Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Highly highly recommend this company if you want all you custom themed FUT cards great quality nice and large too really good for price ours came out perfect can’t wait to show our daughter hers for C... Vis mer

Vurdert til 5 av 5 stjerner

Had a personalised football card made for my son’s 8th birthday. It was very easy to create on the website. It took a couple of weeks to arrive, but It was definitely worth the wait the quality is... Vis mer

Vurdert til 5 av 5 stjerner

I orderd a custom card for my friends birthday, and at first the cards attribuites didn't match what I orderd, i contected support and they send a brand new one exacly as i wanted! with no extra charg... Vis mer

Vurdert til 5 av 5 stjerner

Amazing service, cheapest around with fast delivery and very fast customer service that clarified my order in minutes. My son will love his card for Christmas - it's really good quality and looks... Vis mer

Informasjon om virksomheten

  1. Fotballbutikk

Skrevet av virksomheten

We create custom printed FUT cards on 3mm foamex or metal, design the perfect football gift, for any child or adult! Customize everything from name, image, stats, club (even your own local team!) We also sell vector illustration art of players, clubs, acrylic keyrings and more!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

98 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very Disappointing!

Used this company in the past for a flag that was done really quick, couldn’t fault them at that time. I went to order a new flag for the cup final game with more than 3 weeks notice and nothing, designers refusing to design the flag I wanted, no one contacting me, I had to constantly contact them and nothing. Experienced extremely poor customer service and designers refusing to do an order isn’t good business. Time to look for a new company that will deliver on an order. Disappointed is an understatement!

Business state that they had no order from me, I have screen shots stating that the designers refused to design my flag. I ordered the same way as I did my first flag, again I have screen shots. I don’t want a free flag I’m more than happy to pay but you have upset a 12 year old with autism who the flag was for. Especially when it was for such an amazing event. I am more than happy to supply the screen shots as evidence. Shameful lying from this business!

You did state the designer refused to do the work and you would try another designer and never got a reply back, again screen shots available as proof!
Today the 25/2/2023 is the first I heard of any family loss.

25. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til yourfutcard.com

Svar fra yourfutcard.com

Disappointed to read this, no sale was ever made via the website, you privately contacted one of the designers to ask about a flag, no money was exchanged and no sale was made at all on this occasion, the designer explained he was not on WhatsApp due to a family loss, so there was not any ignoring, just simply not online, offered a free flag as compensation for not answering messages and still left the review... Harsh on the company this as it doesn't reflect the staff or designers at all as they had no communication or order from you to work on. Thanks anyway.

Edit to your updated reply.

We did not state an order was not received at all, we said via the website, which is 100% true... You placed your first order via a designer on WhatsApp, you received that flag and returned for another order as you said "the same way" which is via WhatsApp, our designers absolutely did not refuse to do the design, at all. You simply messaged a person who was offline due to a family loss, they even showed you screen shots of private family conversations to assure you that they were not ignoring you and simply grieving.. I am sorry you feel you were ignored whilst someone was simply not online due to a family bereavement.

Edit to your third reply : This is the main owner of YFC, Please post screen shots, because I have looked at the conversations, the designer absolutely did not in anyway shape or form refuse to do the design, they told you it was impossible to do as you requested 45 players on a flag... You then responded to ask for a different design, the designer was offline as he lost a family member, he even showed you private family messages to show you he lost a step dad as you said he was a liar (Which I told him he absolutely should not have done, he has no reason at all to justify himself to a customer, even if they do leave a poor review, but he still wanted to make you feel assured he was not ignoring you)

No sale was made via the website, you were working with a designer separately, if you placed an order via the website one of our many designers would have done the order, you even said how quick the first order you did was... I find it absolutely astonishing that you have no empathy to someone who lost a family member, when we told you this, you said "this is the first I have heard of it" I'm sorry our designer did not think to contact you right away in his time of need, this matter is closed now, I am sorry we could not help you.

Vurdert til 4 av 5 stjerner

Happy

They helped me when i did somerhing wrong and eventhough the futcard still isnt here i was very happy

31. januar 2023
Vurdert til 5 av 5 stjerner

Awesome cards and amazing quality &…

Awesome cards and amazing quality & value. Very fast service and great friendly people to deal with, nothing too much trouble for them. Pleasure to do business with.

15. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til yourfutcard.com

Svar fra yourfutcard.com

Thank you for the kind words!

Vurdert til 5 av 5 stjerner

Exceptional service, always from this company.

I've had nothing but exceptional service from the team behind YFC.

They've always supplied discount codes for customers, 100% off codes, which I don't see anyone else offer.

My own personal experience though was just last September it was coming up to my brother's birthday, I won a couple of competitions for some free cards, I was even able to upgrade my card size which I was very grateful for.

My cards arrived safely as usual no issues, these wins was for my brother who I sent the cards to for his birthday.

Anyway long story short Hermes/Evri damaged and thrown away my parcel and denied me for compensation, I contacted the team behind YFC and they was so helpful and understanding in helping me get some replacements sorted very quickly.

Thanks very much YFC that generosity was very much appreciated.

26. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til yourfutcard.com

Svar fra yourfutcard.com

Thank you for the kind words Carl, its always important to us to help our customers :)

Vurdert til 5 av 5 stjerner

Was a delay with post to ireland over…

Was a delay with post to ireland over the Xmas but excellent customer service and excellent product

13. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til yourfutcard.com

Svar fra yourfutcard.com

Thank you for the kind words even with the issues with delivery to Ireland over xmas, it was a nightmare, but we got it there! Thank you again!

Vurdert til 5 av 5 stjerner

Great service and product

Excellent customer service for any queries and help with the correct photo and the card quality was also brilliant. Fast delivery and carefully package so no damage done on delivery.

1. november 2022
Anmeldelse skrevet uten oppfordring

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