XLMOTO UK Anmeldelser 

They where perfect delivery on time product packaged well so no damage and knock on door a stayed until I answered it rather than knocking and leaving they made sure I got the delivery.

Great experience all round.

Great prices and great website.

Good communication and speedy delivery.🤙

Sent me the wrong item, when I contacted company they said it was my mistake, I took a screen shot of my order to show them what id ordered, will not use this company again, disgraceful company trying to say I ordered wrong item! Stay Clear

Not a British company. Expect long delays and loses. Refunded eventually. Won't be using the company again.

Arrived super fast. Great quality gear at a great price. Thanks

Ordered a backpack, however some how someone didn’t transfer the delivery address correctly and the first I knew was a email saying it was being sent back. Tired to explain to Xlmoto and she just said it was too late! Ended up getting a refund and buying else where

I placed my order with this company as they were selling a premium crash helmet at a lower price than every competitor. They informed me of the despatch and provided a tracking number. The comms from the tracking company was a little sketchy, but that's not a reflection on XLMOTO at all. I was given a time frame of a week for delivery, but was pleasantly surprised when it arrived a full 4 days ahead of schedule (bravo to the couriers). The price I paid included postage & taxes given that it was coming from Poland. This was still cheaper than every UK outlet selling the exact same helmet, and still cheaper than UK outlets with me purchasing a second item!
I now review XLMOTO website daily. I'll definately be buying from them again.

Very pleased with all aspects of my purchase 😀

Good quality of product and great price!
Invoice 72802934
The company has to improve its communication and response time.
I had received the products with one mismatched item, which took from mid March to mid June to be replaced.
After 3 months waiting, I finally I have the set of luggage to the bike. Because of the poor communication and delays, the set was not with me when I needed for my European trip.
The company seems honest and reliable, but the lack of a telephone number and email replies without appropriate attention to the questions and asks was indeed very frustrating.
Hopefully this review will help the company to improve their services.
Regards
KI

Quality products at the best prices...............

The order process takes ages
The refund process is even longer

25 days I’ve been waiting for a refund
There portal is a total joke and their customer service non existent and when you ask about there refund process they say it can take 30 days and give you nothing else. No reassurance or explain the process or anything.

I own a successful online business and our customers are refunded instantly! I don’t understand why you wait so long.
The returns go to your uk hub. They should be inspected there, and that’s when the refund should occur.
Tracking also ends at the point for the customer which is ludicrous.

Seriously old school and floored business model / practice

Order no 73397953

Had exactly what I wanted - no additional fees to pay in UK and delivery was scheduled and quick.
Great packaging also - items well protected.

Really good clear communication when an item was delayed from supplier.
Great price and quality item.

Great price and quicker than expected delivery

she loved the gift

Ordering was easy, prices and quality are good. Info found on site is good as well. Delivery takes a while, but is worth the wait.

Great jacket, great price, exchanged for bigger size no problem. Just waiting for refund.

The chairs are really well made and have a very easy way to fold up, it’s a very good design. The chairs arrived very quickly, given they are shipped into the UK and arrived ahead of schedule.