AutoRentals.com Anmeldelser 

I always used Autorentals.com for my rentals worldwide. My bad experiences are usually with the car companies and have nothing to do with Autorentals.com. In a recent Tampa Florida rental, Autorentals.com diligently followed up on a horrible experience I had with Routes Car Rental and One Switch Car Rental. I did not request the assistance or intervention of Autorentals.com, but simply responded truthfully to the survey they sent after my rental. I appreciate their interest in a satisfied customer.

Shame I can’t give 0 stars!!

Waited over 40 minutes for the shuttle to turn up at Orlando airport to take us to the hire place. Driver than drove like a lunatic! (We had small children on board including a 5 month baby). When we then arrived at reception we had to wait nearly 1 hour to get spoken to! Our car hire price was approx $450 we was told on receipt of booking. When we then spoke to the rude receptionist she informed us we needed to pay either standard insurance of the upgraded one. Standard was an extra $800 and upgraded was $1200 which then brought our car hire up to $1650. Ended up walking out and got a taxi to the hotel! Not ideal when we had trips booked whilst on holiday which we then couldn’t go on and lost our money. Not happy in the slightest

This company is a fraud if you read this before trying to book a car, just don’t do it. There are no cars I don’t know what game they are playing at. We were lucky the Airbnb my partner stayed at had a car for him. He drive to the airport that day saying they had no idea about the booking they use the name of car rental company’s to trick you. For me it was hertz. Their site should be shut down.

This site is not serious
I booked a car in Miami airport and they confirmed giving me a company name that does not exist Champ rent a car, no answer on the phone number they gave me. I had to take a cab to address that was on confirmation email to have a desk agent tell me they didn’t know Champ. Total after 2 hours of emailing (no way to contact autorentals by phone), they finally said that my reservation was cancelled because I didn’t show up!!! Result they ruined my December vacation 🥵 so far they haven’t refunded my downpayment
They are not serious, so I will definitely avoid them

Never had worst service before!
We couldnt be at 9 am due to an overbooked flight and the manager of Next Green (one switch) didn't give me the auto i booked for 3 days. I called an agent of autorental and he said he coulant help me. Froud froud that's what you do!

You left me with son in a country not mine!
Shame!

Fully positive experience, no bad surprises, competitive price. Only one requirement to fully benefit from Autorental: speak English.
Excellente expérience, aucune "mauvaise surprise", le prix est compétitif. Attention, pour profiter pleinement des services Autorental, il est nécessaire de parler anglais.

Mara and her colleague, Michele at the HERTZ rental desk in Reggio Calabria were really good and helpful with our booking on both pick up and return, even taking us to the airport after returning the car.
Thank you.

I have been a little disappointed when I been told that car rental be impossible without an additional insurance. Initially I booked car with no needing any insurance as I always do. Do I miss any T&C?

Mr. Jonathan House at Enterprise Faiburn Ga made returning my renter very smooth. He explained everything so it was easy understood. He has excellent customer service skills for a young man. He's a person that every business would love to have.

I was able to collect my car without any problems. The only additional charge was a tax for about $40.00.

Comprehensive handover of vehicle including some handy tips, vehicle was in excellent condition and performed perfectly and final hand back process was extremely quick and seamless.

"Staff was awesome, upon arriving in Sydney I went to Europe Car, then found out I needed to be at Gold Car. One of the managers on site personally took me to the next location and upgraded me to a brand new vehicle. On returning the car, I did not want to be late and turned up at my drop off time, the attendant asked me if I filled the car, I said no, as I did not want to be late. The attendant said, BP is 5 minutes away, why don't you go fill up, and we will get you right down to the shuttle. Great service, this company cares about it's customers. Excellent Service, I will definitely use them when in Sydney. Lynn B. Spence (Melbourne)"

If you are wanting to make a change to your reservation once you have the car this company isn’t for you. Due to a cancelled flight I wanted to extend my rental by 3 hours but AutoRentals say it’s not part of their policy and the rental company where I got the car say I can only do it through AutoRentals so that leaves me nowhere. I’d also already paid for the 24hrs included in the change but was willing to pay again for the extension but still nobody could help me.

The pricing they display on their site did not include any insurance and only found out when we picked the car up. The cost of the insurance almost doubled an expensive car rental. When we complained that there was a link in the confirmation to the additional conditions at the bottom of that page was a small mention of additional charges that you had to buy in order to rent the car. An expensive lesson.

Booked through autorentals for a car hire with Hertz in Tahiti. When we went to collect car hire at airport, the desk agent advised that we had been booked on a rental that charged a fee per kilometre we travelled in the car (over NZ$1 per km!). Thus, we had to switch to an agreement that had kilometres included, which over doubled our original price that was agreed with autorentals. Prior to this, we had triple checked all terms and conditions on the autorental agreement and nothing mentioned this additional fee. Would not book again.

Initial booking online was straightforward. However, I realized a week before that I had not been offered insurance for my european hire, but had for my England hire. I had to take up insurance when I arrived to collect my car which cost me significantly more.
I ordered a Renault Captur as I wanted a small car for the small Italian towns we were going to, instead, I got a Ford Focus estate, a longer car, wider car than I was wanting, heavier too, yet it came with a piddly 1.0L engine and wheezed its way up italian hills. Was not a pleasant experience.
I needed to call autorentals due to an error on collection, the phone numbers on my hire voucher were disconnected.
In the end what should have cost me $2300 approx, cost me $3500.
Do not use autorentals.com, they will disapoint and cost you dearly.

Scam web site!

They charged me the initial payment and never transferred the money over to the rental provider so I end up paying more than the original quote!

Never use this web site again!

Booked a hire car in Dublin Ireland through autorentals.com, they used herzt ireland. Autorentals booked the car hire without basic insurance so i had to pay 107 euro for 4 days, what a scam to keep their prices down. AVOID AVOID AVOID

Everyone was helpful and very friendly. I would definitely use your services again!!!