ApplianceServe Anmeldelser 

650
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hvitevarereparatør

Skrevet av virksomheten

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

650 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(650)

175 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Bee was very helpful with my request…

Bee was very helpful with my request for my repair and explained clearly what will happen next

26. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Elaine,

We are thrilled to hear that we could explain the next steps to make sure you knew what was happening with your repair!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Very quick turnaround

Very quick turnaround, engineer was very good

22. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Yvonne,

We are pleased the experience was a positive one!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Excellent

I was called at end of day yesterday to say that someone would call first thing in the morning to get full details of my appliance. Bee rang ma at 9.04 to take all details of my appliance. A very friendly young woman who was patient and happily waited while I progressed from bedroom to kitchen to get model number and check if the problem had been a minor issue that had resolved itself. She was friendly polite and patient. Thank you Appliance Serve :-)

19. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi,

We're always happy to help our customers and making sure we do our best to meet those expectations.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

The lady who handled my enquiry was…

The lady who handled my enquiry was friendly, helpful and polite. She actioned my request by forwarding it to the operations team to enable a date & time for an engineer to check/ repair my washing machine machine

14. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Marian,

We're pleased we could start the process of your repair and hopefully your Washing Machine can be fixed!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Date and Timeslot for Repair work to my Fridge Freezer.

I am with ApplianceServe and the Repair was carried out by an Engineer from Hotpoint..I was advised the time slot the Engineer would call on the days I said I would be available. A lady I spoke to on the phone about a query I had before the Engineer's visit was also v helpful and she allowed me to state whether I would prefer the Engineer to call in the morning or afternoon. The Engineer came at the correct time, was very pleasant and carried out the repair in a v efficient manner, explaining to me afterwards the cause of the problem to the Fridge Freezer and how I should be careful in future not to overload drawers.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Jen,

We really appreciate you taking the time to leave a detailed review about your experience with us!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Always a pleasure to call Appliance…

Always a pleasure to call Appliance Serve.
Very friendly people and today I spoke with Bee. She was extremely helpful and supportive of my queries.
Thank you Bee.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Gita,

We are thrilled we could be of assistance!

Many thanks
Justin

Vurdert til 3 av 5 stjerner

Take too long between first call and an…

Take too long between first call and an engineer visiting.

5. mars 2026
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Brenda,

I can see your repair was handled directly by Hoover, the manufacturer.

They’re usually the quickest to resolve issues with their own appliances as they have the specialist knowledge and easy access to parts.

I’m sorry your first appointment was delayed; we appreciate your feedback.

Kind regards,
Charley

Vurdert til 5 av 5 stjerner

A credit to Appliance Serve.

Bee was very professional & friendly. She was sympathetic to the problem I had with regard to an engineer attending my washing machine with the drier on top. Bee was determined to help & persistent until she got a suitable solution. I am very grateful. She is an asset & a credit to Appliance Serve. Thank you so much Bee.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi loretta,

Thanks for taking the time to leave us your review on your experience!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Steve

Steve, fitted the new fan and element, explained about the smell when it is first switched on, and advised what to do.
First class service from beginning to end.
Thank you

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Kay,

We are happy to hear we could help repair the appliance.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Jay was excellent

Jay was excellent. He was very empathetic and understood my concerns. He is an asset to the company.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Mrs Marguerite,

We are delighted to hear this lovely feedback!

Many thanks
Justin

Vurdert til 4 av 5 stjerner

I would like to have given five stars…

I would like to have given a five star rating, but I had to wait two weeks fot the engineer to come. He was on time, pleasant and efficient. So would give him five stars

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Gina,

Apologies for any extended wait, we're happy your appliance was seen to! We're here if you ever need us.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Janis arrived within the time given

Janis arrived within the time given. Very knowledgeable on product. Very pleasant and solved problem very quickly. Lovely person

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi Deborah,

We are pleased our engineer could fix the issue!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Friendly and helpful

Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

25. februar 2026
Logoen til ApplianceServe

Svar fra ApplianceServe

Hi,

We are pleased the engineer could fix your appliance!

Many thanks
Justin

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv