Sklep z jednym z najlepszym wyborem butów jak i rozmiarów. Już któryś raz korzystam z ich usług i nigdy nie przydarzyło mi się nic nieprzyjemnego. Dodatkowo są bardzo "fair" jeśli chodzi o zwroty i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Witam , jestem stałym klientem sklepu jednak ostatnio się na Was zawiodłam , reklamacja R/28/06/ 466026 nie uznana , odwołałam się i czekam na odpowiedź drugi miesiąc , ponadto napisałam e- mail i tak... Vis mer
Selskapet har svart
Fiz a encomenda mas não tenho o tracking da DHL . Falta de comunicação entre a loja e o cliente . Como posso seguir a minha encomenda ? Número 534492k ATUALIZAÇÃO: já me enviaram o email da DHL e já... Vis mer
Selskapet har svart
Jeśli się wachasz czy kupować na tej stronie to naprawdę warto. Ceny są bardzo niskie i na początku myślałem że to fejk ale nie. Buty przyszły i na pewno nie są to fejki poniewaz umiem odróżnić podró... Vis mer
Selskapet har svart
3,4
Middels
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order 5
Order 517542 there was never an ask for the credit card number to pay.
23. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
There was most likely an error on the website or a problem with your internet connection. If you are still interested in ordered product, you can still pay for it because we are waiting for your payment for a week, the goods are reserved for you at this time.
Please find the order confirmation email. At the very bottom of this message there is an eCrad/PayPal icon, click on it, then you will be redirected to the payment.
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
No site não dá para ver onde se…
No site não dá para ver onde se encontra o pedido, quando vai ser entregue, ou sequer se foi mesmo enviado.
O número do pedido é: 517054B
Data do pedido: 15/10/2023
Status: Enviado
Agradeço uma resposta
15. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Order has been sent on 16.10.23. You can follow Your package on website https://tracktrace.dpd.com.pl/EN/findParcel
Your tracking number is: 13459300572203
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
I need information on my purchase like…
ORDER # 517005B Got refunded because the PayPal address didn’t match the one I put on the website, they want me to order it again but make sure the PayPal address is right this time. The pants that I bought is out of stock because coincidentally I bought the last one in stock. I’m wondering if they can put it back in stock again so I can order like they said I should.
12. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
First we asked you to make a new payment for the same order because of the security reasons, but after your e-mail we've cancelled your order and the product reappeared on the website immediately. We see that you have already placed a new order but we have not receive any payment yet.
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
todo perfecto
todo perfecto, mande un correo electronico para preguntar por el numero de seguimiento y en pocas horas me contestaron y me pasaron el enlace con el numero de seguimiento. recomiendo basketzone aqui tiene un cliente que volvera a comprar.
11. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your positive opinion! We hope to see you again. 🙂
Hola me gustaría saber como hago el…
Hola me gustaría saber como hago el seguimiento de pedido a través de DHL ya que si pongo el código de envío que me da Basketzone no me sale disponible y aparece como que no hay ningún pedido con ese número. Me gustaría saber fecha de entrega y por donde va. El supuesto número de envío que tengo es el siguiente. N.º: 516163B
6. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order has been already shipped. You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000436647
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Top Bestellvorgang
Top Bestellvorgang, schnelle Bestätigung.
Leider noch keine Trackingnummer.
Bestellnummer ist 516065
1. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order is packed and ready to be shipped, we are waiting for the collection by the courier. Package will be shipped today.
You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000433015
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
L'ordine 515867 risulta danneggiato e…
L'ordine 515867 risulta danneggiato e mi viene chiesto via mail se voglio uno sconto del 5% o il rimborso, ho risposto di voler essere rimborsato ma non ho più ricevuto risposte, servizio pessimo.
2. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, on Friday's afternoon we informed you via e-mail that during packing we've noticed that shoes you've ordered have damaged BOX. Shoes are completely fine without any damage, only the box must have been damaged during transportation from our supplier. We think it reflects well on us that we inform our customers about a damaged box, even though the shoes are the most important part of the product. We are not working on weekend so our customer service replied you today, just before you wrote negative opinion. Please, check your mailbox. We've canceled your order and refunded your money as you asked. Your opinion seems unfair because we have nothing to reproach ourselves with.
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Besoin d aide, Help me
Bonjour, j’ai besoin d’aide pour le statut de ma commande et je n arrive plus à me connecter à mon compte pouvez vous me donnez le statut de la commande: 515461b s’il vous plaît ? Merci
25. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Order has been sent today. You can follow Your package on website https://tracktrace.dpd.com.pl/EN/findParcel
Your tracking number is: 13459300549032
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Devolución
Realice un pedido, tuve problema con la talla, y me pedían fotos para comprobar que talla pequeño, sigo esperando una solución, dado que me niego a enviar fotos de un menor.
Considero que es muy grave las indicaciones que me están solicitando.
17. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Could you please provide us your order number? Because we are unable to solve the issue without knowing any details about your order. Please, contact us by email: shop@basketzone.net
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Molto soddisfatto
Da migliorare il post vendita, ma le Jordan che ho ordinato comunque sono arrivate quindi tutto ok. Venditori seri e prezzi ottimi
15. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your positive opinion! We hope to see you again. 🙂
Site fiable
J’étais réticent sur ce site au début vue que j’ai reçus de confirmation de commande
Mais la rien a dire .
J’ai commandé un short Jordan essentials que je cherche depuis longtemps et je le trouvais dans ce site.
Site fiable j’ai reçus mon colis 3 jour après ma commande
Allez les yeux ferme
11. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your positive opinion! We hope to see you again. 🙂
No site não dá para ver onde se…
No site não dá para ver onde se encontra o pedido, quando vai ser entregue, ou sequer se foi mesmo enviado.
O número do pedido é: 514721B
Data do pedido: 11/09/2023
Status: Enviado
Agradeço uma resposta
11. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order was shipped.
You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000433015
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
I didnt recieve my tracking number…
I didnt recieve my tracking number uptill now even after paying the money and the site tells me that money is recieved
My order number is 514441B
Please be quick as I have a plane in less than 10 days
6. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
We received your payment yesterday afternoon, your order was shipped today. 🙂
You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000432227
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
salve vorrei sapere come rintracciare…
salve vorrei sapere come rintracciare il mio ordine...
Numero di ordine n.514237B
7. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Your order was shipped on 05.09.23.
You can follow Your package on website https://www.logistics.dhl/pl-en/home/tracking.html
Your tracking number is: JJD000030153304000000431793
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Sendeverfolgung ist nicht möglich!
Sendeverfolgung ist nicht möglich!
Ich habe mir am 27.8 ein paar Schuhe bei euch bestellt, auf der Webseite stand 5-6 Tage und ich frage mich langsam ob die Schuhe überhaupt noch ankommen?
Meine Bestellnummer lautet: 513671B
27. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
On 01.09.2023 we've contacted with you regarding issue with ordered pair of shoes (they are in replacement box). We've sent you e-mail to the address which you used during placing order. Unfortunately, we have not received response. Please, check you mailbox and give us a reply.
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Reklamacja
Witam , jestem stałym klientem sklepu jednak ostatnio się na Was zawiodłam , reklamacja R/28/06/ 466026 nie uznana , odwołałam się i czekam na odpowiedź drugi miesiąc , ponadto napisałam e- mail i także bez odpowiedzi , ponadto rzekomy rzeczoznawca pisze że buty były prane , opinia wyssana z palca, nie prawdziwa , jestem ciekawa czy buty były fizycznie oglądane. Czy nie ma jakiś terminów dot. odpowiedzi na reklamacje . Szkoda .....
28. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Dzień dobry, obuwie zostało przekazane do oceny przez zewnętrznego rzeczoznawcę o odpowiednich uprawnieniach. Rzeczoznawca wydaje opinię w oparciu o swoją wiedzę technologiczną, wykształcenie oraz wieloletnie doświadczenie zawodowe i jako sprzedawca przypuszczamy, że na tej podstawie rzeczoznawca wie, że powstałe uszkodzenie obuwie jest pozaprodukcyjne. Jeżeli zaś chodzi o termin rozpatrywania odwołania, niestety nie jest on uregulowany przepisami. Skontaktujemy się jednka z naszym działem reklamacyjnym, aby przyspieszyć ten proces.
Site sérieux
Commande: 511543B
Site sérieux
Je me permet de poster un commentaire concernant ma commande.
Pour ma part, après avoir passer ma commande sur le site :
1. J'ai reçu un mail me demandant de confirmer mon paiement. (la plupart des gens pensent que ce mail est une facture, hors il ne s'agit que d'un mail résumé de la commande avec le montant de la facturation, il faut ensuite procéder au paiement. Je pense que c'est ce qui prête à confusion et que c'est la raison pour laquelle certains disent avoir payé sans recevoir de confirmation de la commande).
2. J'ai reçu mon colis 10 jours plus tard. Celui-ci était très bien emballé. La boite et les chaussures étaient conformes et en parfait état (ce qui est loin d'être toujours la cas notamment sur les sites de retail mondialement connus).
3. J'avais commandé 3 paires dans la même commande mais malheureusement la taille ne convenait pas.
4. Après avoir contacté le support client pour effectuer un retour. Ce dernier ma gentiment et rapidement répondu de leur retourner la commande en me fournissant l'adresse de retour. (le retour est au frais de l'acheteur)
5. J'ai été remboursé env 15 jours après reception de mon colis retour par Basketzone et j'ai reçu un mail me demandant de confirmer la reception du remboursement.
Pour résumer : mon expérience de commande sur Basketzone - malgré un retour qui n'est pas de leur fait - s'est très bien passé. J'ai eu un service client à l'écoute, rapide et efficace.
Je trouve dommage qu'une mauvaise compréhension du process d'achat (qui je l'avoue n'est pas très intuitif) amène certaines personnes à mettre une note désastreuse à cet site que j'estime très sérieux.
J'espère que mon commentaire aidera les consommateurs et permettra de réajuster quelque peu la note générale concernant Basketzone.
25. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your positive opinion! We hope to see you again. 🙂
Scarpe da basket uomo
Mio figlio ha trovato scarpe da basket. Dopo l'ordine abbiamo pagato e ricevuto il pacco puntualmente dopo una settimana. Mi era stato spedito il tracking code e ha funzionato tutto benissimo
11. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your opinion! 🙂
Gostaria de saber algo sobre o meu…
Gostaria de saber algo sobre o meu pedido:
512877B.
Já fiz o pagamento e gostaria de saber o prazo para entrega. Obrigado.
17. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello,
Order has been sent today. You can follow Your package on website https://tracktrace.dpd.com.pl/EN/findParcel
Your tracking number is: 13459300515294
Regards,
Basketzone.net
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 9 a.m. - 2 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Můžu doporučit.
U Basketzone jsem objednávala již podruhé. Vždy zde najdu zboží, které u nás v ČR nekoupím. Vždy jsem spokojena s délkou dodání i dodaným zbožím. Určitě můžu doporučit a pro příští objednávku vím, kde nakoupím. S pozdravem Aneta.
18. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, thank you for your opinion! 🙂
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.