I had the pleasure of being looked after by Lizzie M i sent her an email about a predicament i was in and she was fantastic . Lizzies customer service skills are superb and id go as far as saying a c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Expert guidance and a great day! Loved every minute of the day. Dan got us working on our projects straight away and broke down every step with expert ease. His patient and easygoing approach made... Vis mer
This review is for: Ifly Spitfire Simulator 126 Jug Bank, Ashley, Market Drayton TF9 4NJ, UK Brilliant, you really lose yourself in this spitfire experience. I loved flying over the white cliffs o... Vis mer
Selskapet har svart
Fantastic customer service. I can’t thank Lizzie more for her kind, caring email exchanges. She completely understood my query & helped me very quickly indeed with the upmost professionalism. I would... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I emailed regarding an experience my…
I emailed regarding an experience my partner received for his birthday that past its expiry date, Lizzie dealt with my matter efficiently and was very kind and helpful, thank you so much!

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Lizzie M at the Wonder Days Customer…
Lizzie M at the Wonder Days Customer Services was amazing when I misspelled my email address for an extension to my flight experience. Lizzie responded within minutes and allayed any concerns I had, the new voucher was in my in-box before I read her email saying “this would not be a problem” amazing service and I would highly recommend Wonder Day for a total amazing experience. Thanks again Lizzie.

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Excellent Service
When it became apparent a couple of months after purchasing an experience as a gift, that I had provided an incorrect delivery email address, I feared the worst. I needn't have worried - within a couple of hours of contacting WonderDays, Philip had got back to me and had sorted everything out. The speed of his response and the friendly efficient service he provided was very impressive. I will happily use WonderDays again in the future.

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Brilliant Spitfire Simulator!!
This review is for: Ifly Spitfire Simulator
126 Jug Bank, Ashley, Market Drayton TF9 4NJ, UK
Brilliant, you really lose yourself in this spitfire experience. I loved flying over the white cliffs of Dover, swooping under London's tower bridge, take off and landing,. An hour flies by (literally). If your thinking of booking this, just do it, its great. Carl is a real enthusiast, takes you through the controls and then your up and away. Thanks for the experience and best of luck commissioning the ME109 - I may be back to shoot it down!!

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Fabulous service
Fabulous service. Very quick response to my message. Completely understood my issue and had no hesitation in providing an excellent solution. Very friendly.
Much appreciated at a difficult time for me and my husband.

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Customer Service At It's Best
This company has one of the best customer service representatives we've come across. My wife was given a balloon flight experience from our son and daughter but, regrettably, was not able to take it up. Lizzie, from customer service was able to arrange a suitable alternative. Everything was dealt with online, something we're not au fait with at all. No problem. Lizzie sorted everything out, also giving detailed advice of how to complete the certain forms that required our action as the alternative flight experience was suitable for the both of us. This took the pressure off and we had very successful day yesterday thanks to her.

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Great customer experience
Great customer experience! I had a little bit of a moment and trouble booking ( my mistake ). Lizzie wasted no time helping me understand the issue, although I had missed the opportunity to the book the slot I wanted so she swiftly processed the refund too. Thank !

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Great customer services
Great customer services, had a minor issue with my codes and they resolved this and booked the experience for me all working 40 minutes just from an email. Would definitely recommend.

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Exchanged vouchers
After I had booked for my son and I to do a tank driving experience and unfortunately it was cancelled due to site issues. So I contacted wonder days to see if I could exchange the vouchers, I had a a very swift response from Lizzie.
She gave me a detailed instructions on what to do next, these were simple to follow once I had found the voucher numbers.
We have now booked to go on the hovercraft experience and just waiting for the confirmed dates. Two excited people.
Thank you

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Track Day Experience
Bought this for my grandsons 10th birthday and what a fantastic experience he had with lovely memories for him
The day was well organised and I would highly recommend

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I'm incredibly grateful to Lizzy for…
I'm incredibly grateful to Lizzy for all her amazing help, kindness and compassion. She went above and beyond to help me with an expired voucher.
I didn't know what to expect when I've emailed, but I thought I would try and explain my reasons for why I've not been able to access it so far.
Lizzy has been so lovely and so understanding of my situation, and put a lot of kindess and professionalism in finding a solution for me.
I believe they could've just said they can't help me, but they've been so open to do it and so proactive.
Thank you so much Lizzy and Wonder Days!! Looking forward to my day out with my daughter that you made possible.

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excellent customer service
I bought a gift from wonderdays but unfortunately had to return it. I was dreading the process but Lizzie M from customer service made the whole process so easy for me ! She was so kind and helpful! Thanks so much Lizzie for making this situation stress free!

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Very helpful customer service
I contacted WonderDays earlier this week when I realised I couldn't book the experience I was gifted, as the supplier had withdrawn it. Lizzie was super helpful and efficient, providing me with a gift card that would allow me to book any experience of my choosing. Can't wait to use it. Thanks v much.

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Had a problem with my original booking…
Had a problem with my original booking and Lizzie in customer services helped me arrange a different experience. She was very prompt, polite and resolved the issue without fuss.

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I bought my wife a balloon ride last…
I bought my wife a balloon ride last year and when we went to book there was no availability. I emailed to explain this and received a reply from Lizzie M within 30 minutes, explaining that normally there's a £20 fee but this time it's for free and it's extended till April 2027. Very happy and will go here solely for these sorts of presents in the future.

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We absolutely loved it
We absolutely loved it. Top marks for a fun experience. Excellent food and service

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Lizzie was epic - sorted expired voucher
Lizzie was epic - thanks for sorting the voucher expiration.

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Fabulous customer service from Lizzie
Fabulous customer service from Lizzie. Solved my issues professionally and with speed.
Thankyou 😊

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Excellent Customer Service
I have just booked to see SIX with four others, and due to some health problems I find online booking quite difficult. I e-mailed Wonder Days to explain and received a lovely e-mail back from Jess H, who said she would do all she could to help me book the tickets. I explained my health problems, and the tickets I was trying to book, and she sorted it all out straight away, and ensured we had the best available seats. Absolutely brilliant customer service - she even sent back a message to say that she hoped we enjoyed the show.

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Excellent .customer service experience
I had a really positive experience with WonderDays customer service, particularly with Lizzie M.
We had three driving experience vouchers for friends who were hoping to enjoy the experience together, but due to limited availability at our nearest location, we were struggling to use them before their expiry dates.
Lizzie was extremely helpful, understanding and quick to respond. She extended the vouchers to match the later expiry date. This means all three friends can now book and enjoy the experience together.
It was refreshing to receive such helpful and flexible customer service. Lizzie made the whole process simple and stress-free and went the extra mile to find a solution for us.
Thank you, Lizzie and WonderDays — really appreciated! 😊

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Dette er Trustpilot
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