I ordered an exhaust that displayed as an in-stock item. After purchase, they took my money, changed the delivery day from just over a week to a month and refused a refund when it wasn't going to be h... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered two Airoh commander 2 helmets. Arrived really well packaged. Unfortunately after three uses both helmets slip forward. Out of time for return. Unsure if smaller padding will help. Bit of wind... Vis mer
Good fit all round, waist size was accurate and the leg length was exactly right, long enough when riding so they’re not flapping around your ankles and when off the bike they’re not too long walking... Vis mer
My helmet took a bash while I was in the Highlands of Scotland, I needed a cheap replacement as soon as possible, XL Moto promised the best price and the quickest delivery, they delivered on both, ver... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to XLMOTO UK
Skrevet av virksomheten
- 60 DAYS RETURN POLICY
- You can make a return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
- FREE POSTAGE ON ORDERS OVER £50*
- If you make an order for over £50, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.
Kontaktopplysninger
Storbritannia
- info@xlmoto.co.uk
- xlmoto.co.uk
4,5
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast delivery as usual product top class
31. mai 2026
Excellent price and speedy delivery
Excellent price and speedy delivery. Yup marks all round!
31. mai 2026
Great value, quick delivery.
Great value, quick delivery. Can't fault the service. Highly recommend XLMoto
30. mai 2026
great service and good choice well…
great service and good choice well priced would recommend
29. mai 2026
Very fast service to the uk well…
Very fast service to the uk well packaged and tracking number provided
28. mai 2026
Great quality
Great quality armourd trousers comfortable and very well made also look great highly recommend this brand
17. mai 2026
Good service !
27. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Delivery
It was difficult to set the delivery address, asked for a Dorset delivery but it came to Plymouth. emailed and was assured the address had been changed with the courier, but it still delivered to Plymouth so we had to pay additional postage to get it delivered to Dorset. Extra expense not appreciated.
26. mai 2026
Svar fra XLMOTO UK
We sincerely apologize for the difficulties you experienced with your delivery and the additional postage costs. We understand how frustrating it is when a delivery doesn't go as planned, especially after being assured the address was updated. We are reviewing our delivery address change process to prevent similar issues in the future. We appreciate you bringing this to our attention.
It was my first order via this site
It was my first order via this site. I thought it is scam. But I received everything and there wasn't any problem related to tax, custom. As they say on their website everything included. I definitely recommend them.
11. desember 2025
Ordered two Airoh commander 2 helmets
Ordered two Airoh commander 2 helmets. Arrived really well packaged. Unfortunately after three uses both helmets slip forward. Out of time for return. Unsure if smaller padding will help. Bit of wind noise but not too much of an issue if wearing earplugs 🤗
22. mars 2026
Great service and quick delivery as…
Great service and quick delivery as usual. Strongly recommend!
24. mai 2026
Good price, but item was damaged.
Good price for an LS2 helmet.
However it took longer to come than I anticipated and when it did arrive, there were several scratches on the brand new visor. Very disappointing as it still wasn't a cheap purchase. I won't be using XL Moto again..!
24. mai 2026
Svar fra XLMOTO UK
We are truly sorry to hear about the delay in your order and the scratches on your new helmet visor. We understand your disappointment, especially as this was not a cheap purchase. We are reviewing our packaging and delivery processes to prevent similar issues in the future. We appreciate you bringing this to our attention.
Product delivered quickly
Product delivered quickly. Quality boots trousers jacket and gloves. Highly recommend
24. mai 2026
The wrong item was sent
The wrong item was sent, although the description was of the correct item. I wanted a replacement but was credited the purchase amount minus a return fee. Communication is only online, it would be so much easier to speak to someone to fully explain the issue and resolve it. So it cost me £5 and my time to not get anything
24. mai 2026
Svar fra XLMOTO UK
We sincerely regret that the incorrect item was sent and understand your frustration with the return process and the associated fee. We are reviewing our internal procedures to prevent similar occurrences and improve our communication channels. We appreciate you bringing this to our attention.
One of the 2 tyres was perfect,
One of the 2 tyres was perfect,
The 2nd needs exchanging for the correct size.
Friendly service,
Delivery is expensive for the timescales.
Happy to keep trying.
👍
23. mai 2026
Great experience with XLMOTO
Great experience with XLMOTO. I ordered a jacket, it took a couple of weeks to arrive but I expected that, and it was slightly too big. I arranged a return which was very simple and I got a timely refund. About to order the jacket in a smaller size.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.