My engineer was efficient and assured me that the problem would be resolved and it was. He is an asset to Appliance Serve. Happy that he could help.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
My engineer was efficient and assured me that the problem would be resolved and it was. He is an asset to Appliance Serve. Happy that he could help.
Selskapet har svart
I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Vis mer
Selskapet har svart
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Vis mer
Selskapet har svart
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Vis mer
Selskapet har svart
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Storbritannia
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Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

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Although I would recommend this company .Had three engineers come out to service my dishwasher the fist one was absolutely rubbish the second and third were excellent. Had to wait a week for each engineer to come out and another week waiting for parts. I think they should prioritise old people with sever health issues and not have them wait so long.

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Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

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Staff at Appliance Serve handled the problem professionally with courtesy and efficiency

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I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

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You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

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Lewis was lovely and helpful and very polite Thankyou for your help today

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Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

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He came in diagnosed the problem he had the part with him and fixed it. Very efficient

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Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

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What a pleasant lady. Thanks you you were very helpful Bea 👍

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I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

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The engineer found the problem with my washing machine and repaired it.
Thank you

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First class service. Bee was so helpful thank you

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A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

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Excellent service, my call was answered within 2 rings and repair date booked

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I've just spoken to Sylvia to sort out my insurance. Very helpful thank you.

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Fault reported on our 13yr old cooker and repaired within the week. Pleasant,efficient engineer. Job completed without fuss. Great service.

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Dave H arrived at the pre arranged time and asked us for the symptoms of the fault, before carrying out an investigation. He confirmed the problem and replaced the failed part before reassembling the oven, testing it and making sure we were satisfied before tidying up and leaving. All in about 45 minutes. Top marks for being friendly and professional.

Svar fra ApplianceServe
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