Xometry Europe Anmeldelser 276

A día de hoy Xometry adoptó una actitud positiva y rápida encarando el problema con efectividad y rapidez al objeto de resolver el problema generado por un proveedor asociado a su cliente. se han producido varias llamadas que han servido para allanar el camino en la resolución del problema algo que dice mucho a favor de una actuación positiva en una crisis por parte de la empresa.

Good quality, very fast, very good service, transparent costs.

I came to Xometry with an extremely urgent and short deadline for a very large 3D print. Alina made the time to talk about the project and answer all of questions, while pulling in the proper expertises. She then above and beyond to take care of any issues on an extremely tight turn around being instrumental in our project's sucess and have already started another.

Perfect parts, great price, and easy to use.

Ein sehr benutzerfreundliches Bestellsystem!
Angemessene Lieferzeiten.
Das Personal ist sehr zuvorkommend.
Die Qualität der lasergeschnittenen Teile ist perfekt!
Mit freundlichen Grüßen, Vitali.

Wir haben immer gute Betreuung von Alina gehabt. Schnelle und verbindliche Kommunikation. Effektive und unterstützend.

Super Ware, super Abwicklung, wird nun mein Standard Lieferant. Von der Bestellung bis zum erhalt nicht mal 12 Tage, Top, Jederzeit gerne wieder :-)

Rapide, technique, efficace

Sempre puntuali e veloci, disponibili a venire incontro al cliente. Qualità dei manufatti alta. Uso xometry da anni e continuerò a farlo!

Wir sind rundum zufrieden mit der Zuasammenarbeit mit Xometry.

I sent the file with the design. I chose the material, color, and other details. Within minutes, I received a quote for the job. I ordered it, and I received the material before the agreed-upon date. Everything was perfect.
Excellent experience

I had a very positive experience with Xometry. The customer support was friendly and helpful, and the online ordering process was straightforward. What stood out in particular was the extremely fast quotation and processing time, which made it easy to quickly configure exactly what I needed.

So far, I have only ordered simple parts, but in both cases the production time was even faster than initially stated. The quality of the parts was good and fully met my requirements.

Sicherlich eine der schlechtesten Kundenservice Erfahrung die ich jemals machen musste. E-Mails werden wochenlang nicht bearbeitet und die Druckqualität ist nach meiner Einschätzung bedeutend schlechter als bei der Konkurrenz. Ich kann nur warnen: Meiden Sie das Unternehmen.

As a production partner, I had a very disappointing experience regarding a color dispute. The order specified “Ivory” without any RAL, Pantone, or other standardized color reference. The material used clearly falls within the accepted ivory range (warm off-white tones), and same material had previously been accepted without issue.

Despite the absence of any defined color code, the parts were rejected for not matching an unspecified shade of ivory, and I was ultimately forced to issue a credit note.

When a color is requested without a precise standard, it is unreasonable to later reject production based on subjective interpretation. Clear technical specifications should be mandatory to protect both clients and production partners.

Unfortunately, in this case, the responsibility was shifted entirely onto the manufacturer. This is Xometry Europe. Well done!

Ottimi prezzi anche per pochi pezzi, tempi di consegna anche.

cheaper
faster
good quality

I am rating them poorly for now, though I may revise my review later if they fix this mess.

I paid for express delivery on a part weeks ago, and it still hasn't arrived. I am constantly bombarded with emails blaming "Christmas delays." That would be acceptable if they had warned me before I paid, but they didn't.

The delivery date keeps moving: first it was early January, then the 5th, then the 7th, and now nobody knows. They claim it is for "quality control," but it feels like pure mismanagement. My prototype is stuck on hold because of them. I even offered a solution (switching to CNC at their cost), but they refuse to answer my emails regarding the status or damages.

Save your time and money—stay away.

Xometry is a great provider of manufactured parts with simple and quick quoting engine. The system may indicate higher lead times due to automated quoting, however, parts may arrive a bit before the deadline. There are plenty of discounts throughout the year so you can save some money as well.

Preventivi istantanei e precisi, gentilezza e velocità nelle comunicazioni, non hanno mai sollevato obiezioni o problematiche.
Veloci nelle consegne.
Ottimo rapporto qualità prezzo.

Price, service quality all are perfect!