The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Vis mer
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Vis mer
Brilliant company to deal with - from the initial pre-order enquiry to delivery they were efficient and polite! Upon enquiring about the carpet they went the extra mile to make sure it was delive... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet av virksomheten
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktopplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannia
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been juggling ordering from a…
I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.
2. september 2025
Delivery is quick and easy
Delivery is quick and easy, great quality whats not to like.
2. september 2025
Svar fra Burts Online Ltd
Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk
A great company to deal with
A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.
22. august 2025
Svar fra Burts Online Ltd
Thank you Helen! Your review is much appreciated.
Very good price on an Abingdon carpet
Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.
27. august 2025
Svar fra Burts Online Ltd
Thank you so much Colin!
Svar fra Burts Online Ltd
Cheers Brian for leaving a positive review!
Svar fra Burts Online Ltd
Thank you so much Michael for taking the time to review us!
Was a bit apprehensive as there was no…
Was a bit apprehensive as there was no way I could lift the carpet in myself. But the delivery driver was great brought it straight to my door .It would be nice if the offered a two man delivery service maybe I just didn't see that option. But overall great experience carpet was lovely speedy delivery and reasonably priced
18. august 2025
Svar fra Burts Online Ltd
Hi Les, thank you for taking the time to leave us a review and offer some insight into the delivery. We do offer 2 man delivery but this is determined by us whether we use the 2 man service or if it would be manageable for a 1 man service. Perhaps we misjudged your order and we apologise for that, but we are super happy to hear the delivery driver was very helpful.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
14. august 2025
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
20. august 2025
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
19. august 2025
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
13. august 2025
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
11. august 2025
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
11. august 2025
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
6. august 2025
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
19. mai 2025
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