I initially made a an enquiry about share dividend on 31 Dec2025 It still has not been resolved. a number of buck passing, not their fault, change of excuses for not replying earlier. . all blame re... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I had problems logging in and was patiently supported by a very pleasant and helpful chap to whom I give top marks. I must also say thanks to Ms. Bhattacharjee who updated my dividend history. Well do... Vis mer
Just had an online chat with Mussa regarding progress on share sales. He was very informative, supportive, and rapidly addressed my queries. Very pleased.
Dan was readily able to understand what my needs were and provided the necessary information with clarity.When he did need to repeat an instruction he was patient and showed no signs of of irritation... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Founded in 1978 and listed on the Australian Securities Exchange since 1994, Computershare employs over 16,000 people across the globe, providing services in over 20 countries to more than 16,000 clients. Investor services is our largest business ...
Kontaktopplysninger
Johnston Street 452, 3067, Abbotsford, Storbritannia
- computershare.co.uk
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Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Online assistance
Once the Chat bot eventually put me in contact with a person I had my questions answered and explained very well by Mussa
Fairly straightforward web app and when…
Fairly straightforward web app and when contacting them you always speak to someone who is very helpful. Mussa was especially helpful on a query I had today.
Obtaining historic data
The Chat was quick and easy to use. Able to communicate easily to a representative. The representative was called "Mussa". Understood my question and was able to provide an answer extremely quickly.
Mussa was very helpful and confirmed…
Mussa was very helpful and confirmed everything I needed. I was able to do it all through their chat which was easy to use.
To start with it was difficult to get…
To start with it was difficult to get to speak to a live agent. This took several minutes of trying different combinations of making the request. My query couldn't be answered and so Mussa offered to send an explanation by email.
Mussa was most helpful and was able to…
Mussa was most helpful and was able to answer all my questions very competently with a positive outcome.
I got help from Mussa on LiveChat
I got help from Mussa on LiveChat, who is extremely helpful and knowledgeable in handling my queires.
Quick and helpful
After entering my query online, the Computershare chatbot referred me to an agent, Mussa, who quickly came back with a clear response, including some details relevant to my query, and an idea about useful next steps, as my query could not be fully resolved at this point.
Thank you to Mussa
Thank you to Mussa - the website is a not particularly helpful but once I got through the chatbot, then Mussa was brilliant - helped me solve my issue and was polite and proactive
Great Chat agents thank you
Mussa was very helpful and guided me through the process and offered extra information that they thought I would find helpful
Phone would have been preferred but Agent Mussa was very helpful
I would have preferred to speak to someone over the phone but Agent Mussa helped me figure things out in the end.
Top service from Matt
Top service from Matt , following a late call tonight. Very impressed and made the reset and transfer very easy. Thanks Matt
Agent Mussa was very helpful to put my…
Agent Mussa was very helpful to put my mind at rest after a stressful situation
Sidda Parab was an excellent help…
Sidda Parab was an excellent help assisting my 90 year old father and myself.
I phoned numerous times and kept being…
I phoned numerous times and kept being told by money for selling shares and unallocated dividends would be paid long ago. whenever I phoned i was told to wait another few days then phone back . Even now I am still waiting for a dividend payment to be sent.
I lodged a complaint and as if by magic by money for selling my shared was paid today on 15th December. But still no sign of my dividend payment . Also when I phoned the staff were not every helpful and told me to phone back . I have lodged a complaint as I feel i should be due compensation for numerous long phone calls . Also due to the delay the share price fell .
Called the second time and spoke to…
Called the second time and spoke to Jess who was extremely helpful. I felt well informed after our call and less stressed. Thank you Jess for your kindness, Computershare is lucky to have customer service agents like yourself.
The agent Mussa was very courteous and…
The agent Mussa was very courteous and helpful addressing my queries online via chat. Thank you, Mussa! Meanwhile the chat function does not work on Chrome. I found out that it only works on MS Edge after multiple frustrating attempts.
Quick connection to agent
Chatbot wasn't immediately helpful with my query, but it was quick enough to direct me to an agent. Mussa connected with me very quickly. He was patient and gave clear instructions on how to resolve my query.
Great customer service support from…
Great customer service support from Mussa. Took the time to explain a process and timings.
Mussa answered my chat query quickly…
Mussa answered my chat query quickly and efficiently.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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