The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Vis mer
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Vis mer
Brilliant company to deal with - from the initial pre-order enquiry to delivery they were efficient and polite! Upon enquiring about the carpet they went the extra mile to make sure it was delive... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet av virksomheten
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktopplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannia
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Overall great experience
Overall great experience. Quality product delivered really quickly. Only thing that knocks it down is the use of dx as a delivery partner, no tracking available and ignored delivery day update. Burts as a company cannot fault.
20. oktober 2025
The range of merchandise was very good.
The range of merchandise was very good.
The online ordering was simple.
The delivery was as quoted.
The overall experience was easy and efficient.
17. oktober 2025
Very good product & price!
A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.
16. oktober 2025
Great price and good service
15. oktober 2025
A satisfied returning customer.
I'm a returning customer. Still a good selection at a very keen price.
17. oktober 2025
We received excellent service5 star service from…
We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.
Will definitely use them again.
6. oktober 2025
Excellent service
6. oktober 2025
Prompt delivery
Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.
9. oktober 2025
Very good service…
Can’t comment on carpet as it hasn’t been laid yet but it looks to be good value for money. Delivery was within 3 days as promised
2. oktober 2025
Good guys to deal with who care
1. oktober 2025
Everything went smoothly untill…
Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .
13. oktober 2025
Excellent service from start to finish…
Excellent service from start to finish will certainly keep your company in mind for any future purchases
22. september 2025
The whole thing was very smooth
The whole thing was very smooth. Despatch and delivery was quick and carpet was exactly as stated.
22. september 2025
Great Customer Service *****
We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.
10. september 2025
Very pleased with carpets very quick…
Very pleased with carpets very quick delivery
12. september 2025
Great price with quick reliable delivery.
Easy to buy on there website, Great
price and delivered on time within a few days.
Would definitely purchase from Burts again and recommend them.
8. september 2025
Dette er Trustpilot
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