ComMarker Anmeldelser 117

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

They lied to me about where the product was shipping from. I had to reach out to find out it was shipping from china not the US. After asking where my order was. They proceeded to make a shipping... Vis mer

Vurdert til 5 av 5 stjerner

Shipping was fast , 7 days . Product arrived very well packaged, top rated! I am very pleased with my Commarker b4 20w. This 20w fiber laser does the one thing my 60w epilog engraver couldn't do, a... Vis mer

Vurdert til 5 av 5 stjerner

fast delivery, no tax, perfect packaging. the documentation is very bad, no information about the pin-outs, or any other technical details. That is a bit sad, but you cab find the details about the... Vis mer

Vurdert til 5 av 5 stjerner

I bought the ComMarker Omni 1 as my first laser machine, and I couldn’t be happier with it. I’m new to using lasers, so I wanted something simple and efficient. The ComMarker machine has been even bet... Vis mer

Informasjon om virksomheten

  1. Leverandør av laserutstyr

Skrevet av virksomheten

ComMarker is a leading brand in the field of laser marking and engraving, providing high-quality and efficient solutions for various industries. With its advanced fiber laser technology and innovative design, ComMarker laser marking machines are widely used in the fields of electronics, jewelry, automotive, medical, and more.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

117 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Great machine for Beginners

Dislikes- reason for 3 stars- 110v is a 2 prong with an external ground. I would like to see a 3 prong plugin. The bed holes and center of d80 chuck don’t match up to the center of galvo head. Durning machining of the bed this could be adjusted easily. The safety glasses are questionable with no rating information or certification labels. My 200mm lens had zero protection other than a plastic bag. Focus was extremely off from the handwritten information in the book. Would like to see a better motor for the tower vey loud and questionable if it will last through the sound of it. If the motor does stop functioning for the tower, it is going to be miserable to crank it up or down with the manual adjustment.

Likes- constructed well, sturdy platform, works great, fast, accurate engravings, I overall like the machine a lot., however, there are places for improvement like for everyone and everything in life.

8. april 2024
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Svar fra ComMarker

Dear customers,

We had updated plug to 3 prong plgin. If you need that, pls contact us to get updated one.

For goggles, we totally understand your concern. Video and certificate can be offered.
https://youtu.be/2k7RzZ-1B8w?si=MYf-dRnILYWETE_Y

Best regards,

ComMarker team

Vurdert til 5 av 5 stjerner

So far it has been a great experience

Purchased the B4 ComMarker from Amazon, and some accessories straight from ComMarker. Yes, it was a small fortune to me, so I was very anxious about shipping. Reached out several times with questions and updates. Customer service was extremely patient and helpful. All arrived well before expected and undamaged. Still getting to know the machine as there is quite a learning curve, but so far it seems great.

29. mars 2024
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Svar fra ComMarker

Thanks for your review.

Vurdert til 5 av 5 stjerner

Incredible machine

Incredible machine. I definitely recommend getting this. Worth every penny. I regret not buying it earlier when there was a sale going on

15. mars 2024
Vurdert til 1 av 5 stjerner
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Svar fra ComMarker

hello Jaime, we are so sorry for making you trouble. ComMarker is committed to providing customers with a perfect shopping experience.So EU warehouse is coming soon. In this way, it can make EU delivery time faster than now. Waiting to see you again.

Vurdert til 5 av 5 stjerner

So far I got to say the support was…

So far I got to say the support was great when I received a damaged product. Getting me a new one was super fast. As I am still learning to use the fiber but the laser itself seems to work just fine. I have not had any issues and thoroughly enjoying my experience so far. Having a US based way to go online and make a purchase this seems to be a really great deal.

5. mars 2024
Vurdert til 5 av 5 stjerner

Experience with Commarker

On contacting ComMarker, they provided valuable information about the ComMarker products advising the most appropriaate purchase that would fit my specific needs.
The delivery of the items I purchased was quick.
The machine and accessories I purchased are performing very well.
I have had a good experience dealing with Commarker.

1. mars 2024
Vurdert til 1 av 5 stjerner

I have not received my Fiber Laser yet

I have not received my Fiber Laser yet, though you said it should be shipped the 18 of February. But it seems that is not even shipped by this day.

23. februar 2024
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Svar fra ComMarker

Hi Nicklas,we are so sorry for making you trouble. ComMarker is committed to providing customers with a perfect shopping experience.So EU warehouse is coming soon. In this way, it can make EU delivery time faster than now. Waiting to see you again.

Vurdert til 5 av 5 stjerner

5 stars is not enough it should be 7

5 stars is not enough it should be 7

for this
Fast shipping. Packaged great … box came damaged but nothing inside ….not even a scuff
Easy to assemble… awesome quality
Works great with Light burn with galvo
Only bad thing about it
I had to box it up because im moving ….. i miss it .. i have gone back to the boxes several times to unpack it
Keep up the great work

26. februar 2024
Vurdert til 1 av 5 stjerner

Wrong delivery time

Delivery time on the website approx. 5 days. So we ordered and it took a week for it to be shipped. According to the email, shipping now takes 3-4 weeks.
Here you are being taken for a ride and only get excuses in response. Unfortunately there is no transparency towards the customer.
Let's see if the laser actually arrives or if we have to get our money back.

Addendum: requests for help are suddenly no longer being answered. No response received even after asking several times. Very poor customer service.

23. februar 2024
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Svar fra ComMarker

Hi Melanie,we are so sorry for making you trouble. EU warehouse is coming soon,which can save more time for EU clients. Pls contact support@commarker.com to get any service.

Vurdert til 4 av 5 stjerner

Com Marker has a great product with B4…

Com Marker has a great product with B4 laser. I was very Suprise at the size of the 30 watt laser. I would have two people for moving the box and set up next time. It was package well so no damage was done to laser during shipping. The only reason I did not give it 5 stars is the driver for ezcad did not load. I was planning on running Lightburn so I went ahead and download it. So no real problem. And yes I would buy it again.

23. februar 2024
Vurdert til 2 av 5 stjerner

Pre-purchase emails ignored.

I emailed an enquiry before purchasing and I got a very good quick reply. I asked 2 more questions which were ignored. I wrote again saying that I was surprised that there was no reply, this was also ignored. Not good enough.

23. februar 2024
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Svar fra ComMarker

Hello Stephen,maybe there was something mistake between us. We suppose has good conmmunication before order.If you have any problems, pls feel free to contac hello@commarker.com.

Vurdert til 5 av 5 stjerner

Terrible so far

I ordered this several weeks ago and still have not received the product. I contacted the company and they said they were sending another one from China and to expect it in about a week. This was over a week ago and still nothing. pretty sure I have been scammed.

15. februar 2024

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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