Autoassistgroup Anmeldelser 425

Booking was very easy. Lewis looked over and very quickly identified what needed to be done and recommended ways to avoid problems in the future. Very very happy with service and saved me so much time and money! Thank you!!

Lewis from DPF specialist carried out a premium DPF clean on my vehicle today. Lewis was excellent explained to me process and gave advice on future processes to ensure no issues reoccur. Would highly recommend!

Ensure your vehicle has no faults that could prevent Autoassists DPF cleaner specialists not to perform the clean you've paid £179 deposit towards.
And if you're not a mechanic, good luck ensuring that because you won't be advised on even basic faults to look out for.
This is an absolute con and very poor way to do business and gain clients trust.
I had no idea I had an injector seal leak that would prevent the clean. I wasn't offered any solutions and heard nothing back from the company. The mechanic was with me for 15minutes, told me he couldn't perform the clean, seem to thrive on telling me I'd lost my deposit and left. No report provided and no further contact. In thus day and age, disgraceful service.

absolutely amazing service at short notice too! drove nearly 2 and a half hours away to help us. would recommend to anyone having problems with their dpf!

Really amazing service, good experience for the first time, even get one obd reader on the end, glad I used this company to clean my dpf and even advice my self about the car.

Adam from DPF SPECIALIST come to sort out my car today . Arrived on time , explained everything he was doing as he was doing it. Did a temporary repair on a part which was not part of his job remit. Gave loads of advice to help prevent the same problem occurring again . Car now runs like new. Would recommend to anyone .

What a great experience! Lewis made it to us through snow and ice covered roads. Lewis ran the diagnostics, reset the ECU errors re Adblue and DPF, and our motorhome was restored. The DPF had regenerated, but the faults were still displayed (in error!). Thank you Lewis for an absolutely first class, honest service. I have no hesitation in recommending Autoassit, especially if the attending engineer is as knowledgeable and helpful as Lewis.

Had a DPF regeneration service from Lewis

Top service and gave advice on what to do to prevent it happening further down the line

5*

Are Dpf light came on boxing day saying take to dealership we were due to go on holiday on the 30th.So i contacted DPF specialist who booked me in for the 29th the gentlemen came at the dedicated time slot cleared the blockage and did oil change and filter to .Absulotly first class service was done in less then an hour and are car was back on the road top job would recommend to anyone thankyou DPF and the technition who visited us that day kind regards Ben.

Outstanding service from start to finish.

The DPF specialist runs a tight, professional operation. Clear communication. Fair pricing. No wasted time.

Lewis deserves special praise. He diagnosed the issue fast. He explained the problem in plain terms. He fixed it properly. The car drove perfectly straight after.

You trust people like this with your vehicle. Skilled. Honest. Efficient.

I would return without hesitation. I would recommend them to anyone dealing with DPF problems.

Just had a visit from Declan and would rate his service (and AutoAssist as a result) as excellent. Technician went over and above and was very friendly and personable.

Thorough inspection, dpf clean and oil change. Fingers crossed for some trouble-free motoring now.

Brilliant service, very professional and such a nice guy. Fixed the problem and got the car back on the road. Would recommend! Gutted I can’t remember the guys name as he was so professional and polite and did a great job. He came all the way from South Wales to Bristol, was on time and did an amazing job. Thank you.

Great service from the initial phone call for help and then great service from Lewis who carried out the job, with care, efficiently and updated me on the job detail
Lewis is great ambassador for the business, it can’t be easy travel some distances and then working on vehicles in all weathers….. top job thank you

This companies behaviour is appalling. If I could give no stars, I would.
In good faith I contacted them at 9am on the 24th November for a mechanic to come out the following day, the 25th. Cost £179 paid upfront.
Nothing was said on the phone at the time, regarding the company’s cancellation policy.
Typically the issue resolved itself and less than 6 ours later I rang them back to cancel the appointment.
At this point I was told not happening as I needed to give 48 hours notice to cancel!
Clearly I could not travel back in time to a point before I even knew that I needed to make a booking, to be able to meet the requirements of their cancellation policy.
The attitude of these cowboys is very poor, stay well away.
Yours,
Truly disgusted.

Craig came out to clean and check my DPF, was friendly and very informative, was great talking to him and he did a fantastic job sorting the car, couldn't have asked for better

Excellent service from the fitter. Arrived on time diagnostic test showed dpf sensor fault he went and got part and did a dpf clean and left me additive to put in diesel tank when it was down to 1/4 tank. All sorted now. Would highly recommend

Craig was very helpful with explaining the problems on my landrover discovery. He was patient when explaining and went into detail. very helpful and informative I would recommend.

Punctual, efficient & friendly. Fixed the problem swiftly, and also diagnosed another one.

Excellent service the engineer gave a thorough explanation from his diagnostic check after carrying out the DPF clean.

Craig at Auto Assist came out on time, very quickly after the issue was highlighted and he found the issue we had and fixed it. I bombarded him with questions which he happily answered! He said to call him if I have any further questions or concerns. Very happy.