Blackbearfitness Anmeldelser 

Had a gym installed and flooring, guys turned up in the morning and smashed it out with in 4 hrs, gym is amazing and the flooring top quality stuff !! The machine quality is 2nd to none and Ant the owner is amazing bloke! Will 100% recommend and use again over other gym companies !

Absolute quality equipment, the owner himself was able to give us good advice on what to buy as well! Couldn’t be happy with the equipment we’ve received.
High quality equipment and fantastic customer service.

We placed an order on 15/02/26 and after an initial carrier mix-up, we received part of the order on the 18th. Despite multiple unanswered emails and calls, we are still waiting for the rest of the delivery.

We got through on two occasions, the 23rd and today, both times they said they'd get back the same day and we've still still heard nothing about our missing items.

Really didn’t want to have to leave a negative review as we are really pleased with the items we have received. They were reasonably priced, quality is great and quick delivery. However, we were sent a 7ft Barbell instead of a 6ft barbell which unfortunately does not fit in our small home gym. I have contacted them multiple times via email, phone and social media, on two occasions I have been told this will be sorted and never heard back from them again. Customer service is very poor and very difficult to get hold of anyone.

The level of customer service and support continues to let them down. The equipment quality and prices are decent but after that it all deteriorates. This is the second order from BBF and both times we have had issues with delivery, after service, support and communication. The first time, delivery and installation dates were missed with no notice, and then parts were missing when the delivery arrived which had to be sent separately. Further parts were still missing after that but I gave up chasing in the end after the continued lack of response. I only ordered the second time as I wanted the equipment to match. Second time the delivery was ok but I needed a different size and have been trying to return or exchange the weights for well over 2 weeks now, and again BBF are now not responding to emails or calls. Meaning I am stuck with the wrong equipment. All very unnecessary and very frustrating. Please sort out the customer service.

If you receive faulty equipment, the aftersales service is appalling. After Informing them of a fault on 10/01/26 and following up 4 times for a solution, as at 24/02/26, I have yet to receive a solution or response from my last communication on 09/02/26. I have had a piece of equipment for two months that I can't use despite my best efforts to give them every chance to rectify.

placed the order on 9th Feb. 1-2 days delivery schedule. Rang on the 13th Feb to chase and was told they would look into it and call me right back.

A week later, now on the 20th and no delivery, no call back, just a large amount of money out of my account.

have emailed, called, left messages.

Great bumper plates and were delivered very quickly. Ordered Tuesday evening and arrived Thursday morning. Well packaged and secured with straps. Will 100% use again.

Good product, fair price.

Just sent out with a missing part.

the product I ordered was fine and shipped very quickly. However, I am making them down as the instructions for assembly (a kettlebell storage rack) were some of the worst I had ever seen. The rack contains two sets of bolts which are only different by 5mm. It is not clear from the single page of assembly directions which length of bolt is supposed to go where.

Brought a few different pieces for my gym from here now and the owner is super helpful and all the gear is top notch! Collected it all and everything was brand new wrapped up.

Fantastic company!!
Had delivery and installation this week of the new Apex 4000 smith machine
Full dumbells set and extra accessories!
Great communications before and during installation, arrived ontime and installed to perfection. What a machine!
Thank you Black Bear Fitness

Picked up some equipment today. Good communication to arrange. Equipment is perfect quality and really well priced.
Friendly staff loaded my car up for me.
Highly recommend

Kettlebell arrived on time and is in perfect condition.

Arrived really quickly. Great items, go onto a kettle bell and dumbbell easier. Much more economical than buying all new weights and help progressive overload.

Bought the 6ft and 7ft black/chrome barbells with two sets of clips and couldn’t be happier. Quality is solid and they’re perfect for a home gym setup. Service was great, really friendly, and the price was a good deal. Customer service was spot on. I’ll 100% be coming back again.

Fast delivery and a great quality weight vest

We recently purchased a hex dumbbell set 5-25KG with a stand and picked up from the Yaxley storage unit. The owner was so brilliant and re organised his day to ensure he was available for collection at a time that suited us. The quality of the products is unmatched. Great quality materials, easy to build stand with all tools included and at a very reasonable price (much cheaper than other companies we originally looked at online). Would highly recommend!

I ordered some dumbbell racks and I can say BlackbearFitness dumbbell racks are top-tier. They’re extremely sturdy, well-built, and clearly designed with real gym use in mind. The racks hold dumbbells securely, make loading and unloading easy, and keep the training area clean and organized. The finish is durable and they can handle heavy daily use without wobbling or wear. If you’re outfitting a commercial gym or a serious home setup, these racks are absolutely worth it.

I have recently ordered some plates, they delivered perfectly on time. Very good quality product, well worth the money.