I have been a Birchbox customer for many YEARS...over a decade! I have moved, changed addresses, had babies, and stuck with you throughout your issues. Today, I received another box with 3 items that... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My experience with my years of membership with Birchbox, almost since its beginning, has been genuine. The products are carefully chosen with current trends in mind and with each box of sample size go... Vis mer
Bircbox is so much fun every month! It has introduced me to many, many brands and products I would never purchase full size without having tried first. I've been turned on to brands with products that... Vis mer
I would give 5 stars but Birchbox loses 1 star because the shipping takes forever and the tracking never updates right, so it's a guessing game on when I will see it in my mailbox. Also, this month, a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, including the size, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Skrevet av virksomheten
Kontaktopplysninger
3,5
Middels
1k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I expected larger products the samples…
I expected larger products the samples are too small to make an honest review of each one. I only got 2 uses for the eye cream same with others I am giving it 1 more month to decide to cancel or not
21. juli 2024
Svar fra Birchbox
Thank you so much for your feedback! We truly hope we can win you over with this next month’s box. 😊 To provide a bit of clarity, each monthly Beauty Box includes a mix of sample-sized, travel-sized, and even full-sized products. We're excited to share that customers now have the option to include up to two full-size items in the box, along with other samples! With our customization feature, you get to choose the products and sizes that are perfect for you. We truly hope you love the curation of beauty options in your next box! 🌟
Great Gift Idea
My wife loves picking out her products and receiving a monthly box, this is one of the better gifts i have bought her!
20. april 2024
Still waiting to be wowed by samples
Still waiting to be wowed by samples. Also hope they get items for purchase in stock.
1. juli 2024
Svar fra Birchbox
Thank you so much for taking the time to share your helpful thoughts and kind feedback! We certainly hope we can wow you with the selections in your next box. Plus, we’re excited to let you know that we’re working on some fantastic new updates for our shop, including exclusive discounts for members. Stay tuned for more details in the coming months!
Trying Quality Products
I love to try new things and this gives me an opportunity to use the samples, that are of high quality so that I can make good decisions.
29. juli 2024
Great service and great products.
29. juli 2024
Long-time, Happy Customer
Extremely grateful Birchbox has returned! I love the high-quality samples and products, and always look forward to receiving my box each month.
29. juli 2024
I have tried to change my account…
I have tried to change my account payment information numerous times and the site says it will send me an access code to do so, but does not send it in a timely manner, instead after 11 p.m. and during the night such that it has expired by the time I try to use it.
22. juli 2024
Svar fra Birchbox
We’re terribly sorry to hear you had trouble updating your payment information in your account. Normally, you should receive an email within minutes with a secure link to update your details. Even though a team member followed up with you, we’re sorry that the issue persisted. While this seems to be an isolated incident, as we haven’t received similar reports from others, please know we made sure to escalate your experience to our engineers to look into further. We again are sorry for any issue you encountered.
I received things that I will use
I received things that I will use. I enjoy trying new things and I have that opportunity with Birchbox.
26. juli 2024
It appears the full size bottle I got…
It appears the full size bottle I got was attached to the outside of the regular box and something happened to it and the post office had to the package it … I think I got everything though … which were great.
24. juli 2024
Birchbox is great for people with allergies
Birchbox is great in trying new things, especially if you have allergies and don't want to spend money on full size items in case you are allergic to them.
29. juli 2024
Love the product options
Love the product options. Every item is special in its own way, whether it be sensitive skin, crulty free, or just plain heaven on your skin, creams, make up, perfumes are all amazing!
1. januar 2024
Customer service is great
Customer service is great. I love that the product sizes are a little bigger. Helps you decide if you really like the product and want to order.
1. juli 2024
Products
The packaging is great wish they offer more products then what they do but other love everything
29. juli 2024
I loved my choices this past month and…
I loved my choices this past month and that I was able to select what I wanted for my box.
28. juli 2024
I received the very type of samples…
I received the very type of samples that I expected. Always on time deliveries; many choices to pick from.
28. juli 2024
I like the products but don't always…
I like the products but don't always recieve my selections.
25. juli 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.