Bathing Solutions Anmeldelser 1 528

TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The whole experience from my first phone call to Mobility+ until the completion of the wet room was first class. The survey of the bathroom prior to the work starting was done in double quick time.... Vis mer

Vurdert til 5 av 5 stjerner

From start to finish I felt supported and informed in the design of the bathroom. All of the work was completed quickly, with the minimum of disruption Andy and Mark explained everything as they wer... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

From the initial appointment for a walk-in shower through to the final fitment the service was excellent. Good customer service and communication. The fitter Adam Roberts was prompt, friendly and le... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

All very professional from start to finish.Eve contacted me daily to make sure that everything was ok. I found her very pleasant and approachable.she explained me through the process of having the b... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsoppussing

Skrevet av virksomheten

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 83 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

First Class installation

Excellent communication, first class installation looks amazing, I have no hesitation in reccomending this company.

17. februar 2026
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Svar fra Bathing Solutions

Hey Thomas,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Vurdert til 5 av 5 stjerner

Great quality and the installation is…

Great quality and the installation is very good and young man who did the job was very good and helpful we just want to say that Chris was very good

25. februar 2026
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Svar fra Bathing Solutions

Greetings Joan,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

Vurdert til 2 av 5 stjerner

The initial phone call was great...

The initial phone call was great...
The sales guy was very pushy - I was glad I was also present. He then sold us things which didn't fit when the surveyor came out.
The surveyor was lovely and the fitters were great - really great with my Aunt.
However at the end there was a small amount of sealant still required and it went back and forth as to who was going to do it.
All the time their back office kept chasing for final payment - again very pushy.
Not sure I'd use them again or recommend them to anybody whose elderly relative is dealing with them directly.

23. januar 2026
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Svar fra Bathing Solutions

Thank you for taking the time to share your feedback.

We are pleased to hear that your initial call was positive and that you found both our surveyor and installation team to be friendly and supportive, particularly in their approach with your Aunt. We will ensure this feedback is passed on to the team.

We are sorry to learn that parts of your experience did not meet expectations, particularly in relation to the sales process and the follow-up regarding final sealant works and payment. This is not the level of service we aim to provide. We take concerns about communication, pressure, and clarity of scope very seriously, especially where vulnerable or elderly customers are involved.

Your comments regarding the sales experience and the handling of outstanding works and payment have been noted and will be reviewed internally to help us improve our processes and avoid similar issues in future.

Thank you again for your feedback, which is important in helping us improve our service.

Kind regards

Vurdert til 4 av 5 stjerner

Everything went well and it looks…

Everything went well and it looks great. Only problem was that when the fitter was granted leave I was not informed until I asked

13. februar 2026
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Svar fra Bathing Solutions

Hey Carolyn,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Warm regards.

Vurdert til 5 av 5 stjerner

Strongly recommend

Efficient, prompt and a wonderful fitter in the excellent Bogdan. Too often having work in the home can be somewhat stressful. This was a total pleasure!

20. februar 2026
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Svar fra Bathing Solutions

Hello frances,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Vurdert til 5 av 5 stjerner

Very professional and hard working

Kalen worked really hard and completed the installation in 6 days instead of 9. I felt involved in any decisions but also able to listen to his suggestions. They turned up around 9am everyday and stayed here until around 5pm apart from the couple of times they went to buy items for my installation. They were professional but friendly.

17. februar 2026
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Svar fra Bathing Solutions

Hey Jennifer,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

With gratitude.

Vurdert til 5 av 5 stjerner

Great job

Great job and Steve Rossi is a first class bathroom fitter.
Not cheap, but I am very pleased with the result.

18. februar 2026
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Svar fra Bathing Solutions

Hello Colin,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Cheers.

Vurdert til 1 av 5 stjerner

AVIOD THIS COMPANY AND ALL COMPANIES…

AVIOD THIS COMPANY AND ALL COMPANIES ASSOCIATED WITH MOBILITY BATHING GROUP.

After Malcom Driver sold us a "wetroom" and stated it would take between 10 - 14 days to complete.

Work started on 22/04/2025, seven weeks passed and on 07/06/2025 after Bathing Solutions claimed the work was complete to a professional standard, they chased us for the remainder of the balance owed.
We refused to pay anymore after paying Bathing Solutions £8750 as a deposit.

We paid for a RICS with Howard Ward. The RICS confirmed with us that the "wetroom" was not fit for purpose, leaving us as a disabled family with no means to wash or use our toilet needs in a safe way.

We also incurred solicitors fees totaling more than £3000.

Having used the cheapest of materials in our property, and ripped us of substantially. I have incurred many injuries to date due to their lack of professionalism, lack of care towards us as a,disabled family.
My wife has been giving me bed baths daily also providing manual evacuations of my bowels.

AVOID THIS COMPANY WITH ALL YOUR MIGHT. AVOID ALL COMPANIES ASSOCIATED WITH BATHING SOLUTIONS AND MOBILITY BATHING GROUP.

I have left a review on Google Maps with pictures of the state of work carried out by Bathing Solutions and the way that they have left us with no means to wash or toilet in a safe or humane way

22. april 2025
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Vurdert til 5 av 5 stjerner

The result fully meets both our…

The result fully meets both our requirements and the expectations created by the sales team. The fitter was fully competent and pleasant to deal with.
Our only quibble was a week's delay in starting the work and some confusion over communication.
D and J Foster

19. januar 2026
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Svar fra Bathing Solutions

Hey Michael,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Vurdert til 5 av 5 stjerner

Very quick install

Very quick install, Adam was extremely professional cleaning up after himself everyday he was here. Very pleased with the outcome. Would definitely recommend to anyone looking to update there bathroom.

3. februar 2026
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Svar fra Bathing Solutions

Hey Joan,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

With gratitude.

Vurdert til 5 av 5 stjerner

Gorgeous new bathroom

Really happy with our new bathroom. It was fitted by Luke Nelson - he worked very hard and got the job done well and quick. He left our home clean and tidied every evening when he finished. He was very polite and made sure we were happy with everything he was doing. Our new bathroom is fit for purpose and looks nice as well. Would recommend the company from what we experienced.

13. februar 2026
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Svar fra Bathing Solutions

Hi Sarah,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

Vurdert til 5 av 5 stjerner

Great service

Great service, Lewis called everyday for any queries if we were happy with the progress and if any questions. Matt was very conscientious, helpful, answered questions, good worker. Would definitely recommend them.

16. februar 2026
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Svar fra Bathing Solutions

Greetings Yvonne,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Warm regards.

Vurdert til 5 av 5 stjerner

My installer ADAM ROBERTS was…excellent

My installer ADAM ROBERTS was excellent way above and beyond your normal workmen. He arrived every day before 9 am working all day without a break never left before 5 pm except on last day when he was finishing it was after 7pm. I am extremely satisfied with my new bathroom and the work carried out by ADAM ROBERTS he deserves a good bonus

12. februar 2026
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Svar fra Bathing Solutions

Hi Mrs,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Warm regards.

Vurdert til 5 av 5 stjerner

We are very pleased with our new…

We are very pleased with our new bathroom.
Our experience from start to finish was excellent.
Sam our fitter worked very hard to complete the bathroom on time. His workmanship was excellent. He was very friendly and kept us informed throughout the fit. A pleasure to have in the house.

30. januar 2026
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Svar fra Bathing Solutions

Hello Patricia,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Best wishes.

Vurdert til 5 av 5 stjerner

Walk in shower installation

Excellent experience working with Bathing Solutions.
Keko, our installer, did an excellent job and worked into the weekend when days were lost securing parts to adapt from the 70 year old steel pipes in my parents house.
His work was clean and efficient and he was a very nice man to work with.
Ron Marsh, the project manager, was available to assist with any issues and we had daily checks from Viki to ensure everything was progressing well.
All in all, very good experience.

9. februar 2026
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Svar fra Bathing Solutions

Hello Rob,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Warm regards.

Vurdert til 5 av 5 stjerner

We are so pleased with our new…

We are so pleased with our new bathroom. From sales to completion we are very impressed. The quality of the fittings are second to none. The plumber( Adam) who did the fitting was very friendly, worked hard and attention to detail was brilliant. He left our home clean and tidy after each day. We have all the.facilities of an accessible bathroom, but it doesn't look like something for the 'elderly'. It's just a beautiful easy to us bathroom. I can't recommend them highly enough. Denise Craven

26. januar 2026
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Svar fra Bathing Solutions

Hi Denise,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Vurdert til 5 av 5 stjerner

Kevin was amazing

Kevin was amazing! Polite,friendly, helpful and efficient. Went over and above to meet our needs.We are thrilled to bits with our new bathroom- will be so helpful for my elderly mother.Everything we needed!

4. februar 2026
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Svar fra Bathing Solutions

Hi Penny,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Vurdert til 5 av 5 stjerner

Bathing solutions recently converted…our bathroom

Bathing solutions recently converted our bathroom to a wet room for my wife's convenience.The fitter Constantin who carried out the work was excellent a hard and very consciences worker. When he arrived he said do not worry I will make a wet room you will be proud of and he kept his word.We are very pleased with finished wet room.

26. januar 2026
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Svar fra Bathing Solutions

Hello Frederick,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

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