Hab mir den ACEMAGIC RX16 vor zwei Wochen geholt und hätte ehrlich nicht gedacht, dass er so gut ist für den Preis! Ich nutze ihn täglich für Uni-Kram, also Word, Excel und gefühlt tausend Chrom... Vis mer
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Hab mir den ACEMAGIC RX16 vor zwei Wochen geholt und hätte ehrlich nicht gedacht, dass er so gut ist für den Preis! Ich nutze ihn täglich für Uni-Kram, also Word, Excel und gefühlt tausend Chrom... Vis mer
Selskapet har svart
The laptop (RX16) is fair for the price, but the screen is not so good. I tried to write a review about this, but Acemagic are reluctant to publish my findings, so I am writing them here. The IPS scre... Vis mer
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Nach dem Stromausfall M2 SSD kaputt, alle wichtigen Daten sind weg, nichts geholfen muss zu teuren Varianten greifen für ablesen, wie PC 3000. Nach M2 SSD Karte Austausch PC läuft wieder, allerdings S... Vis mer
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Avoid this company and their computers! I have bought multiple mini PCs from them - all were faulty, kept shutting down. They asked me to return one for a refund, so I returned it and then they ne... Vis mer
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In 2013, a group of tech enthusiasts were inspired by the "Magician Impossible" series. They set out to create a brand that would deliver computing solutions that were not only powerful but also fun and accessible. Today, Acemagician is leading the way in miniaturizing personal electronic devices, making technology more convenient, portable, and accessible. Our brand slogan, "Mini Space, Big World," reflects our mission to bring the magic of technology to the world of personal consumer microelectronics.We are passionate about empowering individuals and businesses with cutting-edge technology that helps them achieve more and reach their full potential with our personal consumer microelectronics. We provide powerful mini PCs that empower individuals and businesses to unleash maximum computing power in a compact form factor, enabling them to work and create from anywhere. We are committed to sustainability and strive to offer portable computing solutions that reduce environmental impact while providing cutting-edge technology. Through our innovation and dedication to efficient computing, we aim to enable people to achieve more with limited space and resources.
2077 86th St Brooklyn, 10001, New York, USA
Har svart på 61 % av de negative anmeldelsene sine
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Tengo un mini pc que va de lujo. Usado 6 veces. Al moverlo se sitio detecto que dentro tiene una pieza suelta. Contacto en el email de soporte, y no obtengo respuesta ningúna.. Desde el otro email que tienen general si me respondieron, que esperara 24h para que se pusieran en contacto el personal de service. He intentado solucionarlo, pero al final lo devolveré gracias a la política de Amazon. Servicio técnico pésimo de esta marca, una pena porque el producto me parece estupendo.
El pedido es el 408-4269235-8166725.
En el email enviado tenéis factura y video del problema.
Saludos.

Svar fra ACEMAGIC
Hab mir den ACEMAGIC RX16 vor zwei Wochen geholt und hätte ehrlich nicht gedacht, dass er so gut ist für den Preis!
Ich nutze ihn täglich für Uni-Kram, also Word, Excel und gefühlt tausend Chrome-Tabs gleichzeitig, läuft trotzdem einfach stabil. Zwischendurch auch mal LoL gespielt, klappt überraschend gut, nichts ruckelt.
Der Bildschirm ist echt angenehm, schön hell und die Farben passen, auch wenn man mal schräg drauf schaut. Was mich wirklich überrascht hat ist der Akku. Bei normaler Nutzung komme ich locker auf 4–5 Stunden, was für unterwegs echt entspannt ist.

Svar fra ACEMAGIC
Ich habe meinem Sohn ein LX 15 Pro -Gaming Laptop zu Weihnachten geschenkt. 3 Monate später ist er leider schon defekt. Nichts geht mehr, nur dee BIOS-Bildschirm wird angezeigt. Auf den Desktop kann man nicht mehr zugreifen. Wir vermuten, dass die SSD- Karte defekt ist. Mein Sohn und auch ich sind sehr enttäuscht und hoffen auf Erstattung des Kaufpreises.

Svar fra ACEMAGIC
The laptop (RX16) is fair for the price, but the screen is not so good. I tried to write a review about this, but Acemagic are reluctant to publish my findings, so I am writing them here. The IPS screen for this laptop should have 100% sRGB coverage for the price paid, especially as portable IPS screens are so cheap now. 65% sRGB coverage is not good enough, and Acemagic need to do better. Better to have a plastic chassis and better screen than vice versa. I am in two minds to sell this machine because of this. Asus offer OLED screens, at around the same price as the RX16 is sold, on laptops with similar specs. Well, Acemagic, what do you have to say?

Svar fra ACEMAGIC
Clavier QWERTY caché dans la fiche produit + retour au frais du client

Svar fra ACEMAGIC
Mon ordinateur portable perd des vis.
Il y a quelques mois j'ai contacté le sav pour pouvoir en avoir de rechange.
Ils devaient me les envoyer mais je n'ai rien reçu
Je les ai donc recontacté et ils me disent que ma garantie est dépassée maintenant.
J'ai donc un ordinateur récent qui est entrain de se casser et aucune aide de leur part.
Vraiment déçu de mon achat.

Svar fra ACEMAGIC
Laptop stürzt ständig ab. Nicht empfehlenswert

Svar fra ACEMAGIC
my mini pc stopped working after 10 months of use and it has a 2 year warranty but customer service is non existent haven't heard anything my advice would be don't buy

Svar fra ACEMAGIC
I've bought 3 mini pc from acemagic one of them stopped working and i've asked the official support for a help. They answered me to reship to them the faul pc. I've sent it and, from the tracking, i know that they've received the pc. And... They STOPPED answering me.
I've lost the "broken" mini pc and i'm feeling robbed.
I need an answer.
EDIT1: I've just added the information about my order. If i'll not receive an answer as soon as possible i'll add another edit to this review. And... looking at other review i already know that NOONE will send me any refund or mail about my PC. Since you've blocked me on whatsapp and stopped answering me by email.
EDIT2: Dunno if it was the pressing i've done via mail, via amazon or else. They answered me and shipped a new minipc.

Svar fra ACEMAGIC
Avoid this company and their computers!
I have bought multiple mini PCs from them - all were faulty, kept shutting down. They asked me to return one for a refund, so I returned it and then they never gave me my refund and stopped replying.
Terrible company, willing to steal from customers.
Re: their response - unfortunately this is a lie - they didn't send anything to my contacts details and have not tried to resolve this at all. Avoid the company and their products!

Svar fra ACEMAGIC
1 stella solo perché non si può dare di meno..grande serietà per questa azienda, pubblicità per la promozione di San Valentino (200 euro di sconto) peccato che è almeno dal 15/2 che il mini pc è esaurito.e se provi a scrivere, ti rispondono solo con messaggi automatici...bravi belle pubblicità ingannevoli...

Svar fra ACEMAGIC
Ho comprato un laptop portatile RX16
Con 16 GB RAM ddr5, nvme da 512 GB.
Processore AMD RYZEN 7 H255.
e qui il problema, il processore NON È Quello dichiarato nella descrizione delle caratteristiche, Il processore è un AMD RYZEN 255W, facendo ricerche questo processore è meno potente e meno performante da quello dichiarato che doveva essere onboard.
Pagato con PayPal chiesto rimborso per prodotto non conforme.
Ordine #ACEIT1251
Comprato direttamente sul sito :
acemagic.it
Arrivato dalla Germania.

Svar fra ACEMAGIC
I had a good experience with ACEMAGIC overall. The RGB lighting on my unit stopped working, which was disappointing, but their support team responded quickly and was super helpful the whole time. They kept communication clear and worked with me to find a fair solution, which I truly appreciated. Problems can happen with any product, but great customer service is important. In the end, I’m satisfied with how everything turned out.

Svar fra ACEMAGIC
Very good price for new laptop. But what you get is propably what you pay for. Did not like the platic feel on the keyboard and the os seemed different. Return process was ancient and customer service needs to improve. Paid to return asked for evidence of me packing the return.

Svar fra ACEMAGIC
PC portable acheté sur Amazon dont la fermeture de l'écran est devenue capricieuse (fragilité du support qui se déboîte et finit par casser si on insiste en rabattant l'écran). Service client qui demeure muet alors que le portable est encore sous garantie. Ma chance, c'est d'être passé par Amazon dont le service client, très professionnel lui, m'a proposé un remboursement de suite après renvoi du portable.
Pour résumer : matériel fragile et service client déplorable, à fuir.

Svar fra ACEMAGIC
Compré un ordenador portátil en Amazon de esta marca el año pasado, la use para lo necesario y justo a los 12 meses y unos días se dañó. Literalmente murió por completo dejando de funcionar. NO RECOMIENDO esta marca. Escribí al servicio técnico y no me dieron solución. Pésima atención y pésima calidad de ordenador.
Orden #407-9266355-2557155

Svar fra ACEMAGIC
ABSOLUTE GARBAGE!! THE BACKLIT PANEL WENT OUT AFTER ONLY 1 YEAR OF MINIMAL USE! You are much better off buying any other brand. Their customer service is all overseas, their product support is non-existent. DO NOT BUY THIS BRAND!!! ACEMAGIC is absolutely awful.

Svar fra ACEMAGIC
Nach dem Stromausfall M2 SSD kaputt, alle wichtigen Daten sind weg, nichts geholfen muss zu teuren Varianten greifen für ablesen, wie PC 3000. Nach M2 SSD Karte Austausch PC läuft wieder, allerdings Support mit der Firma geht nur über 2 Tagen, dann bricht ab seitens Firma, kein Antwort mehr, egal wie viele Mails noch abgeschickt wurde. Die Anfrage nach Windows Produkt Key bleibt ohne Antwort, so füllt man sich komplett alleine gelassen...... nur Stress und nichts anderes....

Svar fra ACEMAGIC
I recently purchased an ACEMAGIC Mini PC for my home office, and I'm honestly blown away by its performance. I was a bit skeptical about how such a small device would handle my daily multitasking, but it runs smoothly even with several heavy apps and dozens of browser tabs open.
The setup was incredibly easy, and I love how much desk space I've reclaimed. It's also surprisingly quiet, which is a huge plus for me. If you're looking for a powerful yet compact alternative to a bulky desktop, I highly recommend this brand. Great value for the price!
Since last february last year I have the Tank 03 mini PC. and I wasn't deluded.It demonstrated to be almost military robust.The GPU RTX 3060 is able to keep up to 4 monitors.I've played games in 1080 with a good FPS rate, DDR 5 Ram worked as charm and accessible pannells allows you to upgrade it and the SSD memory too.Another feature I love is the Thunderbolt 4 port that allows you to upgrade the GPU (I intend to), It's a shame the Intel Core i9-12900H CPU can't be upgraded.
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