I love the perks you get with Cheap Cruises. You get more onboard credits and bonus points that you can redeem in dollars off of your cruise. That matters and is the reason that I would rather book... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Cancellation policy is a joke. The website showed that my deposit was 100 percent refundable. Booked it and 3 days later I canceled my trip. I paid $218. I was told that my deposit was paid by them an... Vis mer
Contacted them to inquire about balcony availability on a specific HAL cruise. Was about to givebup the idea of a 2027 cruise when the representative offered a similsr cruise on a Princess ship. Aft... Vis mer
My Agent was so knowledgeable, kind and enthusiastic. A winning combination Plus she went out her way to get me an amazing cruise at a rate that was better than anything I could ever imagine fin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cheap Cruises provides the lowest cruise prices and more perks than booking directly with cruise lines. Get away on a cruise vacation for way less!
Kontaktopplysninger
100 Quannapowitt Pkwy., Suite 100, 01880, Wakefiled, USA
- 800-972-7447
- customerexperience@cheapcruises.com
- cheapcruises.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Teresa was very kind
Teresa was very kind, helpful and knowledgeable. I appreciate her!
Ease of booking
Ease of booking. Discounts. Added bonuses
Will not back a refund on my cruise now…
Will not back a refund on my cruise now that I have financial issues from no job. Rude phone ppl when I asked for a supervisor was told " don't go there" as a threat. They do not honer their insurance coverage. Poor customer service. I was told by Max the phone guy that I have called several times from different number with different story when today was the first time I ever called and was hung up on the first time. I will never use cheap cruises ever again for anything not will I sail with Royal Caribbean.
My Agent was so amazing!
My Agent was so knowledgeable, kind and enthusiastic.
A winning combination
Plus she went out her way to get me an amazing cruise at a rate that was better than anything I could ever imagine finding.
I highly recommend working with Julie
Thanks, Michael Gavin
Tried several times to book a cruise
Tried several times to book a cruise. Has amount, inputted information such as name, address, birthday. Site wouldn't take me to payments. Then chat insisted I call him for the best price. I replied I have the price I want and just need help to pay. The chat wouldn't help me! Insisted I call for best price, and cheapcruises would be there when I was ready. Is this bait and switch to try to get you to purchase a more expensive cabin? Seems like it!
Easy to book
Easy to book! Rates and rooms are BETTER than direct cruise line pricing! I feel like I had more options with cheap cruises.com PLUS their reward program gives immediate OBC just for booking!
My travel agent Wendi Kaye is why I…
My travel agent Wendi Kaye is why I book with your company. She and I have been working together for years. Her knowledge and expertise always gets me exactly what I want on a cruise.
It was a smooth experience
It was a smooth experience. We found exactly what we were looking for.
Read find print you cannot cancel without big service charges
I booked a cruise on cheap cruises then after looking over other sites including the cruise ship site I discovered the cruise ship site was exactly the same amount that cheap cruises was charging also they had a total money back guarantee for any down payments And to top it off they gave me a free room upgrade. Called cheap cruises within hrs of my booking to cancel was told there's a $100 cancelation fee on top of a 24.99 service charge fee so I offered them to meet cruise line with free room upgrade which they said they could not do so just be fair warned read their fine print before you ever book a cruise through them the cruise lines are a lot safer better choice.
BAD EXPERIENCE
I booked our Alaskan cruise 8 months in advance, did all the planning, bought $100 binoculars to see whales, bought travel insurance for everything and was advised by cheap cruises to book our own airline tickets because tickets could vary in travel times up to over 24 hours duration. I booked the tickets with Alaska Airlines departing Minneapolis MN to Seattle. We arrived early for our flight in Minneapolis. Alaskan Air canceled our flight due to their failure to maintain their aircraft. We therefore missed the sailing of the ship. This was all no fault of our own and find out the travel insurance we thought would cover us was not going to cover this. We are out over $3,000 and no one is offering us anything, credit wise or nothing.
Easy to book and friendly service
Nikki was friendly, knowledgeable, and helpful. Shared her own experiences to help us make an informed choice. Gave us a price we were happy with and we’d certainly book through Cheap Cruises again.
FALSE ADVERTISEMENT
FALSE ADVERTISEMENT. DO NOT TRUST CHEAPCRUISES.COM. We booked a 7 day cruise on Nov 2024. The online promotion promised a $50.00 rebate gift card to be received via email 8 weeks upon completion of the cruise. It's been three months and we are still waiting to receive the $50.00 gift card. We've been given multiple run-arounds re: this $50.00 gift card. We reached out on Jan 29, 2025, and spoke with Samantha, who told us it was being processed. Ok. We reached out again on March 3, 2025, and spoke with Drew, who had a very nasty attitude. We told her that we would be filing a complaint with the BBB, and posting online reviews alerting potential customers to their FALSE ADVERTISEMENT PRACTICES. She got real mad and threatened us saying that she and Cheapcruises.com has our names and addresses.(meaning???), and immediately hung up on us. We immediately called back, spoke with Jeffrey, explained to him what had just happened, and asked to speak to a supervisor to report this unwarranted and unacceptable behavior. We spoke with Jessie (sup.) and explained to him what had happened. Jessie indicated that he would be reaching out to Drew's sup, and will be reviewing the recording of the phone call with Drew to determine any disciplinary actions that may be warranted. He also promised us a $100.00 credit towards a future booking to be received within 3 days , by March 10, 2025 the latest. We are still waiting for the $50.00 rebate gift card and the promised $100.00 credit. We reached out again on March 31, 2025 and spoke with Amanda, who said she will be reaching our to the team responsible for processing this... AT THIS POINT WE ARE NOT INCLINED TO BELIEVE ANYTHING THIS COMPANY STANDS FOR OR ANYTHING HIS EMPLOYEES SAY. DO NOT BOOK WITH THIS PEOPLE. THEY ARE A SCAM. FALSE ADVERTISEMENT IS THEIR DAILY BREAD!
Pricing and perks were great as was the…
Pricing and perks were great as was the service we received from our cruise agent.

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The process was pretty flawless.
The process was pretty flawless.
Thank You

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Great prices and availability
Easy access, very good prices. Found their website easy to look through, sort and filter.

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I always book through “Cheap Cruises”…
I always book through “Cheap Cruises” and always through the same travel agent! She always finds great deals!

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Booked a cruise for my family five…
Booked a cruise for my family five cabins martini was great saved me some money and was really good to talk with so called her back to book a back to back cruise for me and the wife for a vacation after the vacation

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







