Brilliant mid sleeper bed! This is for my son for Christmas and I know he's going to love it. Really easy to put together. It took me 2 hours but I'm quite slow. The instructions are really well put t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased a desk with a chair, a bed, and a mattress for my son’s birthday. The bed arrived incomplete—the courier company lost the second box. When I called them, they spent a week searching for th... Vis mer
Contacted for a replacement arm for a pedestal chair due to a ripped cover. (very hard to find these replacements online) Response was received within an hour from Ethan to check our address. Follow u... Vis mer
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Easy to use website, amazing range of items, super fast delivery, the chair was so easy to put together, the desk was super easy as well, really really good experience, will definitely be using them... Vis mer
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Informasjon om virksomheten
Om X Rocker UK
Skrevet av virksomheten
About X Rocker UK
Where Gaming Lives.
Celebrating over 20 years of success in the industry, X Rocker is renowned for redefining home entertainment for gamers across the globe.
Our Mission
Making gaming accessible for the whole family is our mission. With X Rocker's huge product offering of gaming chairs and gaming desks, to the world's first gamer beds, there's something for everyone to enhance their gameplay experience. As always, design and innovation are at the forefront of our vision as we continue to push the boundaries of gaming furniture in today's global market.
Game on.
Next-day delivery available from £9.99*
Thanks to our trusted delivery partners, we can deliver across the UK with free and fast shipping available on all products. T&C's apply.
Kontaktopplysninger
Valmas LTD. Bradford Road, HD6 4DJ, Brighouse, Storbritannia
- 01274 683109
- www.xrocker.co.uk/pages/support
- xrocker.co.uk
4,3
Enestående
11k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The chair was delivered a day early
The chair was delivered a day early! Easy to assemble and awesomely comfortable!!!!
4. september 2026
Svar fra X Rocker UK
Hi Philip,
Thanks for leaving a great review. We're so happy to hear that your delivery arrived early, and that assembly of your Tempest Gaming Chair went smoothly. We appreciate your kind feedback on how comfy the chair is, and would love to serve you again in the future.
Kind Regards,😊️🎮️
XR Support
Great bed my son loves it great…
Great bed my son loves it great quality and great delivery
3. september 2026
Svar fra X Rocker UK
Hi Vanessa,
Thanks for leaving feedback! We love to hear about people loving our products, so it's great to know that your son enjoys the Battlebunk XL and that it arrived in plenty of time. We hope you're both satisfied with our service, and we'd love to see you again in the future.
Kind Regards,😊️🎮️
XR Support
Not received item
3. september 2026
Svar fra X Rocker UK
Hi Caitlin,
Thank you for the review! This certainly does not sound right, and we are very disappointed to hear this. We have reached out through email to you so that we can get this resolved for you as soon as possible. This is not the level of service we strive for, and we never want to make our customer feel disappointed or inconvenienced. Please feel free to reach out to us or reply to our email, and we would be more than happy to assist you further. 😊️
Kind regards, 😊️🎮️
XR Support
Great product and service
Delivered in good time really nice wardrobes and draws for my teenager.
2. september 2026
Svar fra X Rocker UK
Hi Tessa,
Thank you for leaving a review! We are delighted to hear that your products arrived on time and that your teenager is enjoying their products! We hope to see you again in the future.
Kind regards 😊️🎮️
XR Support
Top notch mid sleeper for early teen
The bed quality is brilliant and the build instructions are simple and easy to follow.
1. september 2026
Svar fra X Rocker UK
Hi Chris,
Thanks for leaving feedback. We're very pleased to hear that you're happy with the quality of your order, and that it was easy to assemble. We hope everything suits your needs, and would love to see you again in the future.
Kind Regards,😊️🎮️
XR Support
Great looking bed
Great looking bed I bought with mattress took a while to build, delivery was good and time will tell but bed seems sturdy
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hi Zayn,
Thanks for taking the time to leave a review! We're glad to hear that the delivery of your order went smoothly, and that you're satisfied with the build quality of the bed. We'd love to know how we can improve our service further, and we'd be happy to see you again. 😊️
Kind Regards,😊️🎮️
XR Support
Delivery was so quick and everything…
Delivery was so quick and everything was packaged so well. Very happy and pleased with our item which was a double ottoman bed, would definitely recommend this to anyone thinking of purchasing items from them.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hi Mr Singh,
Thank you for taking the time to leave a review. We're delighted to hear that your delivery arrived promptly and that you were satisfied with the quality of your order. We greatly appreciate your recommendation, and would love to see you again in the future.
Kind Regards, 😊️🎮️
XR Support
MY BEST DAY EVER
The gaming chair I got is SO comfortable and I’m glad it has a massager so while I’m using my racing gear I can release stress with the massager!!!!!!! Thank you for having the xrocker apex gaming chair in stock!
6. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hello
Thank you for the great review! We are so glad to hear that you are enjoying the Apex Gaming Chair
all the best!
XR Support
Gaming Chair…
Bought a Gaming chair for my son as an end of Primary school gift. It’s a really nice chair, matches the decor of his room and its space saving being on the floor. I always used to find him in weird uncomfortable positions on the floor when playing on his PS5 but now he’s comfortable on his chair! Even the cat loves a nap on it in The day 🙈🤣 Reasonable prices aswell. Great product, thank you!
13. juli 2026
Svar fra X Rocker UK
Hello Catrin,
Thank you for the review! We are delighted to hear that your son loves his chair and can now sit comfortably, as well as your cat! Good luck with high school 😊️
Kind regards, 😊️🎮️
XR Support
I called for a replacment matt for my…
I called for a replacment matt for my gaming desk and the customer service had been amazing i couldnt ask for more
Special mention to Sophie she has been fabulous all the way through and so delightful to get the issue resolved, pay rise for sure :)
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hello and thank you for the lovely review!
It's great to hear that Sophie was able to assist you with the replacement mousepad.
We are here if you ever need any further assistance.
All the best!
XR Support
Svar fra X Rocker UK
Hi Jenny,
Thank you for the review! It is great to hear that you had a great experience assembling your XRocker products and hope you continue to enjoy 😊️
Kind regards, 😊️🎮️
XR Support
Customer service team are fantastic and…
Customer service team are fantastic and resolved an issue where I couldn't find my discount code, I was kindly sent a replacement code and made my first purchase and I'm now anticipating my new Bed/Cinema.(✷‿✷)
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hi Bradley,
Thank you for the review! We are delighted to hear that our customer service team could assist you with your issue. We hope you enjoy your products 😊️
Kind regards, 😊️🎮️
XR Support
The bed is sickkkk and the chairs are…
The bed is sickkkk and the chairs are suppeerrrr comfyyyyy
My son gave this review and is very happy with his xrocker set up. Would highly recommend
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hi Daniel
Thank you for the review, we are glad you liked your bed and chair!
All the best!
XR Support
My new bed
My new bed has made my gaming experience far greater
Its a gaming changer🤣🤣
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hello Dean
Glad to hear your gaming chair has been a hit!
Game on!
XR Support
Great chair for my five year old son
Great chair for my five year old son, quick delivery, couldn't be happier.
19. august 2026
Svar fra X Rocker UK
Thanks for the review Lee!
Glad to hear the Saturn went down a treat!
If you need anything in future, let us know!
All the best
XR Support
The Best Bed I’ve Ever Had…
The Best Bed I’ve Ever Had 😊😊😊😊😊😊😊😊😊😊😁😁😊😁😊😁😊😁
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hello Ollie
Great to hear that the bed is a hit! Thanks for the great review!
All the best!
XR Support
Harrassed
Chair great, bought it for my bill’s birthday, 3 stars because of the amount of emails I’ve gotten asking for a review
20. august 2026
Svar fra X Rocker UK
Hello Kevin
Thank you for the review and we are sorry to hear that you felt harrassed by Review requests. We can see that two have been delivered, however it sounds like you may have received more? We would like to find out so that we can resolve this. Would you be open to discuss?
In any case, we are so happy to hear that the chair has gone down well for the big day!
All the best
XR Support
Overall Okay - Issues with parts
Arrived in good time and decent quality - one of the parts unfortunately had 2 drill holes which hadn't been tapped (unable to insert bolts). Customer service were somewhat helpful (got back to me in 4 days) but unable to send out a replacement part. They did however offer a refund/replacement if the entire bed was dissembled returned in the original packaging.
Slightly less of an issue was the gas struts and mechanism were incorrectly labelled - however was simple enough to work out which part number they were in the diagram.
21. august 2026
Svar fra X Rocker UK
Hello KC
Thank you for you for your review. We apologise for the issues encountered and am glad to see that we were able to assist with a resolution.
We raise all issues we encounter to our factory partners to ensure improvements across the board, your comments have been noted and passed on.
If there is anything we can do to assist in future, please let us know.
All the best
XR Support
Haven’t received my refund despite…
Haven’t received my refund despite cancelling my order. It’s been well over a week and heard nothing back despite them saying I’d find out about the cancellation status after 24 hours.
19. august 2026
Svar fra X Rocker UK
Hello OM
Thank you for the review. We are are sorry for the delay on this. we have to wait for items to return to our warehouse before a refund can be given. This took longer than expected in this instance. I can see a refund has now been tendered for your order.
Once again, apologies for the delay.
All the best
XR support
Really good bed
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra X Rocker UK
Hello Harry
It's great to hear that you like your bed! Thank you for the fantastic review!
All the best
XR Support
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