From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Vis mer
Selskapet har svart
Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Vis mer
Selskapet har svart
Great selection of tiles for our porch. Dispatched promptly snd arrived in excellent condition. We’re very pleased with the tiles and grout which we bought from Artisan Tile Company.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Kontaktopplysninger
Doncaster, Storbritannia
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,8
Enestående
400 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service, from initial contact with the company to discuss my order to delivery. The member of staff I spoke with was professional, efficient, friendly and most helpful. The order only took 3 working days to arrive and I am very pleased with the quality and design of the tiles. I highly recommend the Artisan Tile Company.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lynn,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you from the initial enquiry through to delivery, and that everything was handled in a professional and efficient way.
It’s great to know your order arrived promptly and that you’re happy with the quality and design of the tiles. We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Lovely quality tiles and great customer service
Great customer service - the sample tiles were carefully wrapped and promptly despatched. When we had chosen our tiles (Fizaan jade 20cm tiles) they also arrived promptly and carefully wrapped. We are delighted with the tiles and they look great on our kitchen wall
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Gill,
Thank you for your review. We’re pleased to hear the samples arrived promptly and helped you choose the right tiles, and that your full order was also delivered quickly and securely packaged.
It’s great to know you’re happy with the Fizaan Jade tiles and how they look on your kitchen wall.
Many thanks,
Artisan Tile Company
Placing my order
Called for help with my order & the process was done for me. I was advised well on the questions I asked & if I needed anything to follow up.
The parcel arrived as was said & the packing was excellent.
4 tiles were broken on receiving the delivery, so I called to ask what to do. I was advised very clearly & taken through the process on the phone, while I filled in the online form.
The replacements were with me the next day.
Very good service all round. I would very much recommend this company.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you with your order and guide you through everything clearly, both at the point of purchase and when resolving the issue with the damaged tiles.
It’s great to know your delivery arrived as expected and that the replacements were with you promptly. We always aim to make the process as straightforward as possible, so it’s good to hear that reflected in your experience.
We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Fabulous tiles and delivery service
Fabulous tiles and delivery service. Very happy and tiles look amazing thank you
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jaki,
Thank you for your review. We’re pleased to hear you’re happy with both the tiles and the delivery service, and that they look great in your space.
Many thanks,
Artisan Tile Company
Great tiles
We ordered a sample tile ( which we eventually changed the style of slightly) some time ago to take to the cottage we are renovating, to check it looked ok. Some time later we ordered our tiles ( we kindly got a discount code- thank you), the website directs you to other things you may need and calculates how many tiles to order. The tiles arrived on the correct day on a pallet. As directed I checked every single tile. There were two tiles that were faulty and the company are going to replace these. We haven't put them on the wall yet as we are waiting for the kitchen to be fitted.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Zena,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the sample helped you choose the right style and that the ordering process felt straightforward, including the additional recommendations on the website.
It’s great to know your delivery arrived as expected, and that the replacement tiles are being arranged for the few that were faulty. We always aim to resolve these situations quickly and fairly.
We hope the installation goes smoothly once your kitchen is fitted and that you’re happy with the finished result.
Many thanks,
Artisan Tile Company
Excellent products and excellent…
Excellent products and excellent service. Just what you want in a company and for a home project.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Mrs Smith,
Thank you for your review. We’re pleased to hear you were happy with both the products and the service, and that everything met your expectations for your project.
Many thanks,
Artisan Tile Company
Beautiful tiles
Beautiful tiles. Very easy to order and prompt delivery with phone contact to make sure all was well. I will post a picture when the floor has been laid.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Julia,
Thank you for your review. We’re pleased to hear the ordering process was straightforward and that delivery went smoothly, including the follow-up call. It’s great to know you’re happy with the tiles.
We’d love to see a photo once the floor has been laid.
Many thanks,
Artisan Tile Company
Excellent first order with Artisan Tiles Co
This was our first order with Artisan Tile Company, during the ordering process I was having difficulty, I called the company direct, the lady I spoke to not only helped but assisted with placing the order, absolutely amazing, following this delivery was very prompt, tiles were very well packed and in perfect condition, so all in all great customer service and very good quality product.
Thank you. Regards Rob..
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Robert,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you during the ordering process and make everything straightforward. It’s also great to know your delivery arrived promptly, well packaged, and in perfect condition.
We really appreciate your feedback and are glad your first experience with us has been a positive one.
Many thanks,
Artisan Tile Company
Gorgeous tiles and reasonably priced
Gorgeous tiles and reasonably priced. Really helpful
Website too
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lucy,
Thank you for your review. We’re pleased to hear you’re happy with the tiles and that you found the website helpful.
Many thanks,
Artisan Tile Company
Great service
Great service, quick delivery, and tiles were packaged extremely well, thank you
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear you were happy with the service and quick delivery, and that the tiles arrived securely packaged.
Many thanks,
Artisan Tile Company
Lovely tiles just what I as expecting
Lovely tiles just what I as expecting. Great experience from start to finish. Ordered a sample on line and then ordered the tiles required via telephone all went seamlessly
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear the sample helped you feel confident in your choice and that the ordering process went smoothly from start to finish. It’s also great to know everything worked seamlessly.
Many thanks,
Artisan Tile Company
Lovely different tiles!!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lisa,
Thank you for your review. We’re pleased to hear you’re happy with the tiles and that you found something a little different for your project.
Many thanks,
Artisan Tile Company
Have bought tiles many times in the…
Have bought tiles many times in the past. This is the first time I've ever had not one broken tile!
Amazed!
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi James,
Thank you for your review. We’re really pleased to hear this delivery arrived with everything intact — that’s always what we aim for.
We appreciate you taking the time to share your feedback.
Many thanks,
Artisan Tile Company
Absolutely beautiful tiles, expensive delivery
We have ordered the Cabana Patchwork tiles for our kitchen project in May.
They are absolutely stunning! Amazing tiles, I can't wait to see on our kitchen wall. It arrived in perfect condition.
The only downside of my order was that on top of the quiet expensive tiles the delivery cost was pretty high. So I hope I ordered enough, because I definitely do not want to pay again for the delivery, especially that we spent a couple of hundreds for the tiles.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your review. We’re so pleased to hear you’re happy with the tiles and that they arrived safely — they really do make a beautiful feature once installed.
We appreciate your feedback regarding the delivery cost. Tile deliveries are priced based on the weight and the need for reinforced packaging to transport heavy, fragile goods safely. These charges reflect courier rates and are passed on directly without any additional margin.
We hope the tiles look fantastic once your kitchen project is complete and really appreciate you choosing Artisan Tile Company.
Many thanks,
Artisan Tile Company
Superb customer service
Superb customer service. Highly recommended. Best for any tiling project
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi John,
Thank you for your kind review. We’re pleased to hear you were happy with the customer service and appreciate your recommendation.
Many thanks,
Artisan Tile Company
Svar fra Artisan Tile Company
Hi Kate,
Thank you for your review. We’re pleased to hear your order arrived on time and in perfect condition.
Many thanks,
Artisan Tile Company
Amazing quality tiles
Amazing quality tiles and no tiles damaged on delivery really really pleased with this company and tiles.
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Anya,
Thank you for your review. We’re pleased to hear you’re happy with the quality of the tiles and that everything arrived safely without any damage.
Many thanks,
Artisan Tile Company
Delivered on time and what wxpected
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear your order arrived on time and that the tiles were exactly as expected.
Many thanks,
Artisan Tile Company
On line tiles from Artisan
Ordering process was easy on line after obtaining a sample tile. I got a phone call from customer services shortly after ordering to check I was happy and hadn’t forgotten anything which was a nice touch.
Got a phone call from the delivery company when they arrived as I was not in and they placed the 4 packs of tiles where I requested.
All the tiles from the 3 packs I have opened were in tact with no breakages.
I was a bit reluctant to order tiles on line but would have no hesitation in using Artisan again
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Paul,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the sample helped you feel confident ordering online, and that the follow-up call from our team was helpful.
It’s also great to know the delivery went smoothly and that the tiles arrived safely with no breakages. We understand ordering tiles online can feel like a leap of faith, so we’re glad your experience has given you confidence.
We really appreciate your support and look forward to helping again in the future.
Many thanks,
Artisan Tile Company
Good customer service sorted out an…
Good customer service sorted out an issue really quickly , and tiles are beautiful
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jenny,
Thank you for your review. We’re pleased we were able to resolve the issue quickly for you, and it’s great to hear you’re happy with the tiles as well.
We really appreciate you taking the time to share your feedback.
Many thanks,
Artisan Tile Company
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