There was slight delay in order but support team were very quick to respond and clarify situation and available on WhatsApp to resolve. Great customer service. And the item was perfect. Recommend
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The products are high quality and stylish, exactly as we hoped. Delivery took a little longer since they are made in Turkey, which we fully understand. Everything arrived complete, undamaged, and perf... Vis mer
Selskapet har svart
The customer service is fantastic. I made enquiries as to the delivery of my new rug. The response time was first class with a follow up message making sure I was happy . The rug is beautiful and good... Vis mer
Selskapet har svart
The chairs are beautiful and very good quality. Only giving 4 stars rather than 5 as the communication wasn't very good. I had to chase for an update on the delivery a few times and ended up taking ju... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Kontaktopplysninger
13-15 Grand Parade, N4 1LA, London, Storbritannia
- 020 8348 8861
- hello@atmacha.com
- atmacha.com
4,6
Enestående
171 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service and so in love with…
Excellent service and so in love with my tv unit and my Chelsea sofa. My living room looks beautiful now. I highly recommend Atmacha furnitures to everyone. Staff were very friendly and helpful. Thank you so much Atmacha team.
30. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thank you so much, Simone Ali! We're so happy to hear you’re loving your TV unit and Chelsea sofa — your living room must look amazing! Thanks for the lovely words and recommendation 😊
Elena
Atmacha Team
Great service
Great service , arrived in 2 days, my dinning table has fitted very well in the living room.
Thank you and will using you again .
15. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thanks so much, Shahid Ahmed! We're glad the dining table was a perfect fit and arrived quickly. Looking forward to helping you again soon! 😊
Elena
Atmacha Team
Best sofabed so far
I order a sofabed which is delivered without issues and sofabed is very good, sturdy and nice. Company is very nice and easy to deal with and trust worthy
9. februar 2024
Svar fra Atmacha Home and Living
Thank you so much, Pradeep! We’re really happy you’re pleased with the sofabed and had a smooth experience with us. It means a lot to be called trustworthy! 😊
Elena
Atmacha Team
Good customer service, but still awaiting delivery
Ordering was straight forward.i expected to wait 8-12 weeks for delivery. Ordered 30/11/23 still awaiting delivery. Customer services have contacted me 3 times to keep me updated.
I cannot comment on item as yet, hence 3 stars.
30. november 2023
Review for what?
What have you done for which you are asking for review? My chairs were ordered over 14 weeks ago . You haven’t arranged delivery and you are asking for feedback about your performance . First time I have seen a company asking for review without delivering the order!
26. november 2023
Delivery was on time
Delivery was on time, good services and nice my purchase I love them.Thanks🙏🏻
10. november 2023
Svar fra Atmacha Home and Living
Thank you so much, Roya! We're really glad you love your purchase and had a smooth delivery experience 🙏🏻
Elena
Atmacha Team
Everything about Atmacha was great!!
Great service, great product and great after care. Highly recommended for all your furniture needs if you want the woww factor.
17. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thank you so much! We’re so happy you had a great experience from start to finish. Love that we could bring the wow factor! 😊
Elena
Atmacha Team
Great product, delievery was a mess
The chair is great, good quality. But delievery was a mess. They called the day before and said they would be coming the next day, with an all day slot and I couldn't choose another day, it was the only day available. It was very late notice. They didn't turn up the next day. I contacted them and they said it would arrive on Tuesday, and it turned up on Monday. One good point of delievery was they took all the packaging with them which was a great help.
19. september 2023
Svar fra Atmacha Home and Living
Thank you for your feedback! We're really glad you’re happy with the chair and appreciated the packaging removal. We're sorry about the delivery confusion and will work on improving that part of the experience. Thanks again for your patience!
Elena
Atmacha Team
The living room is great
The living room is great, and they managed to deliver it on the exact date I wanted.
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thanks so much! We’re so happy your living room looks great and the delivery worked out just as planned 😊
Elena
Atmacha Team
New Chelsea TV Unit
Yesterday I received the New Chelsea tv unit from Atmacha and it is simply stunning. It took me a while online to find exactly what I was looking for and Atmacha was literally (and thankfully) my one find of the item I was after. It is beautifully made and of high quality. Communication was just fantastic throughout and appreciated, and the delivery team were fabulous - a full day to make my delivery location, setting up the unit and taking away packaging. Thank you
16. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thank you so much! We’re thrilled you found exactly what you were looking for and that the Chelsea TV unit lived up to your expectations. So glad you had a great experience from start to finish – we’ll pass your kind words on to the team! 😊
Elena
Atmacha Team
Would highly recommend
Would highly recommend
I ordered 4 dining chairs the service was great
Slight delay due to transportation and one arrived damaged
The guys were great ordered another which arrived perfect
8. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thank you so much, Lynne! We're glad you’re happy with the chairs and really appreciate your patience with the delay. So pleased we could get everything sorted for you! 😊
Elena
Atmacha Team
Absolutely beautiful products and…
Absolutely beautiful products and exceptional quality. Lead time is 12 weeks which is standard for any delivery of this kind and I would have waited longer. Delivery guys set up and removed all packaging . I would not hesitate to recommend this company and will be buying again soon. Thanks 🙏
11. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thank you so much, Kristeen! We’re so happy you loved the products and had a smooth delivery experience. Your kind words and support mean a lot – we can’t wait to have you shop with us again! 🙏
Elena
Atmacha Team
Amazing service from start to finish!
Amazing service from start to finish! World class experience, they made sure I got exactly what i wanted. Great communication through out, went above and beyond and the delivery is another experience, delivered timely and assembled with great care. HIGHLY RECOMMEND 100%
14. april 2023
Svar fra Atmacha Home and Living
Thank you so much, Valentine! We're over the moon to hear you had such a great experience from start to finish. It truly means a lot – and we’re so happy everything was just right! 😊
Elena
Atmacha Team
Cushions
The ordering was easy the online photos were ok could do with more clear description
Delivery was very expensive!
Delighted with the products
26. mars 2023
Svar fra Atmacha Home and Living
Thank you for your feedback, Hasmita! We're so glad you’re happy with the products. Just to clarify, our system shows that no delivery fee was charged for your order. We provide free delivery and assembly on all furniture items. For smaller items like cushions, there’s a flat £9.99 delivery fee across the UK. We also appreciate your suggestion on improving product descriptions — thank you! 😊
Elena
Atmacha Team
I brought sofas and coffee
I brought sofas and coffee
tables beginning of February and up to now i have not received my furniture .17 weeks down the road yet l have un occasion l don't know what to do.
7. mars 2023
Svar fra Atmacha Home and Living
We're so sorry for the delay and for just now seeing your review. We truly understand how frustrating the wait must have been. We're glad to see that you've since received your items and even returned to shop with us again — it means a lot and we really appreciate your trust. Thank you for your patience!
Elena
Atmacha Team
I ordered coffee table in white and…
I ordered coffee table in white and chrome legs, I waited for a very long time for them to deliver and they delivered wrong colour Black and chrome, I wasn't home at the time of delivery and they assembled the table and left.i called them to tell them if they can check my order and see what they delivered. I requested for a refund as I didn't want to wait for another three months, I was told that they can only refund once theyve collected the table, and they took long to find a courier to collect. I ordered dining chairs in January till today they're still in manufacturing they said. Never again. I feel like cancelling the order but I have already waited for a very long time, am just hoping that they won't be any problems with the chairs too. Poor communication., they will never update you about your order, everytime I have to message them. Never again.
6. mars 2023
I highly recommend this seller
I highly recommend this seller! Great customer service. I have bought my bedroom and living room furniture here and I can only say that the furniture is unique and does not disappoint at all. A happy buyer 😀
17. februar 2023
Svar fra Atmacha Home and Living
Thank you so much! We’re so happy to hear you love your bedroom and living room furniture. It means a lot to know you’re a happy buyer – your support truly means the world! 😀
Elena
Atmacha Team
I just got my automatic takumi bed in…
I just got my automatic takumi bed in dark grey, wow it looks amazing worth waiting... It looks sooo goood :) Can't describe, just amazing !!!
19. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Atmacha Home and Living
Thanks so much, K Asmo! So happy you’re pleased with everything – hope to see you again soon! 😍
Elena
Atmacha Team
6 dinning rooms chairs
6 dinning rooms chairs, all with defects.
Worn chrome legs that look like they’ll start to rust.
Stitching all coming away of the fabric front and back of the chairs.
16. desember 2022
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