Menteurs et mesquins. Surtout ne leur réclamez rien, il vous en coûterait.Je leur ai signalé plus de poudre que d'habitude dans une boite. "Envoyez-la en Pologne, on vous remboursera", dirent-ils. Pui... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I hadn't tasted this tea for 30 years until recently, and it has completely lost its strength as a black tea and its bergamot flavor. It's probably because they've changed the formula and now it's... Vis mer
The company has changed the packaging, is using what appear to be plastic tea bag packets instead of paper, and is the tea fresher for it? Quite the reverse. Pour boiling water over a new Earl Grey te... Vis mer
Oh dear Twinings, what's happened? I've been drinking Earl Grey teabags for years without any problems, but now, every cup I have, the bag splits & there's loose tea at the bottom of my mug! Seems... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
High cost for cheap, rubbish packaging
For the price they charge for tea, I expect to not have to peel the outer packaging from the actual tea bag. 9 times out of 10, the tea bags either stuck to the little piece of cardboard or the packet itself, leaving tears in the tea bag and a mess in my cup. The box is stored in a dark, dry cupboard, used within the month and happens EVERY time I buy a box, not just a one off. Sort it out.
Menteurs et mesquins
Menteurs et mesquins. Surtout ne leur réclamez rien, il vous en coûterait.Je leur ai signalé plus de poudre que d'habitude dans une boite. "Envoyez-la en Pologne, on vous remboursera", dirent-ils. Puis ont affirmé que "tout est normal", et m'ont envoyé des bons d'achat pour moins que ma dépense et à date de fin proche. Menteurs et mesquins, vous dis-je.
I thought there must be something wrong…
I thought there must be something wrong with me, as surely twinings english breakfast tea could not taste of nothing. I used to love a cup as a treat, I have not drunk it for a long time, but decided to splurge on a box. I was aastounded of how it tasted of absolutley nothing all I could taste was water and honey. Its shocking how awful it is, and shocking how they still charge premium prices for you can't even call it budget tea, its worse than that. Its irrelvant tea. Never trusting twinings again.
tasteless and odourless
I hadn't tasted this tea for 30 years until recently, and it has completely lost its strength as a black tea and its bergamot flavor. It's probably because they've changed the formula and now it's made with bergamot flavoring instead of oil. It tastes and smells practically of nothing; it only has a faint aftertaste of bergamot, but it's as distant to the palate as a galaxy.
It's a real shame, but this is a waste of money. It used to be delicious, and now it's a poor imitation of what it once was!
I love Earl Grey with Vanilla tea but what on earth is this stuff?
I love Earl Grey with Vanilla tea. I normally purchase a quality product from Malta but it is expensive with shipping on top. So when I saw Twinings Vanilla Earl Grey and it was on offer too - I wanted to grab all the boxes on the shelf, but decided to tread with some caution and purchased just two. I know being a Vanilla connoisseur, there are a lot of bad versions out there, from food/drinks to toiletries and perfumed products.
My review of this tea, is it is DISGUSTING!!!
1. It is weak and only enough for a little teacup; not a standard mug.
2. Earl Grey? What Earl Grey? I mean, where is it? IF you concentrate... there is just a faint taste of something that minimally resembles it somewhere in the background once the shock of the the gross so-called Vanilla registers.
3. Finally, the gross so-called Vanilla: it tastes cheap, synthetic and not like natural Vanilla bean. It is more like a wannabe butter taste with a spray of cheap vanilla perfume; the type you would expect to find in a cheap shower gel. You are left with a nasty aftertaste, too.
Who on earth are these people who approve these flavourings? By the way, I drink my tea black (as E.G. really should be drunk), so the nasty flavour really stands out and does not have milk to come to the rescue by dampening down the vile taste of the tea. This is not proper flavoured black tea - it is a concoction of chemicals in a tea base.
I hope Twinings reply to me so I can arrange to get a refund. I doubt the store will refund me for the one opened box and the other sealed. In the past, I used to buy their EG tea and always enjoyed it - until I switched to the Maltese superior Eg with Vanilla.
False advertisement
They sent a "Standard international shipping" advertisement to my email and then refused to ship in any way other than DHL. Being asked why they don't stand by their word, they gave me a bunch of absolutely ridiculous excuses.
Item content was not as ordered
Item content was not as ordered, there was no mug in the uplifting wellness gift box. I've had no response from the query submitted using their online contact form, and emails sent to the contact email address bounced back as undeliverable!
Twinning bad company
I received my order last Friday it was missing my white box so they resend a replacement but the black box I did receive I give to my sister for a gift but it's a empty black box so I have paid £72 for a empty black box because the replacement box twinning tea has called dhl to send it back to them so I'm having to do a charge back to my card for the full order very disappointed and upsetting its been it shows you what kind of a company you are dealing with when they don't respond to reviews? It says it all I have had to send a letter to the ceo mr olav silden today for him to get his customer service staff to sort out my problem its like sending coal to Newcastle?
Plume noire boite Russian earl grey
Bonjour, je viens de trouver une plume noire d'environ 3cm dans ma boite de thé Twinings earl grey ce matin ! Très deçue... beurk...
Earl Grey tea is now tasteless and odourless.
The quality of Twinings' Earl Grey tea has reached their lowest point. It's just like drinking (expensive) hot water!
I started drinking Twinings Earl Grey tea back in early 1990s: I still remember the beautiful aroma that came even from the box. The smell of bergamot from the brewing tea was strong and intoxicating. And the taste!
Since a few years, both the taste and smell of bergamot have being disappearing little by little. So much so that 2 years ago I had to find an alternative.
A few weeks ago I decided to give Twinings another try, so I bought a box, full of hope. It was even worse than 2 years ago: absolutely tasteless! Zero! Nada! Slightly coloured hot water! (I can taste and smell everything else so it’s not me). I will never throw away my money and buy this tea again.
Bring back orange and lotus flower tea
For some unknown reason Twinings in their ivory tower have taken the decision to stop selling orange and lotus flower green tea separately. The company is still making it but you can only get it in a bundle with four other quite revolting mixtures. So if it is being produced for that selection box, why it why can we not have it separately. And why do big companies dream up stupid ideas without doing any market research snd finding out what their customers actually want to buy. There is no stock available in England now of orange and lotus flower tea and the cost of shipping it from American is prohibitive! I am reduced to drinking hot water which gets very boring after a while.
I tried the peppermint tea
I tried the peppermint tea. I got the single packaged tea bags. Those were really good. But the next time I got them they were all in a box. I didn’t think much of the different packaging and made me a peppermint tea. Just finished drinking that one, and it kinda tasted like plastic? I don’t get how they taste different, maybe the longer they stay in the package the more different they taste. I had drinker the first batch of tea over a month after buying it, but the new batch I drank it the moment I took it home
horrible drink
twinings defence - horrible drink
i want to vomit after drinking it
Time to spill the tea!
I only drink Earl Grey tea, and I have been a loyal Twinings customer for years. Unfortunately, it seems the recipe has been altered, producing a watered-down version that no longer satisfies my tastebuds. I now find myself needing to use two tea bags and even microwave them just to get my morning fix.
Why is the company no longer using bergamot oil? “Flavouring” is not the same - this is a nation of tea lovers, and we deserve a proper Earl Grey. Mixing in lemon peel with bergamot changes the classic character of the tea. This version is bland and over-complicated - what is this, Fifty Shades of Earl Grey? No. Classic Earl Grey should be black tea and bergamot oil, nothing else.
Until Twinings restores the brand’s name and the authentic recipe, I will be avoiding their tea.
Manque de classe
J'ai trouvé une plume (environ 3cm) dans mon the russe en vrac. Le sav m'a dit de retourner la plume. Les experts ont confirmé que c'était une plume! (Au cas où je ne sache pas reconnaître une plume).. dédommagement un carnet de 10 bons de réduction de 2.50 euros. Je leur ai dit que venant d'une entreprise comme la leur je m'attendais à mieux!!( je ne parle pas financier) on parle là d'un corps étranger dans une boîte de thé !! Imaginez déjeuner au resto et trouver un cheveux ou poils!! Bref il n'ont pas compris ma requête ne sachant quoi faire car pour twinings des bons de réductions compense d'une plume dans leur boîte... désolée mais quel manque de classe venant d'une entreprise de thé anglais.!! A mon avis un autre aurai envoyer un colis avec des assortiments, coffret , je ne sais pas mais excuser moi des bons de réductions c'est très petit...je l'ai ai donné à ma maman et désormais je vais chez DAMMANN.. meilleurs, plus cher peut être mais plus classe...
The Metabolism tea
The Metabolism tea , with Mint :
I should’ve read the side effects before purchasing this awful product. The taste is awful but that isn’t the only issue. After drinking only half of their metabolism tea I got diarrhoea and was going to the bathroom about 12 times a DAY. I had to take two days off work because of my bowel problems and couldn’t leave the house. I would stay away from this product.
New bags, worse tea
The company has changed the packaging, is using what appear to be plastic tea bag packets instead of paper, and is the tea fresher for it? Quite the reverse. Pour boiling water over a new Earl Grey teabag and the water slowly, slowly begins to turn light amber. It takes two teabags to get the normal color and flavor. I’m hearing the same about the newly repackaged Irish Breakfast: the tea is disappointing long-time users.
Squashed order
Despite all the packaging, half the items I'd ordered were badly squashed. Packet of biscuits unpresentable. Teabags strewn everywhere. What a mess. The items were a gift too so it was hugely disappointing. Will not order from Twinings again.
Great product & service
Twinnings six variety box gift set in a Twinnings bag, is an excellent product and makes a great present. Customer service was equally excellent.
Oh dear, Twinings!
Oh dear Twinings, what's happened?
I've been drinking Earl Grey teabags for years without any problems, but now, every cup I have, the bag splits & there's loose tea at the bottom of my mug!
Seems like others on here have been having similar problems. I thought it was just an issue with a particular packet, but it looks like they're all the same! What a shame!
As someone else said, maybe they're using cheaper ways of making their tea bags. Too much competition from Yorkshire tea perhaps?
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








