The fish I sent for from aqutropics London arrived safely today Thursday 22nd of October They were secured in bags with paper wrapping around them with a hot bag to keep the temperature right I or... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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When i found there website, which is easy to navigate, to finding what i wanted for my aquarium. The cost of the fish are quite reasonable. I placed my order without any fuss, I was told my delivery... Vis mer
Awsome experience buying from here, never had a fish arrive dead or ever looking in a bad way, all fish I’ve received have been healthy and happy and are eating away beautifully! If I had the space fo... Vis mer
I have had several orders now from Aquatropics and I can thoroughly recomnend them. Fish arrived safely, well packaged and have acclimated nicely, all are healthy and feeding well. Aquatropics have a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Aquatropics, we are passionate about bringing the beauty of tropical fish and aquatic life right to your home. Based in London, we specialise in sourcing and supplying a wide variety of high-quality tropical fish, invertebrates, plants, and aquarium essentials. Whether you are a beginner or an experienced aquarist, our goal is to provide you with healthy, vibrant livestock and the support you need to build and maintain your dream aquarium. We carefully handpick our fish from trusted suppliers and ensure they are properly quarantined and cared for before shipping. Every order is packed with the utmost attention, using heat packs, insulated boxes, and “live fish” handling labels to ensure safe delivery across the UK. Customer satisfaction is at the heart of what we do. That’s why we offer professional support, clear advice, and after-care guidance to help our customers succeed. We believe that aquariums should bring joy, relaxation, and natural beauty into any space, and we are here to make that possible. Aquatropics is more than a store – it’s a community. With many repeat customers and 5-star reviews, we are proud to be one of the UK’s trusted online destinations for tropical fish and aquatics.
Kontaktopplysninger
Storbritannia
- aquatropics.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The fish i bought( dumbo ear guppies)…
The fish i bought( dumbo ear guppies) are fantastic, the delivery was good, and the customer service has been. Defo use again
Very happy
I have had several orders now from Aquatropics and I can thoroughly recomnend them. Fish arrived safely, well packaged and have acclimated nicely, all are healthy and feeding well. Aquatropics have a good website, lots of info on fish care, water parameters, suitable tank sizes etc. They have good species selection, a range of foods and more. Thank you.
Well run company went above and beyond…
Well run company went above and beyond to help me with my Fish tanks and Fish couldn’t be more happy. That’s a very reasonable price plus delivery.
I will use this company again the order…
I will use this company again the order went well and delivery was good the fish I bought are healthy and doing well I will be using this company again
Aquatropics are the best for vampire crabs
I ordered some vampire crabs and i have to say it was easy to order online and when received they were individually packaged in a small tub with air holes in the top with a tiny piece of sponge like material soaked in water also in each pot, the husbandry they show is second to none.
Every crab ( 6 in total) was in perfect condition and all are doing well in their new home.
Would throughly recommend
All the fish I've received from you are…
All the fish I've received from you are doing well,the only complaint I have is that I was very disappointed with the long fin rosy barbs,they look nothing like the photo you have on your web site
Beautiful range of fish to choose from
Beautiful range of fish to choose from, ordering was easy and all fish were delivered alive and in excellent condition
Superb quality fish, excellent customer service
Fish were of superb quality and the price was fantastic. When ordering, I was given an estimated delivery date, and the delivery was on time. This was my first order of live fish online, so I was a little nervous. I’m thrilled with my fish and won’t hesitate to use AquaTropics again. The staff even selected a female apisto macmasteri for me, after I requested this in the order notes.
Impressed
Very impressed with how well the fish were packed. They all seem healthy and are actively feeding and moving around the tank well.
My only reason for the 4 star is that the order took quite a bit longer to arrive than I expected, but that may be entirely my over expectation?
I would certainly consider using the company again.
Very happy overall with the quality
Very happy overall with the quality of the fish I received. They were shipped via a licensed courier, arrived on time, and were very well packaged.
I ordered 50 of the same fish but only received 35. I was then asked to provide a video of the unboxing, which, quite frankly, was the last thing on my mind while trying to safely and quickly transfer them to there new tank. Fortunately, I had taken a photo of the sealed bags, which confirmed that 35 fish had been received rather than the 50 ordered.
I spoke with Andy, who reviewed the photos and advised that only 35 had been sent due to quality control or other potential concerns. I appreciate that the health and quality of the fish should always come first, and the fish I did receive were in excellent condition.
Overall, as I’ve only ever purchased fish online from Tropco, I’m very happy with the quality of the fish and the shipping service. My only criticism would be the lack of communication beforehand. If an order needs to be reduced for quality-control reasons, it would be preferable to be informed before dispatch where possible. This would have allowed me to make alternative arrangements or delay the delivery, particularly as I’ll now have to pay an additional delivery charge to source the remaining fish.
Despite this, I’m pleased with the fish I received and would be happy to purchase again.
Great service
Great service, fish exceptional quality and very competitive pricing. Also very good contact. Arranged delivery came straight on time. Thank you. This is the second time we’ve used Aquatropics and will definitely use again when purchasing more fish. (Another aquarium needed first though). Website is also extremely clear and super easy to use! Hope you can add Apple Pay as an option soon.
Arrived on Time fish happy and settled…
Arrived on Time fish happy and settled many thanks
Amazing customer service
Amazing customer service, any problems they solved right away!
Very trustworthy for any animal lovers!
Postage and packaging is very good also! Haven’t had a trouble with it. Definitely will order again.
Thankyou Aquatropics!
A Long Journey for the Fish but worth it
I was a bit nervous ordering fish to be shipped from London to Aberdeenshire, especially with a 20+ hour journey, but Aquatropics absolutely exceeded my expectations. The packaging was outstanding — very secure, very professional — and all the fish arrived healthy and settled in quickly.
There was a minor mix‑up with a couple of species, but the team handled it brilliantly. They were friendly, responsive, and processed a refund straight away. They also took my feedback on board, which I really appreciated.
Overall, the fish quality, packing, and customer service were excellent. I’m very happy with my order and will definitely be buying from them again.
Amazing variety and species to choose…
Amazing variety and species to choose from. Very easy to find what you need and order. I bought aquatic snails for my natural pond. Thoughtfully packed and arrived safely and when scheduled. They are thriving in their home!
Amazing Service & Beautiful Aquarium Setup! 🐠🌿
I’ve known Aqua Tropics for quite a while now and have always had a great experience with them. The team are incredibly friendly, polite, knowledgeable and always happy to help, with a fantastic choice of fish, plants and aquarium products.
Most recently, they completely custom-decorated my fish tank with beautiful plants and supplied the fish, and I couldn’t be happier with the result. They took the time to understand what I wanted, gave excellent advice and made great choices to create an aquarium that looks amazing.
You can tell they genuinely care about their customers and the fish they supply. Great service, great selection and a lovely team. Highly recommended! 🐠🌿⭐
Excellent customer care kept updated on…
Excellent customer care kept updated on delivery time. The fish were well packed and arrived with no concerns looking lovely in my tank I am about to order some highly recommended
Highly recommend …
I have just received the second order for fish from Aquatropics and have been more than happy with the condition of the fish.
Aquatropics supply young healthy fish.They arrive packed to the highest standard and settle in my tanks quickly. I have not had any problems with the condition of them at all
I originally ordered from Aquatropics as I couldn't get the fish I wanted from my local fish shops.It was the best decision I have made.Far exceeds the quality of stock in my local shops
I will be putting another order in shortly and urge you to try this company as you can find all sorts of interesting and unusual fish on their website. They are also cheaper than my local fish shops so a double whammy
I received a dying male betta with fin…
I received a dying male betta with fin rot. That arrived in a broken leaking tub. I did not even get the fish I asked for either I asked for a half moon betta and received a veil tale betta. I have had many bettas before and I’ve only had a problem with buying from this fish shop. Do not trust
them. Update I got my refund for my male betta fish.
Fish arrived safe and well
Fish arrived safe and well. In good condition .
I was missing a female fighting fish . Emailed them was refunded with no hassle. Had an email apologising about missing fish . I will definitely be using again and will be recommending too.
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