There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far betwee... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected... Vis mer
Selskapet har svart
The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing... Vis mer
Selskapet har svart
Utilizzo ormai da diversi anni questa edicola virtuale per riviste online e mi sono sempre trovato molto bene nella consultazione e lettura, utilizzando anche le relative app, su diversi sistemi. Og... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Kontaktopplysninger
4,2
Bra
418 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliable communication
Quick response and good action on offers!
3. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Precious K Phiri. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
I received a quick response
7. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Jackie. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
You have most of the magazines I…
You have most of the magazines I subscribe to. There seem to be a lot. It would be good if I could print out an article from one of my magazines so I can use it in my shop. Trying to print an article doesn't work at all.
30. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Hi Marno, many thanks for your kind review! All our teams are committed to provide a fully multiplatform service to let all our readers read comfortably on any device or computer, and reading comments like yours is truly incredibly rewarding. Thanks so much! Should you have any other feedback, needed help with any of your subscriptions or even if you were looking for the best offers, please don't hesitate to contact our team via live chat or email at support@zinio.com. We will be happy to help!
Todo bien
Todo bien. Responden muy rápido y resuelven igual de rápido
23. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Hiram. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Support team is great!
Support team communicated very well and had the answer to my question. Thank you.
To Trust pilot: My name isn't Greg!
12. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Funciona fatal
Para usar zinio hace falta más que paciencia. La app funciona fatal. Acabo de comprar dos revistas y no me deja verlas. Dejaré de usarlo. No lo recomiendo a nadie.
21. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Gracias por sus comentarios. Lamentamos mucho su experiencia. Con el fin de ayudarle a resolver el problema que tuvo en el sitio web y mientras que su compra, por favor póngase en contacto con nosotros proporcionando información detallada junto con el nombre exacto de la revista en support@zinio.comquoting ref #1295072
Suscripción a revista cancelada
Me suscribí a una revista digital (Desnivel) que ofrecía Zinio, y ahora me informa que ha cancelado el acuerdo con dicha revista y que no me la va a poder ofrecer.
Me ofrece un vale para que me suscriba a otra revista diferente, pero a mi no me interesa y quiero el retorno de mi pago, a lo cual se niega.
Actualización
Como se puede ver, Zinio me pide como respuesta a esta denuncia en Trustpilot que les envíe todo el detalle de mi reclamación.
Tras hacerlo su respuesta vuelve a ser la misma: que han transcurrido más de 3 meses de la contratación del servicio y que no me pueden hacer la devolución por paypal.
La verdad es que me están tomando el pelo de una forma clara: nada les impide hacerme un ingreso a través de paypal o de una tarjeta de crédito sin tener que estar vinculado al pago inicial.
Tened en cuenta lo que me ha ocurrido antes de hacer una suscripción con Zinio, pues en el caso de que finalicen su acuerdo con la revista te la dejan de enviar y se lavan totalmente las manos.
Ahora voy a tratar de poner una reclamación en consumo.
20. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Gracias por sus comentarios. Lamentamos mucho su experiencia. Con el fin de ayudarle a resolver el problema que tuvo en el sitio web y mientras que su compra, por favor póngase en contacto con nosotros proporcionando información detallada junto con el nombre exacto de la revista en support@zinio.comquoting ref #1294854
excellent job
They were very helpful and solved my problem at once.
20. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
rapid response
16. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Thank you all!
28. mars 2023
Anmeldelse skrevet uten oppfordring
subs transfer assistance
A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.
24. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review Graeme. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
good technical support and a lot of…
good technical support and a lot of magazines
25. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1288828.
All the problems hve been solved
All the problems hve been solved. Great service. Manny thanks.
23. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
They were really helpful
They were really helpful, quick and efficient results.
21. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1287907.
Zinio!
Content on Zinio and customer support has been great!
23. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1287903.
Able to resolve the issues in prompt…
Able to resolve the issues in prompt manner
22. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
ReRequest for Woman's Day digital description no. 12 issue.quest for update in delivering the…
Request for update in delivering the Woman's Day issue for the week was immediately taken action with but now it is happening again. Usually i got the digital issue sunday afternoon or in the evening but now it's 11:16 pm NZ time and i've been patiently checking since this morning but to no avail.
20. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your feedback. We are very sorry to hear about your experience. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information along with the exact magazine name at support@zinio.comquoting ref #1287104
Support team gives excellent service
After having issue being unable to read my magazines, support team gave excellent follow up and service.
19. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Great customer service!!
They were great in handling my issue of not recieving my back issues. The kept me informed of the situation while it was being resloved.
16. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Given a subscription to Gardners World…
Given a subscription to Gardners World digital magazine and it is hopeless trying to get it to download. Keep getting an error message saying download failed. Put the magazine into favourites but when I go back to it it’s not there.
I would never voluntarily use this app again.
17. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zinio
Thank you for your feedback. We are very sorry to hear about your experience. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information along with the exact magazine name at support@zinio.comquoting ref #1286452
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.