From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Vis mer
Selskapet har svart
Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Vis mer
Selskapet har svart
Great selection of tiles for our porch. Dispatched promptly snd arrived in excellent condition. We’re very pleased with the tiles and grout which we bought from Artisan Tile Company.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Kontaktopplysninger
Doncaster, Storbritannia
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,8
Enestående
400 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
From start to finish a very positive…
From start to finish a very positive experience
Ordering was easy great website
I wanted to change delivery date easily done no fuss
Tiles arrive they are excellent quality and pricing is very good for the quality
Will certainly use again
29. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Ann,
Thank you for your lovely review. We're delighted to hear you had such a positive experience, from placing your order to arranging a convenient delivery date.
It's wonderful to know you're so pleased with the quality and value of your tiles. We really appreciate your feedback and look forward to helping you with future projects.
Many thanks,
Artisan Tile Company
Efficient and reliable
We received our beautiful tiles in really quick time. Great service and the tiles are exceptional!
21. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Richard,
Thank you for your lovely review. We're delighted to hear you're so pleased with the quality of your tiles and that everything arrived promptly.
We really appreciate your kind feedback and hope your tiles look beautiful in your finished space.
Many thanks,
Artisan Tile Company
Love these tiles.
Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, presumably for health and safety reasons, which was a pain.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Geraldine,
Thank you for your lovely review. We're pleased to hear you love your tiles and found our website easy to use, and that your order arrived within the expected delivery timeframe.
We understand your frustration regarding the delivery. Our couriers are not insured to carry heavy goods inside properties, which is why deliveries are made kerbside, as outlined in our delivery information. We appreciate this can sometimes be inconvenient.
Many thanks,
Artisan Tile Company
Great selection of tiles.
Great selection of tiles for our porch.
Dispatched promptly snd arrived in excellent condition.
We’re very pleased with the tiles and grout which we bought from Artisan Tile Company.
25. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi James,
Thank you for your lovely review. We're pleased to hear you found the right tiles and grout for your porch, and that everything arrived promptly and in excellent condition.
We hope they make a beautiful addition to your home and that you're delighted with the finished result.
Many thanks,
Artisan Tile Company
Lovely unique tile company
Lovely unique tile company, unique products.
23. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your lovely review. We're pleased to hear you appreciate our tile collection and the distinctive designs we offer.
We really appreciate your feedback and hope you enjoy your tiles!
Many thanks,
Artisan Tile Company
Great Things
Tiles arrived on time, well packed and all in tact and they look and feel really good quality.
Called customer support to ask technical question about sealing for ease of cleaning as the finish was quite Matt and lightly coarse (which I actually quite liked) and they were really helpful and recommended a product to use.
Couldn’t really ask for more, one very happy customer.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Alex,
Thank you for your lovely review. We're delighted to hear you're so pleased with the quality and finish of your tiles, and that everything arrived safely and on time.
It's also great to know our customer service team could offer helpful advice on sealing and caring for your tiles. We hope you enjoy the finished result!
Many thanks,
Artisan Tile Company
So pleased
So pleased, Great tiles we wanted something new in vintage style for are Victorian style fireplace
They were well wrapped and posted fast.
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Pip,
Thank you for your lovely review. We're so pleased to hear you found the perfect tiles to complement your fireplace and that everything arrived quickly and securely packaged.
We hope they make a beautiful finishing touch to your fireplace!
Many thanks,
Artisan Tile Company
Thrilled!
This wasn't our first order from Artisan Tile Company and same as before we were absolutely thrilled with the tiles and the service provided! They even arrived one day earlier than expected. Thank you!
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Mimi,
Thank you for your lovely review and for choosing to order with us again. We're delighted to hear you're just as pleased with your latest tiles and the service you received.
We really appreciate your continued support and hope you love the finished result!
Many thanks,
Artisan Tile Company
So quick and easy to order and fast…
So quick and easy to order and fast delivery
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Philippa,
Thank you for your lovely review. We're pleased to hear you found the ordering process straightforward and that your tiles arrived so quickly.
We hope you're just as happy with them once they're installed!
Many thanks,
Artisan Tile Company
Beautiful colourful excellent Moroccan style quality tiles
Beautiful tiles and exactly what we wanted
Downside - delivery costs
We would've ordered triple what we did as wanted them for a few places but the delivery costs were more than all the tiles together and there was no budge on that when I contacted customer services
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Cat,
Thank you for your review. We're really pleased to hear you love your tiles and that they were exactly what you were looking for.
We understand your comments regarding delivery costs. As tiles are heavy and fragile, courier charges are based on the weight and handling requirements of each order. We pass these costs on without adding any additional margin, which unfortunately means there is limited flexibility on delivery pricing.
We appreciate your feedback and hope you're delighted with the finished result.
Many thanks,
Artisan Tile Company
Had a okay experience with artisan…
Had a okay experience with artisan tiles. Easy ordering and delivery was on time. However, as they recommend on the site, please don’t order without getting a sample first. I had no idea they used AI images to style some of their tiles, and as such I have received tiles which are not going to look anything like the picture on the website. Much darker than expected. Delivery is also extremely pricey, I do appreciate that this is dictated by the couriers rather than the company, but it doesn’t sting any less when you do a couple of orders. Don’t make my mistakes- get a sample.
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Kirsty,
Thank you for taking the time to leave a review. We're pleased to hear that you found the ordering process straightforward and that your delivery arrived on time, although we're sorry to hear that the tiles weren't quite what you expected.
We would like to take this opportunity to explain how our product imagery is created. Our website currently features a combination of studio photography, manufacturer-supplied imagery, CGI room settings and photographs of real customer projects.
We understand how important it is to accurately represent our tiles, which is why we've invested in a dedicated in-house team who create our CGI room settings using professional 3D modelling software. This involves physically scanning and photographing the tiles before carefully recreating them digitally and applying them to realistic room environments. Each image goes through a detailed process to ensure the tiles are represented as accurately as possible.
We're continuing to expand this imagery across our entire catalogue, with the aim of combining realistic room settings, individual tile photography and genuine customer project images to give customers a clearer idea of how our tiles could look in their own homes.
However, even with these measures in place, screen settings, lighting conditions and surrounding colours can all influence how a tile appears. Our individual tile photography is also taken under bright studio lighting, which may make some tiles appear lighter than they would in other environments.
For this reason, we always recommend ordering a sample before making a purchase, allowing customers to see the actual colour, finish and texture of a tile in their own space.
We also appreciate your feedback regarding delivery costs. You're correct that these costs are largely dictated by delivery companies, but we understand that they can be frustrating, particularly when placing multiple orders.
We're sorry that the tiles weren't as you had envisioned, but we appreciate you taking the time to share your experience.
Kind regards,
The Artisan Tile Company Team
Great products
Great products, excellent service, highly recommended
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave us a review. We’re delighted to hear you’re pleased with both your tiles and the service you received from our team.
We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Fantastic company
Fantastic company, delivered extra tiles incredibly quickly when we’d realised we’d miscounted . Would highly recommend
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Richard,
Thank you for taking the time to leave us a review. We’re pleased our team could arrange the additional tiles quickly and help keep your project moving.
We really appreciate your recommendation and hope you’re happy with the finished result.
Many thanks,
Artisan Tile Company
Beautiful selection of gorgeous tiles…
Beautiful selection of gorgeous tiles and the easiest online ordering! What came as a nice surprise, was the fast delivery. What more could you want?! Thanks Artisan Tiles, much appreciated 🙏
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Helena,
Thank you for your lovely review. We’re delighted to hear you enjoyed browsing our tile collections and found the ordering process so straightforward.
It’s great to hear your order arrived quickly. We hope you’re just as pleased with the tiles once your project is complete.
Many thanks,
Artisan Tile Company
The order arruved on time and the tiles…
The order arruved on time and the tiles look lovely. Can't wait to have them fitted
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave us a review. We’re pleased to hear your order arrived on time and that you’re happy with your tiles.
We hope you love the finished result once they’re fitted.
Many thanks,
Artisan Tile Company
Tiles were beautiful and arrived…
Tiles were beautiful and arrived prmptly. Courier damaged 1 box and tile. Replacement sent first class with an extra just in case.
Excellent customer servive
Rayne
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave us a review. We’re delighted to hear you’re pleased with your tiles.
While it was unfortunate that one was damaged in transit, we’re pleased our team could resolve this quickly and get the replacements out to you. We hope you’re just as happy with the finished result.
Many thanks,
Artisan Tile Company
Love my tiles ordering easy prompt…
Love my tiles ordering easy prompt delivery and customer service amazing very prompt and helpfull
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave us a review. We’re delighted to hear you love your tiles and that everything went smoothly from ordering through to delivery.
We’re also pleased our customer service team could assist you promptly when needed.
Many thanks,
Artisan Tile Company
Perfect tiles
I absolutely love artisan tiles . They have a gorgeous huge selection in fact anything you can think of you can get . Prices are brilliant and fast delivery very well packaged . They are very friendly and helpful if you do need to speak to them . I’ve bought from them several times and have just finished a Moroccan type patio which looks amazing . I would definitely recommend.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Marie,
Thank you for taking the time to leave such a lovely review and for choosing us for several of your projects. It’s wonderful to hear you’ve been pleased with both our tile selection and the service you’ve received from the team.
Your patio sounds like a beautiful project, and we hope you enjoy the finished space.
Many thanks,
Artisan Tile Company
Just received the tiles this morning…
Just received the tiles this morning still to unpack in October for the tiler and can update my review then but so far so good Thankyou
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Craig,
Thank you for your review. It’s great to hear everything has gone smoothly with your order so far.
Many thanks,
Artisan Tile Company
Victorian porch tiles
Great tiles they look great now that they’re fitted. Thankyou for your prompt and professional help
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Paul,
Thank you for taking the time to leave us a review. We’re pleased to hear you’re happy with the finished result and that our team could help throughout your order.
We hope you enjoy your new tiles for many years to come.
Many thanks,
Artisan Tile Company
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