Friendly attentive staff, first repair survey covered all items requiring attention. Slight delay in parts delivery - contacted with details - repair completed well inside target date. Excellent repa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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DELIGHTED WITH THE SERVICE FROM ALTON CARS. THE WHOLE TEAM ARE AMAZING BUT SPECIAL THANKS TO ALL JULIES AND SHAUN. WAS KEPT INFORMED ABOUT REPAIRS REGULARLY AND SUPPORTED WITH GOOD ADVICE. PROFESSIONA... Vis mer
At the beginning I was kept up to date regularly - but then after a few weeks I struggled to find out what was happening and had numerous delays that were only communicated last minute (after I’d ch... Vis mer
These repairer guys at AltonCars are just Awsome at their profession, they really take alot of pride in their work! The results show EVERY time.. ..they dont dissapoint!!!! I took my car... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centre’s hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them.
Kontaktopplysninger
Alton Cars Ltd, LS9 0SG, Leeds, Storbritannia
- 0800 035 5730
- enquiries@altoncars.co.uk
- altoncars.co.uk
4,7
Enestående
1k anmeldelser
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Brilliant service throughout from Alton…
Brilliant service throughout from Alton Cars.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr. Overton, thank you for your 5-star rating! We’re thrilled to hear that you found our service brilliant throughout.
We're committed to providing outstanding customer service and are delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Nissan QASHQAI
Received my car back this morning and I cannot believe how good my car looks compared to how it looked when it was damaged.
Alton cars have been fantastic. Great communication throughout.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Sarah, thank you for your 5-star rating! We're thrilled to hear that you are delighted with how your car looks after the repair. It's wonderful to know that our team provided fantastic service and maintained great communication throughout the process.
We're committed to delivering outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very efficient and courteous service…
Very efficient and courteous service rectifying a leak on the car boot. This is a good company with people who know what they are doing. 11972
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Knight, thank you for your 5-star rating! We're delighted to hear that you found our service efficient and courteous in rectifying the leak on your car boot.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's expertise is truly appreciated, and we're thrilled that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Lovely service
Lovely service. Was kept up to date with all communications and where the repairs where up to. Both at pick up and drop off, the staff where really accommodating. 11967
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Beatriz, thank you for your 5-star rating! We're thrilled to hear that you found our service lovely and appreciated being kept up to date with all communications. It's wonderful to know that our staff were accommodating both at pick up and drop off, making your experience seamless.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Repairs were all good just perhaps took…
Repairs were all good just perhaps took a little too long from initial contact. Very pleasant staff.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Dolly, thank you for your 4-star rating! We're pleased to hear that you found the repairs satisfactory and appreciated the pleasantness of our staff. It's great to know that the quality of our work met your expectations.
We're committed to providing excellent customer service and ensuring timely repairs. Your feedback regarding the time taken from initial contact is valuable to us, and we will strive to improve this aspect of our service.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Job well done
Friendly staff. Good communication. Good job done.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Karen, thank you for your 4-star rating! We're pleased to hear that you found our staff friendly and appreciated the good communication throughout your experience. It's great to know that the job done met your expectations.
We're committed to providing excellent customer service and ensuring that every repair is completed to the highest standard. Your feedback is valuable to us, and we're delighted that we could deliver a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Happy customer
Helpful staff and I was kept informed. My car looked brand new when I picked it up and I was thrilled to bits
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mary, thank you for your 5-star rating! We're thrilled to hear that you found our staff helpful and appreciated being kept informed throughout the process. It's wonderful to know that your car looked brand new when you picked it up and that you were thrilled with the result.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
First class service and job
The team at Alton Cars York were fantastic. They were friendly, professional and helpful. My car was repaired quickly and efficiently and I couldn’t ask for more. Thank you for making a stressful situation a lot easier to deal with. ID 11955.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi, thank you for your 5-star rating! We're thrilled to hear that you found our team at Alton Cars York fantastic and appreciated their friendly, professional, and helpful service. It's wonderful to know that we could repair your car quickly and efficiently, making a stressful situation easier for you.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your feedback about our team's dedication is truly appreciated, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Highly professional,friendly and…
Highly professional,friendly and helpful..gave me a choice of where I would like my car returned to..nothing was too much trouble..as regards to the repair,it is first class,so pleased with it.I believe the expression to sum them up is "above and beyond !"
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Thompson, thank you for your 5-star rating! We're delighted to hear that you found our service highly professional, friendly, and helpful. It's wonderful to know that the flexibility we offered in returning your car and the quality of the repair met your expectations.
We strive to provide exceptional customer service and ensure that every aspect of your experience is seamless and stress-free. Your feedback about our team's dedication to going "above and beyond" is truly appreciated, and we're thrilled that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
My BMW 330 repair
Absolutely brilliant this company they've sorted my car very quick turn around considering how busy they the yard is full ...can't fault em take your car to these 100% 11928
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Dan, thank you for your 5-star rating! We're thrilled to hear that you found our service brilliant and appreciated the quick turnaround. It's wonderful to know that we could meet your expectations and provide a seamless experience for you.
We're dedicated to providing exceptional customer service and ensuring that every repair is completed efficiently and to the highest standard. Your recommendation means a lot to us, and we're delighted that we could deliver such a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent car repair service with no…
Excellent car repair service with no stress. Picked up vehicle and returned within a few days. Arranged a hire car too where they picked me up so I wasn't inconvenienced. Excellent company to deal with. 11910
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Karen, thank you for your 5-star rating! We're delighted to hear that you found our service excellent and stress-free. It's great to know that the convenience of having your vehicle picked up and returned, along with the arrangement of a hire car, made the process seamless for you.
We're committed to providing outstanding customer service and ensuring that every aspect of your experience is hassle-free. Your feedback about our efficiency and the quality of service is greatly appreciated, and we're thrilled that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Brilliant service
Brilliant service. Alton kept in touch and made the process easy. They returned my car repaired and even valeted my car. Really pleased. The staff members i spoke to were nice and they dropped my car off for me. Thank you
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Daniel, thank you for your 5-star rating! We're delighted to hear that you found our service brilliant and that we could make the process easy for you. It's great to know that you appreciated the valet service and the convenience of having your car dropped off.
We strive to provide exceptional customer service and ensure that every aspect of your experience is seamless. Your feedback about our staff's friendliness and the quality of the repair is truly appreciated, and we're thrilled that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service
Excellent service. Kept me informed at all times of progress. Staff very helpful.
Repair Excellent. Would definitely recommend to others.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Philip, thank you for your 5-star rating! We're thrilled to hear that you found our service excellent and that our staff kept you informed throughout the process. It's wonderful to know that you appreciated the helpfulness of our team and the quality of the repair.
We're committed to providing outstanding customer service and ensuring that every repair meets the highest standards. Your recommendation means a lot to us, and we're delighted that we could deliver a positive experience for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
I did ask for the rear wheel to be…
I did ask for the rear wheel to be checked for loss of pressure and possible out of balance from the impact of the other vehicle which I don't think was done. 11876
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Ian, thank you for your feedback and for bringing this to our attention. We're sorry to hear that the rear wheel check may not have been completed as requested. We take your concerns seriously and would like to resolve this issue for you.
Please contact us at complaints@altoncars.co.uk with your vehicle details and any further information you can provide. Our team is committed to addressing your concerns promptly and ensuring your satisfaction.
We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Best regards,
Alton Cars Ltd.
round 2- est repair off car tommorrow
round 2- est repair off car tommorrow, after having it 5 weeks , when complained today abount not being done tommorrow est-date ,this is my second est the fist was 21 off april - told new door has not yet been painted yet why have they had it for 5 weeks and not evan painted door, car not wrecked just needs new door -sheffield garage
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Simon, we’re really sorry to see that your repair is still ongoing and that the timescales have changed again - we completely understand how frustrating this must be, especially given how long your vehicle has now been with us.
We’d really like to help get this resolved for you, so please could you contact our customer relations team at complaints@altoncars.co.uk with your vehicle registration and any further details. They’ll be able to look into this directly and support you further.
Best regards,
Alton Cars Ltd.
Car repaired in good condition
I appreciated the communication between the repairers and I. I received lots of phone calls and updates regarding my car and I was thankful that my car was delivered in good condition to a friend of mine. 11866
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Asha, thank you for your 5-star rating! We're delighted to hear that you appreciated the communication between our team and yourself. It's wonderful to know that the frequent phone calls and updates kept you informed about your car's status.
We're committed to ensuring that our customers are well-informed and satisfied with our service. We're thrilled that your car was delivered in good condition to your friend, and that our efforts met your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Svar fra Alton Cars Ltd
Hi Emily, thank you for your 5-star rating! We're thrilled to hear that you found our service great and that your car was fixed to your satisfaction.
We're committed to providing exceptional service and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Great service and communication thank…
Great service and communication thank you :-)
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Alison, thank you for your 5-star rating! We're thrilled to hear that you found our service and communication to be great. It's always our goal to ensure that our customers have a positive experience with us, and we're delighted that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Genuine, friendly and professional
I had a courtesy car delivered to my address then my car was taken to have the repair. There was half a tank of petrol in it which was very useful as I didn't have to go straight to a garage fill up. The estimated time of the repair was correct. I was very happy with the result and the cleanliness of my car on return. It had had a polish on the Paint work and it was gleaming 😊
Overall a professional service from the staff at Alton cars....Thank you 😊
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Julie, thank you for your 5-star rating! We're delighted to hear that you found the courtesy car delivery convenient and appreciated the petrol provided. It's great to know that the estimated repair time was accurate and that you were pleased with the result and cleanliness of your car upon return.
We strive to deliver professional service and ensure our customers are satisfied with every aspect of their experience. We're thrilled to hear that our efforts met your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
A very seamless experience
A very seamless experience, my car was collected and returned to my home, communication during the process was very good, and my car was returned fixed and very clean inside and out. Very happy!
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Claire, thank you for your 5-star rating! We're thrilled to hear that you had a seamless experience with us. It's fantastic to know that the collection and return of your car to your home went smoothly, and that you were pleased with the communication throughout the process.
We're committed to providing exceptional service, and we're delighted that we could meet your expectations.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
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