Autoassistgroup Anmeldelser 425

Lewis rang my father (Abdul Said) this morning and came on time whilst doing the job very well.

He checked the car and diagnosed the problem immediately and cleaned the DPF so that the car was back to normal.

I highly recommend to use this company

Craig the mechanic was very helpful. He explained in detail the problem l was having with my Jaguar F Pace.
He told me I don’t need a Premium DPF clean service instead a Trade Clean was sufficient saving me £80

Very impressed with Craig.
Very professional & polite.
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Highy recommended rather than going to main dealership.

I had a yellow triangle warning for the DPF that turned red within 20 minutes and sent my car into limp mode. After finding Auto Assist Group online, I managed to book an appointment within just two working days.

I opted for their premium clean (priced at £429) plus an oil and filter change. Customer service was polite, friendly and really helpful from the start. The technician, Declan, came out to my property and was brilliant — he clearly explained what had happened, what he was doing to fix it, and even shared some useful tips on how to look after my car going forward.
Overall, the service I received was smooth, professional and reassuring — excellent value for what I got. I’d definitely recommend Auto Assist Group to anyone needing reliable mobile diagnostics or DPF help.

The technian arrived at the time he'd agreed.
Examined the car, located the problem.
After he finished he explained what fault entailed and advised me to take it to a diesel specialist to replace the faulty part as it's still under warranty.
The car is running ok now.

Very happy with the service, Adam is really good, an asset for the company. Highly recommended

Craig was polite, great at his job done the job in continuous rain been driving car last four days no problems 😁 I would recommend this company to anyone mark's out of 10 I give them 10, keep up the good work 👍, Paul

On time, great service, very informative.

Just had dpf premium clean. Craig’s done exactly what was supposed to very informative with other bits needing attention and a proper bloke

Very easy to book paid initial deposit and came out 3 days later at our own convenience, was very thorough and very competent at the work completed!

Had dps specialist out for my car was very good new what he was doing very polite would reckon ment

I had my car DPF cleaned today. Great service and Craig was very professional and helpful. Will recommend your services to my contacts.

Booking availability was fairly fast, and the communication from the company was very good. Adam, the DPF guy was very knowledgeable, very helpful and knew exactly what to do to get the job done quickly. 2nd time I’ve used this company (and Adam), and both times the DPF issues have been resolved. The service isn’t cheap, but it’s cheaper than a new DPF and easier and faster than doing it yourself.

Declan, the engineer who came out to clean my DPF kept me totally in the loop, explaining everything he was doing and how some of the fault codes generated and viewed on his diagnostic tablet were only there because of an issue with my coolant pump causing the DPF fault. Declan showed me all the readings indicated on his diagnostic tablet before the clean and told me what they should be after the cleaning. Once the clean was complete the readings were all at the level he said. He was courteous and well mannered throughout.

Simple to use an so far cured the dpf full, Craig was very polite a professional would've been 5* but they messed my online booking up but got me in the next day. Pleased so far an fingers crossed , my fault gotcha new job a mile from home 3 months ago an hadn't taken the car on a run for 3 weeks now it will go once a week defo

Got a quote and call out to where I was within a day and sorted out DPF very quick straight forward by Craig cheers bro 👌

My car needed a DPF clean. The technician who attended the car was Ross. He was very thorough and kept me informed of the process involved.
The work was completed in good time with a successful outcome.
Dave Tull

Had my car booked in for full dpf clean as well as a full service. Called then to ask if they could do a full rather than interim service. The man was very helpful and emailed me over the quote to do it all as it’s not shown on their website. It was originally booked for a Saturday. They called me on the Friday to apologise profusely because the man was really unwell with a cold/flu that has been going around the past couple of weeks. He asked if I could possibly do the Monday instead, or if not would I be willing to do Sunday as they had another man happy to work the Sunday so everyone booked in the Saturday would get the work done. Craig showed up on the Sunday afternoon and was fabulous. He explained the process for me, told me about any fault codes and cracked on with the job in had while I made him a much deserved cuppa!
Car was completed in a couple of hours, I’m yet to drive it but am expecting a little smoke when it starts and warms but hopefully that’ll be it. Will do an update if any issues but I don’t anticipate any. Thanks Craig for sacrificing your Sunday afternoon to do my car, hugely appreciate it.

Craig was reassuring and professional gave great advice and most importantly fixed the problem will definitely be using them again
Many Thanks