Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had to use the customer contact form as the Yorkshire Gold Teabags were so fragile they kept ripping apart. I received a really detailed email explaining the problems and what they were doing to rec... Vis mer

Vurdert til 5 av 5 stjerner

I had an issue to report regarding some tea bags and I used the contact form on the Yorkshire Tea website, it was easy to find and really simple to complete. Once I had submitted the form I recei... Vis mer

Vurdert til 5 av 5 stjerner

Brilliant customer service from Bronte at Yorkshire tea. After an email regarding some defective tea bags in a recent purchase of decaf tea my concern was dealt with and escalated within 12 hours .... Vis mer

Vurdert til 1 av 5 stjerner

I spent £10 thinking this was going to be a quintessential black daily tea based on positive reviews by British drinkers. This tea tastes like weak generic flavourless LIDL tea. It's one of the we... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mat, drikke og tobakkprodukter

Skrevet av virksomheten

At Yorkshire Tea, we do things properly. From the way we source our tea, to how it's packed, we don't cut corners. That's how you make a proper brew.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

449 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 82 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Weak and tasteless

YT has always been the standard in our house. Nothing has ever had the strength or flavour. However, two recent boxes have been dreadful - weak and tasteless. I've actually swapped to lidl gold, and it tastes better than YT. I contacted YT and got the standard 'we haven't changed anything'. But they clearly have and are just denying it.

POSTSCRIPT - The reply from YT below is just as lovely as I expected - their approach to customer service is excellent. But the tea has changed, regardless of their claims to the contrary. They usually offer to send a free box, but I dont actually want it.

5. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hello Chris, thank you for your review and we're very sorry to hear about your disappointment with the consistency of our brew quality, especially as you usually enjoy our Yorkshire Tea so much. We haven’t changed the blend of Yorkshire Tea or the quality and strength of flavour we're aiming for since we started making it. We're really proud of our tea and we won't compromise on quality - we'd like to reassure you that we haven't made any changes in order to cut costs. We do, of course, have to change where we source our leaves and the quantities of each tea we include in every batch depending on many factors that are outside our control. These include weather and growing conditions in our countries of origin, reliable supply of tea and being able to source the quality of leaves we require to make our blend. Our tea buyers do an excellent job to ensure consistency and quality, tasting each individual tea before blending and then tasting every blended batch up to eight times before it's packed.

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service. I found a faulty tea bag in my box and Yorkshire Tea wasted no time in sending me some complimentary bags. Thank you very much!

5. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thank you - the Customer Service team are currently beaming from ear to ear!

Vurdert til 1 av 5 stjerner

I won’t buy them any more it tastes cheap and Nasty

I have used the tea bags for years, I normally add 2 bags for better flavour but leave in the cup less. I also don’t use tap water and only mineral water and done this for the same time.
The tea tastes weak, and sour. The colour is off and tastes worse than Aldi gold.
This tea costs a lot and I will not buy it anymore. If you manage to find a small box on sale in Poundland or B& M compare the taste as there is a massive difference.

I am extremely dissatisfied with the tea

31. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Nader! We're sorry your tea bags aren't tasting nor brewing up quite right for you, our blend hasn’t changed but if you’d like our customer services team to look into this, please do drop them a note at hello@yorkshiretea.co.uk so they can help put this right nice and speedily!

Vurdert til 1 av 5 stjerner

A very different taste to Yorkshire Tea bags.

We’ve used Yorkshire Tea bags for many years and this is the first time the taste has differed. It tastes like a different tea, and not very nice. It’s a new box, stored exactly the same as always; prepared in the same way and we drink a lot of tea so it’s not kept long. The kettle is clean and the water always filtered. Something has definitely changed.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thank you for your review, Lesley. We're so sorry to hear your Yorkshire Tea brews haven't tasted quite right recently and our customer services team are on hand to help by looking into this for you. If there's ever a particular box you're concerned about, we'd like to know about it so please do drop our team a note at hello@yorkshiretea.co.uk so they can have some tea bags taste tested for you by our experts.

Vurdert til 1 av 5 stjerner

This used to be our favourite cup of…

This used to be our favourite cup of tea, however the quality and taste has dropped. While some bags are OK, most are weak tasting. Looking at alternatives as Yorkshire tea is currently our least favourite now. This is the 2nd time reviewing this product, no improvement unfortunately.

27. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Satisfied Customer

Bought one product that had a fault, when I contacted customer service they were extremely efficient in diagnosing the issue and reimbursed me with interest (in stock). All handled within 24hrs.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thanks for giving us the chance to put things right.

Vurdert til 1 av 5 stjerner

Taking the tea and the pee

I have been buying this tea for a long while because it was strong.
At first I thought I had bad batches of tea because it tasted so weak. Now I know the tea has just grown to be poor quality.I have to leave the tea bag in and barely use milk.
I agree with the other reviews. I will be trying another brand. If the company thinks consumers won't notice, they are wrong. They are taking the tea and the pee.

14. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thank you for your review, we're so sorry to hear your Yorkshire Tea brews haven't tasted as strong for you recently. We haven't changed anything and it's really important to us that our consumers enjoy a proper brew so our customer services team are on hand to help! If there's ever a particular box you're concerned about, we'd like to know about it. Please do drop our team a note at hello@yorkshiretea.co.uk so they can put this right nice and speedily for you!

Vurdert til 5 av 5 stjerner

I have had to give up caffeinated tea…

I have had to give up caffeinated tea for a bit so decided to try YT Decaf. After 5 minutes brew it was terrific. A strong malty taste and barely distinguishable from the usual YT. Full marks!

13. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thank you for your kind review Peter, always great to hear from fans of a proper Decaf brew and we're really chuffed you enjoy!

Vurdert til 1 av 5 stjerner

Costco 600 Yorkshire Tea bag !

We have been using YT bags from Costco ( 600 bags ) for 10 yrs since returning from the USA ( we always stocked up on the boxed variety when on trips back home and never noticed a difference in the taste or weakness !
We Seriously thought it was us until I read the reviews!
We have not finished the last bag and bought a new 600 bag this week which I will be returning !
We have tried brewing for longer than suggested and it’s still weak and taste less ! Really disappointed and we will have to find an alternative as something is really of with what was my husband favourite Tea !

4. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

We're so sorry your tea bags aren't tasting quite right and we'd like to look into that for you - would you have a moment to please drop our customer service team a note at hello@yorkshiretea.co.uk so they can help put this right.

Vurdert til 1 av 5 stjerner

just started using a new box said to…

just started using a new box said to wife they have changed to tea it does not taste the same and there is now a smell that puts you off drinking it looked up online to see they have changed the tea bag itself when something is good god only knows why they change it will give the box away and buy another make

14. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Patrick! We're sorry your tea bags aren't tasting quite right for you, a few factors can influence the taste of your brew, if you’d like our customer services team to look into this, please do drop them a note at hello@yorkshiretea.co.uk so they can help put this right nice and speedily!

Vurdert til 1 av 5 stjerner

Is this really tea ?

Tastes like poor dishwater ! You wouldn’t know you were drinking tea at all . I bought your tea by mistake hoping that it had improved from last time but sadly ‘no’. PG Tips again next time at least it tastes like tea

8. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Robert! We're so sorry to hear your Yorkshire Tea brews haven't tasted quite right and our customer services team are on hand to help by looking into this for you. Please do drop our customer service team a note at hello@yorkshiretea.co.uk so they can have some tea bags taste tested for you by our experts and help put things right!

Vurdert til 1 av 5 stjerner

Weaker tea

I usually buy 80 tea bags but this time bought 160 as they were on offer. Unfortunately the tea bags in this box are not like the ones I have had before. I like strong tea but this is nothing like it. It is not the same as I am used to and I can't get a strong mug of tea with the same amount of water.

6. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Thank you for your review. Would you mind letting our customer services team know at hello@yorkshiretea.co.uk so they can help put this right for you? We'd need to know the best before date and the other production details please that are printed on the base of the box.

Vurdert til 3 av 5 stjerner

My husband and myself have said lately…

My husband and myself have said lately that Yorkshire tea doesn't seem to be as strong a brew as it used to me. I'm having to brew it for longer. I'm from Yorkshire and have stayed loyal and wanted to keep going with Yorkshire tea.

3. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Rebecca! Thank you for your review, always great to hear from long-standing customers of Yorkshire Tea. We're sorry your recent tea bags aren't tasting quite right for you, our blend hasn’t changed but if you’d like our customer services team to look into this, please do drop them a note at hello@yorkshiretea.co.uk so they can help put this right nice and speedily.

Vurdert til 3 av 5 stjerner

What has happened to Yorkshire teabags

What has happened to Yorkshire teabags? I love a strong cup of tea in an ordinary straight mug but now it seems so weak. It’s box After box. I first thought it was a faulty box so I give them away but people I know drink it and they have the same issue , it’s sad but I have to rewrite you about teabags as I’ve been reading many people that are saying the same thing please go back to your original recipe you really don’t want people going into other brands

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Karen, we're so sorry to hear your Yorkshire Tea brews haven't tasted quite right recently and our customer services team are on hand to help by looking into this for you. If there's a particular box you're concerned about, we'd like to know about it so please do drop our team a note at hello@yorkshiretea.co.uk so they can have some tea bags taste tested for you by our experts.

Vurdert til 1 av 5 stjerner

Tea is weaker

I have used Yorkshire Tea leaves daily for decades and the recent two packets are much weaker in flavour and colour than usual. Very disappointing.

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Yorkshire Tea

Svar fra Yorkshire Tea

Hi Sue! Thank you for your review, always great to hear from long-standing customers of Yorkshire Tea. We're sorry your recent tea bags aren't tasting quite right for you, our blend hasn’t changed but if you’d like our customer services team to look into this, please do drop them a note at hello@yorkshiretea.co.uk so they can help put this right nice and speedily.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv