pure professionalism in banking. Recently, I received my new card and activating it is just very easy
14. april 2026
Svar fra Countingup
Wow, what a wonderful review Adeowo 😊
We're delighted with how you're finding the service and that as a business owner, you want things to be as seamless as possible. We're glad we've been able to make that happen! 🙌
❤️ Team Countingup
DO NOT USE
DO NOT USE - Absolutely horrendous experience with counting up...
With-holding Company funds for 30 days. We have bills, wages to Pay..... Terrible customer service.. AVOID
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Countingup
I’m sorry to hear of your frustration Ian 😞
To provide some context on our processes, when we're notified that someone is no longer a director of a business, we need to suspend access to the account.
We then begin the process of organising a refund to the new director. We outline that refunds can take up to 30 days, but we do aim to complete them much sooner, if we can, within the same calendar week.
I can see our team have done all they can before the funds can be processed. If you need any further support please reach out in app.
❤️ Team Countingup
Svar fra Countingup
Alex, thanks for taking the time to leave a great review!
We want our app to be simple but effective, making it straightforward for our customers to do what they need to do 📲 - we're pleased this has come across!
❤️ Team Countingup
Svar fra Countingup
This is some fab praise Ken! ☺️
We know that reliability and efficiency are key needs for a business owner to keep things moving. It's great to hear we're hitting the mark for you.
❤️ Team Countingup
Profesional site
Profesional site, happy to be together
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Countingup
Thank you for the 5-star review Dumitru! 🙌
We're thrilled to have you onboard and it's great to hear such positive praise about Countingup!
❤️ Team Countingup
Svar fra Countingup
We're thrilled to hear that you're enjoying both the service and the app! Our team works hard to make sure everything is top-tier, so receiving this feedback means a lot! 🥲
❤️ Team Countingup
A pleasant experience
A pleasant experience! Everything is well done and intuitive. I highly recommend the business account to any entrepreneur.
13. april 2026
Svar fra Countingup
Thank you so much for this glowing review Albert! ☺️
We're thrilled to hear that you're finding Countingup intuitive! Our top priority is to help business owners like yourself, so your recommendation means a lot to us 👏
❤️ Team Countingup
Svar fra Countingup
We're sorry to hear your disappointment 😞
As a regulated financial institution, we continuously monitor accounts, which occasionally leads to Countingup taking the difficult decision to close an account.
We appreciate that this wouldn't have been ideal for you or your business.
❤️ Team Countingup
Svar fra Countingup
Thank you for the feedback and the 👍!
We’re pleased to hear that everything is going well with your account.
❤️ Team Countingup
Svar fra Countingup
This is what we love to hear! Thank you for the glowing review. 🤩
We’re here to make sure everything stays easy and stress-free.
❤️ Team Countingup
I had a 3 years ,positive experience…
I had a 3 years ,positive experience overall. The process was smooth and the staff were helpful and professional. Everything was handled efficiently, and I’m satisfied with the service provided.
7. april 2026
Svar fra Countingup
Thank you for taking the time to leave such a wonderful review ☺️, it's fantastic to hear you've had a great experience over the last 3 years.
Your kind words will mean a lot to our customer support team - so we'll make sure we pass over this feedback 🙌
We look forward to continuing to support your business for many more years to come!
❤️ Team Countingup
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.