Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... Vis mer
Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... Vis mer
I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... Vis mer
Selskapet har svart
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A month later, I still haven't received my order
Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Very disappointing experience, problems from start to finish
I placed a larger order with XL Moto for almost €1,000 worth of motorcycle gear and had high expectations. Unfortunately, the entire experience was very disappointing.
After placing the order, the communication was unclear and it took around three weeks before I received my items. During that time, it was difficult to know whether the order had even been processed, and I had to contact customer service myself to get confirmation.
When the products finally arrived, the problems continued. The first motorcycle jacket I ordered arrived with a broken zipper straight out of the package. I decided to purchase a more expensive Segura Formula jacket instead, but unfortunately that jacket also arrived in poor condition, with visible scratches despite being sold as a new product.
On top of that, I believe a back protector that was returned together with the first jacket was included in the return package, but XL Moto claims they did not receive it.. This has made the return process even more frustrating.
When spending over €1,000 on motorcycle equipment, you expect new, flawless products and professional customer service. Unfortunately, the delivery process, communication, quality control, and return handling have all been disappointing.
I expected much more from such a large retailer and would think twice before ordering expensive equipment from XL Moto again.
I have tried contacting customer service but for now they havent been very helpful. Beware!
Bruker kanskje KI til å svareVis mer
Fast shipping all the way to Canada
Fast shipping all the way to Canada. Great prices and customer service is excellent!

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Excelente experiência nas compras e…
Excelente experiência nas compras e também na entrega dos produtos com rapidez e acompanhamento no rastreio.

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Great service and great selection
I contacted customer service of XLMOTO after finding out carrier issues with my shipment. All communication were excellent, all issues were dealt with and resolved professionally, showing me they really take care of their customers.
Fully recommend to do business here. Awesome selection, quick response, handling and shipping. The page is also well set up and makes the shopping easy.
Big thanks to Karolína for superb communication.

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Было приятно узнать ВАС
Мне понравился делать на этом сайте покупку. Они были общительными и точными.

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Honestly was skeptical
Honestly was skeptical, ordered the majority of my gear as I am a new rider and items I purchased are great!! Came on time!

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Incredibly impressed with price & shipping!
I am so incredibly impressed with XLMOTO!
Just bought a new bike and wanted a good, quality lock but found the options for ABUS brand of locks to be extremely expensive here in Canada.
So when I found the item on XLMOTO, it was a better deal for me to pay in US plus shipping plus customs/duties which was great. But the impressive part is that it shipped from Poland to Canada within a week! At first, I didn’t believe the estimated delivery date but sure enough, it even arrived 2 days sooner than expected.
As I gear up and setup my bike, I will DEFINITELY be returning to shop on this site… thank you for the great deal, and super-fast processing and shipping!! Great job by the team at XLMOTO!
(Purchased the GRANIT™ 68 VICTORY 12KS BLACK LOOP for my 2022 Honda CRF300L)

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Item is as described, delivered on-time
My order was prepared and shipped quickly, no issues at all. Moto pants arrived on-time, exactly as described.

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Awesome prices, good quality products
I was always skeptical about this website, but when I made an order, I changed my mind.
Delivery time was good, product price - awesome, product quality - good.
Overall I'm glad I found this website, sure I'll make other orders from this website in the future.

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XLMoto always delivers excellent…
XLMoto always delivers excellent products at reasonable prices, swiftly, efficiently and without issues. I have bought many times from XLMoto and my expectations are always met, often exceeded.

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Great store for motorcycle gear
Large verity of product and brands, very good process, reasonable shipping costs, excellent shipping time, very good visibility of the shipping process.

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Size is too small and poor delivery options
Delivery was fast but only one option through DHL which double the price for me and made your discount useless. Moreover, the size turned out much smaller than expected wich made the gloves impossible to wear. Your size chart is confusing.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







