Effettuato l'ordine il 16 gennaio, ad oggi, 25, ancora nessuna informazione sul tracking o, addirittura, se il pacco è stato spedito in primo luogo. Aspetterò ancora qualche giorno prima di effettuar... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sklep z jednym z najlepszym wyborem butów jak i rozmiarów. Już któryś raz korzystam z ich usług i nigdy nie przydarzyło mi się nic nieprzyjemnego. Dodatkowo są bardzo "fair" jeśli chodzi o zwroty i... Vis mer
Witam , jestem stałym klientem sklepu jednak ostatnio się na Was zawiodłam , reklamacja R/28/06/ 466026 nie uznana , odwołałam się i czekam na odpowiedź drugi miesiąc , ponadto napisałam e- mail i tak... Vis mer
Selskapet har svart
Jeśli się wachasz czy kupować na tej stronie to naprawdę warto. Ceny są bardzo niskie i na początku myślałem że to fejk ale nie. Buty przyszły i na pewno nie są to fejki poniewaz umiem odróżnić podró... Vis mer
Selskapet har svart
3,3
Middels
3k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
100% FIABLE
Tienda que vende zapatillas y ropa deportiva 100% original, hice el pedido viernes y martes lo tenia en casa (ESPAÑA), super rápido, super comunicativos, le pedí el seguimiento del envio y me lo enviaron inmediatamente, este ha sido mi quinto pedido y en breve vendrá el sexto, saludos y ehnorabuena por la tienda!!!!!
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
Ordine senza informazioni
Effettuato l'ordine il 16 gennaio, ad oggi, 25, ancora nessuna informazione sul tracking o, addirittura, se il pacco è stato spedito in primo luogo. Aspetterò ancora qualche giorno prima di effettuare un reclamo con paypal. Numero dell'ordine è 544555.
Quindi mi ridarete i soldi o posso modificare l'indirizzo, che è già corretto, dell'ordine?
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, our system automatically sends an email at each stage of order processing. Please check your spam folder.
Your order has been sent. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000524971
As we can see in tracking your parcel has been held and will be returned to sender. DHL claim that the delivery address was incorrect.
edit : Your order was placed on Friday, January 16th, after 2:00 PM. Since our warehouse does not process shipments over the weekend, your package was dispatched at the earliest possible opportunity, which was Monday, January 19th.
The estimated delivery time to your country is approximately 4-5 business days from the dispatch date.
Thank you for your patience.
Je ne comprend pas les avis négatifs
Je ne comprend pas les avis négatifs
J'ai reçus mon colis en 5 jours week'end inclus
sweat authentique
merci
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
commande de ballon de basket
Bonjour,
J'ai commandé un ballon de basket. Comme beaucoup de client j'ai la confirmation d'achat mais pas de délais de livraison et aucun visu sur la livraison.
Le numéro de commande est le suivant : 543464B
3. desember 2025
Anmeldelse skrevet uten oppfordring
Great selection
Great selection. Ordered on the 25th November, have not received tracking details yet.
Can you please forward a tracking number for order number: 543236B
Thanks
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
order has been sent, tracking below https://mojdhl.pl/sprawdz?paczki=JJD000030153304000000521625
Lekceważące podejście do klienta
Lekceważące podejście do klienta. Zero jakiego kolorek kontaktu. Zamówiłem buty w zeszłym tygodniu, napisali ze trzeba dopłacić kasę za transport do Niemiec i cisza, telefon milczy, meil również. Jutro bardzo żałuję że cokolwiek u nich zamówiłem. Weźcie się do roboty. Sklepu NIE POLECAM.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Dzień dobry, kontaktowaliśmy się z Panem mailowo - podczas składania zamówienia podał Pan adres znajdujący się w Niemczech, zaś jako kraj wysyłki wybrał Pan Polskę- stąd też system nie naliczył opłaty za transport oraz nie wygenerował prawidłowo zamówienia. Ze względu na zbliżające się święta jesteśmy zasypywani wiadomościami i staramy się jak najszybciej na nie odpowiadać. Nasza infolinia jest aktywna w godzinach 9-14 i nawet jeśli nie uda nam się odebrać, staramy się jak najszybciej oddzwonić co też uczyniliśmy. Wyjaśniliśmy również sytuację i przesłaliśmy link do płatności. Na każdą wiadomość odpowiadaliśmy w ciągu kilku godzin, za wyjątkiem wiadomości z dnia 21/11 która dotarła do nas po godzinach pracy zespołu odpowiedzialnego za obsługę klienta. W weekendy zarówno infolinia jak i obsługa mailowa jest nieczynna. Otrzymaliśmy przelew za transport i przekazaliśmy zamówienie do realizacji o czym poinformowaliśmy mailowo.
J’ai acheté une paire de Jordan…
J’ai acheté une paire de Jordan satisfait de mon achat livraison rapide
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
Prima, feedback van info kan iets beter
Na de bestelling duurde het even voor info en de status. Na 4 werkdagen zelf contact opgenomen en met de 6de werkdag kreeg ik feedback over een aankomende zending! Werkdag 7 kreeg ik een bericht dat het geleverd zou worden en begin die avond stond de bezorger op de stoep! Ging door de afstand wat langer dan gemiddeld duren maar in goede staat met ondanks de matige waarderingen toch wel een betrouwbare service!
Met enige geduld en iets langer dan je gewend bent binnen de EU komt het prima en wel binnen zonder enige makken op de 7 werkdagen verzendtijd na. Toch wel zonde van de waarderingen die lager dan gemiddeld liggen door de communicatie want met een beetje geduld voor het ontvangen van het product is de service verder goed en zou dit bedrijf een veel betere waardering moeten krijgen, zonde!
10. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
Entregado correctamente
Genial, hice el pago sin problemas y me llegó a los 5 días laborales. Estaba un poco preocupado porque no tenía número de seguimiento, pero les mandé un mensaje y me respondieron a los 2 días. Llegaron correctamente, seguramente vuelva a comprar en esta página.
14. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
Still waiting for my order..
Still waiting for my order... According to the website the shipment takes around 2-3 working days, and it's been a week already. I'm fine with the delay, but the fact that they have not sent me any tracking details neither answer my claims doesn't give me a lot of hope.... I would not recomend any purchase there
30. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
We see you have one order in our shop and it wad sent already. We received your payment at 30/12/24 and we shipped your order at 2/01/24. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: 28507382645. As we see DHL got some delays in delivery. We will contact with them and send you an update via e-mail.
Die Schuhe wurden sofort versandt mit…
Die Schuhe wurden sofort versandt mit Sendungsverfolgung. Hat alles super geklappt.
28. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Thank you for the review. We are glad that you are satisfied with your purchases in our store.
534776B Bestellnummer
534776B Bestellnummer
Ich habe eine bestellung getätigt und auch bereits die Überweisung gemacht. Auch den Nachweis von der Überweisung habe ich per email geschickt, leider habe ich aber immernoch keine Sendungsnummer oder sonst was erhalten. Ich bitte um schnellstmögliche Rückmeldung!
Update (29.12): Ich habe eine e-Mail erhalten, dass die Bestellung storniert wurde. Was soll ich darunter verstehen? Wann wird mein Geld zurück überwiesen?
28. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order has been sent. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html Your tracking number is: 28508214640. You placed an order at 17/12/24. We received your payment at 30/12/24. In meantime your order was automatically cancelled by our system because if system didn't see any payment it will cancel order after 7 days. That's why you received e-mail with that information. We can't realize orders based on confirmation of the payment, that's why we sent it after we received your payment.
Fiz a encomenda mas não tenho o…
Fiz a encomenda mas não tenho o tracking da DHL . Falta de comunicação entre a loja e o cliente . Como posso seguir a minha encomenda ? Número 534492k
ATUALIZAÇÃO: já me enviaram o email da DHL e já consigo seguir a encomenda. So falta receber o calçado até aqui podem confiar 👍
ATUALIZAÇÃO: recebi as sapatilhas numa semana . Tudo direitinho e são originais como constava no site. Podem confiar voltaria a comprar 👍
13. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
We are glad that you are satisfied with your purchases in our store.
unable to refund via credit card
We ordered a pair of shoes which we had to return as they did unfortunately not fit. We had to pay for postage of the return package. While the return itself was processed quickly, Basketzone now refuses to refund via the credit card used and instead ask for bank details. This unfortunately does not look very professional.
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
We are very sorry for the inconvenience but as we informed you, during the services works on our website we may have some troubles with payments via card. That's why we asked for your account number.
Scammed me for 160€
Scammed me for 160€, sent wrong used black jordans instead new grey ones
Refuse to provide any footage, video or a simple screenshot that could be cut to only show the box and right shoes packed
They claim it was likely a dpd employe that swaped the shoes like dpd employes just carry used air jordans on them
When they get called out on their scamm then they start taking a week to respond
Stay very far away.
16. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
We tried our best to respond to every client as soon as possible. Our lack of respond was caused by Independence day in Poland (day free of work) and also as we said in our conversations we only work form Monday to Friday. We checked every possibilities and we are sure that we sent you right, brand new product - like we always do. In few messages we proposed to make a complaint to DPD, and offer you help with complaint process but for few weeks you refused to do that. Few days ago you agreed to make a complaint to DPD - we take some steps and we are waiting for respond from DPD and we informed you about.
Fatal la empresa ,una ladrona ,pagué mi…
Fatal la empresa ,una ladrona ,pagué mi pedido desde hace una semana y me contesta que tengo está semana para pagarlo para que me lo envien,y les e enviado foto del ingreso y no me lo envían ,la peor empresa y ladrones
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, You chose bank transfer which is slower payment method. We informed you that we will prepare your order to ship after we receive your payment. We can't realize orders based on confirmation of the payment. We received your payment at 13/11/2024 and sent your order immediately after that (the same day). Also you have made 2 orders in our shop - one which has been already shipped and second order probably made by mistake. The second one was still unpaid, that is why you received payment reminder. We've cancelled your unpaid order but you mistakenly though we cancel your already paid order. On every step we informed you about your order and situation. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: 28901503873. We do our best to send every order within 48 hours from receiving the payment and in this situation we made it. We also recommend to chose payment by Paypal - it's much quicker. Please choose that method next time if you want to receive your order ASAP.
Très jolie paire authentique
Très jolie paire authentique, prix bas, livraison très rapide
11. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you so much for your positive opinion, we do appreciate it! We hope to see you again. 🙂
nie można się dodzwonić do firmy
nie można się dodzwonić do firmy
brak odpowiedzi na meile
czy ktoś mi w tym temacie pomoże
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Dzień dobry,
Uprzejmie informujemy, że nasza infolinia jest dostępna między godziną 9:00 a 14:00. Z tego co widzimy, próbował się Pan z nami skontaktować w dniu wczorajszym po godzinie 16. Jeżeli natomiast chodzi o kontakt mailowy, to na Pana wiadomość wysłaną w dniu 01.10.24. odpowiedzieliśmy kolejnego dnia tj. 02.10.24. o godzinie 10:16. Zaproponowaliśmy ponowną wysyłkę nieodebranej paczki do paczkomatu bądź firmą kurierską DPD lub DHL. Niestety, nie otrzymaliśmy Pana odpowiedzi na wysłaną wiadomość. Cieszymy się natomiast, że skontaktował się Pan z nami ponownie w dniu dzisiejszym, przesyłka zostanie dziś ponownie wysłana, tak jak uzgodniliśmy. 🙂
Pozdrawiamy,
Basketzone.pl
Commande
Bonjour, je vous ai fait une commande avec le numéro de commande 530907 et je vous ai envoyé 2 mails sans réponse....!? Edit : après que j'ai envoyé un mail. J'ai reçu la confirmation de ma commande après 2 jours et le colis est bien arrivé. Donc je modifie mon avis et mets 5 étoiles.
10. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order was sent today. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: 28365704836
We have checked our mailbox. We have received 1 e-mail from you which was sent yesterday. We replied to this e-mail today. We try to respond to all messages as quickly as possible.
Regards,
Basketzone.net
Perfecta
Perfecta. Tiene modelos viejos de la década del 2010 a buen precio la mayoria. El envio no es gratis a España pero a mi me costó 12 euros que no es mucho. El envio tardo 6 días.
2. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you so much for your positive opinion, we do appreciate it! We hope to see you again. 🙂
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