Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... Vis mer
Selskapet har svart
Fair price paid and delivery within the stated timeframe. We were unable to track our order online and didn't receive an update until the day of delivery but luckily we were home.
Selskapet har svart
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrevet av virksomheten
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktopplysninger
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, Storbritannia
- 01225 712020
4,7
Enestående
282 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant customer service from Adam Tom and Doug
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough. I found everything I needed in here so I didn’t have to spend the day going to different places.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bradfords - Trowbridge BBS
Hi Sharon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fair price and fast delivery
Fair price paid and delivery within the stated timeframe. We were unable to track our order online and didn't receive an update until the day of delivery but luckily we were home.
27. mars 2026
Svar fra Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what can be done to make the notification of delivery more reliable in future. Thank you for your feedback.
Kind Regards,
Sam
Team were great
Team were great, delivered on a day of my choice and the delivery team were extremely friendly and happy to help.
26. februar 2026
Svar fra Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Response to a customer complaint
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a complaint, with photos, to Alison Watts who promised to look into it. This she did and raised it with her manger Tom. After clearing it with their head office, I was authorised to replace them which I did. This is excellent service, particularly as the panels were supplied by another company called Taffs. Highly recommended this company and their customer service.
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bradfords - Trowbridge BBS
Hi Bernard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Svar fra Bradfords - Trowbridge BBS
Good Morning Mr Smith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and recieved a helpful service from your local branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy order on line and information…
Easy order on line and information about delivery
27. oktober 2025
Svar fra Bradfords - Trowbridge BBS
Hi Eddie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Chippings delivered while we were out…
Chippings delivered while we were out in just the right place to minimise my work spreading them!
Many thanks
2. oktober 2025
Svar fra Bradfords - Trowbridge BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your kind words and feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Prompt and helpful delivery
I had fourteen bags of various material. The driver took the trouble to line them up carefully along my drive so that the each material was in the most convenient place for my use. Thank-you.
30. september 2025
Svar fra Bradfords - Trowbridge BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Timely delivery.
The order, which was timber, was delivered on time and is in acceptable condition for the jobs it was ordered to fulfill.
29. august 2025
Svar fra Bradfords - Trowbridge BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Svar fra Bradfords - Trowbridge BBS
Good Afternoon Sarah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a simple process,
Thank you for your feedback regarding the delivery service recieved this greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
never a problem
I have never had a problem with the guys at Trowbridge their service has been excellent. The only thing I have ever had an issue with was a driver who did not follow delivery instructions and finished up damaging our driveway. Which was corrected promptly after a visit from the manager.
28. juli 2025
Svar fra Bradfords - Trowbridge BBS
Hi Haydn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Svar fra Bradfords - Trowbridge BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service and great care and…
Excellent service and great care and attention was taken with our delivery.
29. juni 2025
Svar fra Bradfords - Trowbridge BBS
Hi Colette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great
It was easy to order, the products were the best price we could find and communication was great. Delivery was within a couple of days and arrived in time for us to do the work. We hadn't left a lot of time in between ordering and when we needed the items. The only slight fault was that we were given half an hours notice of delivery on the day. I called to confirm it wasn't a mistake and my husband had to rush home to take delivery. So slightly more notice would have been useful but it was a great, quick service.
27. april 2025
Svar fra Bradfords - Trowbridge BBS
Good Morning Hannah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We look forward to seeing you again soon ,
Kind Regards,
Katie
Arrived in time for bank holiday…
Arrived in time for bank holiday weekend and Geoff who delivered it lifted all the bags exactly where we needed them - thank you 😊
26. april 2025
Svar fra Bradfords - Trowbridge BBS
Good Afternoon Cassie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your kind words and feedback regarding the delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really good price
Really good price, really good service. Had to make an amendment to my order which was completed efficiently with no fuss.
28. april 2025
Svar fra Bradfords - Trowbridge BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Svar fra Bradfords - Trowbridge BBS
Good Afternoon Elinor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Svar fra Bradfords - Trowbridge BBS
Hi Yvonne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The whole transaction went to plan and…
The whole transaction went to plan and the goods were delivered as directed.
29. mars 2025
Svar fra Bradfords - Trowbridge BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciate and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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