Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great little store, it’s hard to find the right balance between good customer service and overbearing, pushy commission chasers but these lads were on the money, with recommendations based on my outfi... Vis mer
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Item left by royal mail in safe place (out building) which is outside the frontdoor in full view of people that i never asked for them to do i was at work at the delivery time and have evidence so h... Vis mer
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Ordered a bargain Sandqvist Sacoche on Tuesday and it arrived Thursday. I was a bit dubious as it's pretty much half-price but it's a new, sealed item and is exactly as described. I'll definitely b... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
From Wilderness to Metropolis... Explore a considered mix of functional brands, all designed for an active life whether lived out on the mountain tops or deep in the heart of the city. Shop now for Fjallraven, Carhartt, Saucony and more...
Kontaktopplysninger
Storbritannia
- info@yardsstore.com
- yardsstore.com
4,4
Enestående
243 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy online access
Easy online access, dispatched the item quickly. Good customer service.
11. november 2024
Svar fra Yards Store
Hi Gian,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. -Team Yards
Favourite shop in Manchester
Favourite shop in Manchester. Darcy, Ed, Neil, Miles, Charlie and Ollie are all excellent staff, focused on superb customer service.
25. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yards Store
Hi Stuart,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service.-Team Yards
Quick delivery and good value for money.
13. oktober 2024
Svar fra Yards Store
Hello,
Thank you for the 5 Stars! We're delighted to hear about your positive experience.- Team Yards
Excellent on line and instore
Great shop be it in store or online , love visiting my local shop in Sheffield excellent in all ways
13. oktober 2024
Svar fra Yards Store
Hi John,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service online and in store!- Team Yards
Svar fra Yards Store
Hi Chik,
We appreciate your feedback and are thrilled to hear about your positive experience. Thank you for your support-Team Yards
Super fast delivery
Super fast delivery for my new Patagonia Down Hoody.
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yards Store
Hi Jacky,
We're pleased to have provided a positive experience for you. Thank you for your feedback! -Team Yards
Where do I start…
Where do I start…
So I purchased a And wander bag from yards store sheffield. I got home and realised the bag wasn’t for me and it was smaller than I realised when looking at it in store ( totally my fault I get that ) so I went back to store to return it. They gave me a credit note in which you can only spend that credit note in store
( not online ) again this was fine. I couldn’t find anything in store so I left it and went home. I then went on yards stores website and found a few bits that I liked and I noticed that you could do a telephone order. So I rang up the store to order the bits id seen online so that I could go into store , try them on and then use my credit note to purchase them.
So after a week 1 item arrived but the other I was waiting on. The guys in store took my name, email and number to contact me once both of the items arrived in store. 2 and a half weeks later I’d still not heard anything so I went into the store to find out what’s happening. I got passed from pillar to post by staff members as I was told “ sorry I didn’t deal with this transaction so I know nothing about it, joe who sorted the phone ordered isn’t in today” which left me standing there like a Lemon wondering what to do??
So I went home and they told me they’d chase it up when Joe was working.
The day after Joe rang me to tell me
1 of the items had arrived and they were waiting for the other….. ten minutes later another chap rang me to tell me that 1 of the items had arrived but because non of the staff had communicated that item had now been sent back to the warehouse and sold to someone else.. and the other item I ordered has been sent to the Manchester store and had been sat there for weeks. So in the end I was told that I can’t order via the phone to store as they can’t trust their own system or staff. I’m a big collector of clothes and wouldn’t usually do this but this has been such a process and mess around for me to just get 2 items. I would NOT recommend buying anything from this store unless you are 1000% sure you like it. Very unprofessional service and a joke of a system. I was happy to see yards had opened a store in sheffield but as a business owner myself I won’t be recommending this store to any of my customers. They have offered me 15% off the 1 item which should be arriving in store this week but after travelling to store twice ( half an hour away from my house ) it’s just not enough and I really am disappointed in the hassle and mess around they’ve cause me. If they just accepted returns this whole process would have never had to happen
If I could leave 0 stars then I would
16. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yards Store
Hi Edward,
I’m really sorry to hear about your frustrating experience with your order and the communication issues at our Sheffield store. It’s understandable how disappointing it must have been to deal with so many complications and to feel left in the dark.
I appreciate your feedback about the return policy and the challenges you faced with the phone order. This is certainly not the level of service we aim to provide, and I will ensure your concerns are shared with the team so we can improve our processes.
I understand the 15% discount may not feel sufficient after all the inconvenience you experienced.
Thank you for bringing this to our attention, and I’m truly sorry for the hassle you've gone through. Your feedback is invaluable to us, and we hope to do better in the future.- Team Yards
Everything is perfect and smooth
Ordering from Yards Store is super easy and convenient. It only takes 7 day for delivery to Asia and the stuff has no defect. Would definitely order again!
13. august 2024
Svar fra Yards Store
Hi Panisara,
Thank you for your positive review. We're committed to delivering excellent service. -Team Yards
Fantastic shop
Fantastic shop, great choice of top clothing, fantastic customer service.
12. august 2024
Svar fra Yards Store
Hi Craig,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service. -Team Yards
Svar fra Yards Store
Thank you for the great feedback and 5 stars!
- Team Yards Store
Svar fra Yards Store
Thank you for the 5 Stars Albert!
- Team Yards Store
1st time I've ordered from Yards and it…
1st time I've ordered from Yards and it won't be the last . Happy customer
29. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yards Store
Thank you for 5 stars and lovely feedback Terry! It's great to hear you'll be back your support is appreciated.
- Team Yards Store
Quick and efficient order / delivery.
Quick and efficient order / delivery.
Perfect products.
14. juni 2024
Svar fra Yards Store
Thank you for the feedback Terence! Your support is appreciated.
- Team Yards Store
Svar fra Yards Store
Thanks Gary! We appreciate the feedback!
Svar fra Yards Store
Hello Andrew
Thank you for your positive review! We're glad to hear about your experience and appreciate your support.
Team Yard Store
Helpful customer service
There was a little hiccup with my order over the busy Christmas period, but the staff were very helpful and sorted everything for me. I found them very personable, and I was more than happy with what I ordered
13. desember 2023
Svar fra Yards Store
Hi Bryn,
We're genuinely sorry for the 'hiccup' and pleased this was resolved for you. Thank you so much for leaving such a great review and thank you for your order, we really appreciate it.
Yards
Svar fra Yards Store
Thank you for this review Elspeth, we appreciate it! And thank you for your order, we're pleased that you have been happy with everything.
Best regards
Yards
Spoke to really helpful woman on the…
Spoke to really helpful woman on the phone. Delivery was quick. Price was good. Good experience
16. november 2023
Svar fra Yards Store
Hi John,
This is great to hear - thank you for taking the time to leave this great review, we appreciate it.
Best regards
Yards
Svar fra Yards Store
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service.
A worthy successor to Oi Polloi
At last, a menswear boutique with my favourite Japanese labels and more. Great price point and an unrivalled customer service from start to finish. My new go to for online clobber. Thanks Yards Store team
23. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Yards Store
Thank you for your review Scott and this is great to hear - we shall look forward to seeing you again!
Best regards
Yards
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