BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... Vis mer
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... Vis mer
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... Vis mer
Informasjon om virksomheten
Om Bluu
Skrevet av virksomheten
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Kontaktopplysninger
1255 Corona St, Denver, CO 80218, 80218, Denver, USA
- support@bluu.com
- bluu.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent experience
I ordered 4 sun brellas beige in…
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft and the finial was missing completely. 50% of the purchase was damaged in some way. Unacceptable.
I have communicated with a customer service person who said they would send another finial when supplies were stocked. Uncertain of replacement timing.
I will send the 4th damaged sun brella pictures today.
Ginger Simpson
Bayside Restaurant
Fairfield Bay, AR 72088
Was so pleased that Norman got back to…
Was so pleased that Norman got back to me on the Two Deck Boxes that I bought . Your company has GREAT products and by far I would buy from you again !! Not only are they well made, they are a gorgeous piece of furniture on our pool deck !! I would HIGHLY recommend to family & friends to buy your products !! Tom Gomez
The umbrella I ordered was too large…
The umbrella I ordered was too large and Bluu offered return shipping at no cost even though that isn't their standard policy. Their customer service was responsive and a pleasure to communicate with.
Great work from their customer service.
Great product!
Amazing customer service, average quality product
One of the pieces arrived damaged, but the customer service was excellent and they shipped a replacement right away. 5 stars for customer service. The quality overall was average, but not too bad considering the price.
Difficulty with post sale support for return process
Delivery of product was great. I'm having issues with post sales support. I have reached out 4 different times since receiving the package to start the return process. The umbrella looks great, but will not work for us due to the amount of wind we get through our yard.
UPDATE: Once support finally connected with me, they went above and beyond to resolve the situation. They stayed true to their word and quickly reacted to close out my issues within a couple of days.
The product was delivered and was just…
The product was delivered and was just as advertised. It was easy to assemble and the price was fair. The assembly tools were included which came in handy.
Oops
Oops. I didn't read the instructions all the way through, just a page at a time. So I installed one end. It took a rubber mallet to fasten it. Then instead of installing the metal tubes I installed the other side. I now had no way to install the tubes. I tried to pry and hammer one end off to install the tubes. Finally i measured the tubes and usee a cut off saw to cut about 1.5" off the rod so I could install the rods. After that it went pretty smooth.
Full review coming soon
A full review of the company and product will be up shortly
These lounge chairs have a nice wood…
These lounge chairs have a nice wood grain look. They are very sturdy and comfortable with multiple adjustments on the back. They are a great addition to my patio and look forward to spending summer days relaxing in them.
We received our shipment very quickly…
We received our shipment very quickly and the umbrellas are absolutely beautiful!
Three tier umbrella
Ordered the three tiered umbrella in navy. I was looking for a black umbrella but read that the navy was very dark. So happy with this choice. It’s definitely navy but looks great in my backyard. Went back for a second one for the deck. I love that they come with a cover. That was a nice surprise. I also ordered the flat umbrella holder which seems sturdy. I will note that it has a small rust stain already from a recent rain but hopefully it won’t be a problem.
heavy duty
heavy duty, attractive storage container, color matches our outdoor decor perfectly. You definitely need 2 people to assemble
Love these containers
Love these containers! Very attractive, exceptionally easy to put together and will be durable and easy to clean moving forward.
We emailed about a return and have not…
We emailed about a return and have not been given instructions. The items ordered are flimsy and not going to work for our space.
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