I have been using Wide Fit Shoes now for over four years. I have never been disappointed with the many pairs of trainers I have purchased in this time. 4E wide on shoe size 10.5 every time, an excelle... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was struggling to find this particular pair of lace up wide fit sketchers but i actually found them on Wide Fit Shoes. From placing the order to them being delivered was extremely fast. The packagin... Vis mer
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The website was easy to use and gave very good information about its products so it made it easier to choose a style that best met my needs that was also attractive to look at and wear at a reason... Vis mer
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Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Skrevet av virksomheten
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Kontaktopplysninger
33 Kenton Park Parade, HA3 8DN, London, Storbritannia
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love th shoes
Love th shoes. Comfortable and last all day
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi!
Thank you so much for your lovely feedback! We’re delighted to hear that you love your new shoes and find them comfortable enough to wear all day. We really appreciate your support and are so pleased you’re happy with your purchase!
Wide Fit Shoes Team
Very helpful understood what I needed…
Very helpful understood what I needed no rushing and explained what was really needed
26. august 2026
Svar fra Wide Fit Shoes
Hi Kevin,
Thank you so much for your kind feedback! We’re delighted to hear that you found our service helpful and that we took the time to understand exactly what you needed. We believe finding the right footwear should never feel rushed, so it’s wonderful to know you felt listened to and well informed.
We really appreciate your support!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hello Phil,
I am very sorry to hear this. Please do not worry — I will reach out to you directly so that you can send the shoes back to us free of charge, and we will arrange to have a replacement pair sent out to you.
We sincerely apologise for the inconvenience and would love the opportunity to resolve this for you.
Kind regards,
Wide fit shoes team
Svar fra Wide Fit Shoes
Hi!
Thank you for your feedback! We’re delighted to hear that you were happy with our speedy delivery. We really appreciate your support and hope you enjoy your new footwear!
Wide Fit Shoes Team
Fast shipping, but damaged packaging, pet hair, and zero customer support
Update:
Shortly after my review, the customer service team reached out and handled the situation in an exemplary way.
I am very impressed by their quick solution.
Because of this great support, I am raising my rating to 4 stars. Without the initial issues with the packaging and the product, it definitely would have been a 5-star experience.
The issue is now fully resolved!
The shipping was very fast, but unfortunately, the rest of the experience was highly disappointing.The packaging arrived completely damaged. Even worse, when I opened the box, I found pet hair inside the shoes. It feels like I received a used or poorly checked item.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello,
I’m very sorry to hear this. This is certainly not what we want to hear, and I can only apologise for the inconvenience caused.
Please don’t worry—we will get this sorted for you. Could you please email me directly at gemma@widefitshoes.co.uk with the details, and I will personally make sure this is resolved for you.
Please rest assured that we will do everything we can to put this right.
Once again, I sincerely apologise, and thank you for bringing this to our attention.
Kind Regards
Wide fit shoes team
I have been buying extra wide shoe’s for a long time by
I have been buying extra wide shoes from wide fit shoes for several years. Service is prompt and they always fit. What’s not to like?
24. august 2026
Svar fra Wide Fit Shoes
Hi Chris,
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’ve consistently found our extra-wide shoes to be a great fit and that you’re happy with our prompt service.
We truly appreciate your continued support and look forward to helping you find the perfect fit for many more years to come!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hello,
I’m very sorry to hear about this.I will reach out to you directly so we can look into this.
Your custom and satisfaction mean a lot to us, and I’ll do my very best to resolve this for you.
Kind regards,
Gemma
Eventually got a set of shoes had…
Eventually got a set of shoes had problem as lots of them were out of stock. But pair I got are good, needed thin sole for driving otherwise I get pain in my knee if leg at wrong angle so barefoot is fine with the shoes I got it's slight pain, would be good if you did 6e driving shoe with a very thin sole.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi Dave,
Thank you for sharing your feedback. We’re sorry to hear about the availability issues you experienced, but we’re pleased that you’re happy with the pair you received and that they’re working well for you.
We really appreciate your suggestion regarding a 6E driving shoe with a very thin sole. We’ll certainly pass this feedback on to our product team, as we understand how important the right sole and fit can be for comfortable driving.
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Csaba,
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with our customer service. We always do our best to help and make sure our customers have a positive experience.
Wide Fit Shoes Team
Fabulous shop.
Fabulous customer service, fabulous quality of footwear. Trying to find shoes that fit is a nightmare as I need a deep toe box but have narrow heels. Ordered walking shoes and walking boots. Both comfortable.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi M,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with both the quality of our footwear and our customer service. We understand how difficult it can be to find shoes with the right fit, so it’s fantastic to know that our walking shoes and walking boots are both comfortable for you. We really appreciate your kind words and support!
Wide Fit Shoes Team
Excellent service from start to finish…
Excellent service from start to finish & I would highly recommend
26. august 2026
Svar fra Wide Fit Shoes
Hi James,
Thank you so much for your fantastic feedback! We’re delighted to hear that you received excellent service from start to finish. We truly appreciate your recommendation and support!
Wide Fit Shoes Team
It is nearly impossible to get a refund!
The company sent an email saying they were processing my order. The next day they sent another poorly written email saying that the item was out of stock in the color I requested, but that they could send another color. I replied that I preferred they refund my payment. They did not reply to this email. Days went by. Then I sent an email asking again for the refund. They sent another poorly written reply saying, in effect, "Oh, surprise! the color you wanted is back in stock. We'll send it now, okay?" I replied "NO, do not send the shoes I previously ordered; I have found other shoes elsewhere. Please refund my payment." They have not yet replied or confirmed that they will refund the money. This is bizarre, seemingly fraudulent behavior. I will never shop with them again.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Ellen,
I am very sorry to hear about your feedback, and we sincerely apologise for the lack of response regarding your refund for your shoes.
Please could you contact me directly at gemma@widefitshoes.co.uk so I can look into this for you personally? Please rest assured that we will do everything we can to resolve this for you as quickly as possible.
Your custom and satisfaction mean a great deal to us, and we truly appreciate your patience and understanding.
Kind regards,
Wide fit shoes team
Great availability of larger sizes Got…
Great availability of larger sizes Got my New Balance trainers today and are fantastic
27. august 2026
Svar fra Wide Fit Shoes
Hi Nick,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re pleased with the availability of our larger sizes and that your New Balance trainers are fantastic. We really appreciate your support!
Wide Fit Shoes Team
Great quality shoes
Great quality shoes, that I can get my feet into! Good range, competitive prices compared to the High St shops (that don't even sell shoes that I can wear, as I need size 13 6V (6E-8E) wide shoes).
27. august 2026
Svar fra Wide Fit Shoes
Hi Robin,
Thank you so much for your fantastic feedback! We’re delighted to hear that you’re happy with the quality, range, and competitive prices of our footwear. We understand how challenging it can be to find shoes in larger and wider sizes, so it’s wonderful to know you’ve found options that fit comfortably. We really appreciate your support!
Wide Fit Shoes Team
One of the eyelets pulled completely…
One of the eyelets pulled completely out the first time I put them on. Very disappointed since I paid well over $100 for a pair of canvas shoes!! Upon further inspsection, the eyelet next to the faulty one was pulling out as well.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Lori,
I’m very sorry to hear this. I’ll reach out to you directly so we can look into this and make sure it’s resolved for you.
Please rest assured that we will get this resolved. From what you’ve described, it sounds like you may have received a faulty pair, which we’ll need to investigate further.
Apologies again for the inconvenience, and thank you for bringing this to our attention.
Kind Regards
Wide fit shoes team
Great to find comfortable shoes for…
Great to find comfortable shoes for feet with bunions
27. august 2026
Svar fra Wide Fit Shoes
Hi Heather,
Thank you so much for your lovely feedback! We’re delighted to hear that you’ve found comfortable shoes that work well for your feet. We understand how important the right fit can be, especially when dealing with bunions, and we’re so pleased we could help!
Wide Fit Shoes Team
Easy return and refund
Fast delivery, unfortunately trainers were unsuitable due to foot problem.
Easy return and refund
17. august 2026
Svar fra Wide Fit Shoes
Hi Vickyc,
Thank you for your feedback. We’re pleased to hear that you received your order quickly and found the return and refund process easy. We’re sorry the trainers weren’t suitable due to your foot problem, but we appreciate you giving us a try.
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Andrew,
Thank you for your wonderful feedback! We’re delighted to hear that you received first-class service. Your kind words mean a lot to our team, and we truly appreciate your support.
Wide Fit Shoes Team
I bought them on the promise of a free…
I bought them on the promise of a free return but after hours of being told there was an error on the returns page, I was told to post them back myself and pay. If I'm honest, I suspect it was an A.I. I was talking to, as it was quite happy and polite when it delivered this news. The company has been very helpful, and positive, offering to pay the postage and 20% of any sandals I might like. I think that is an extremely professional service.
25. august 2026
Svar fra Wide Fit Shoes
Hello Miss O’Brien,
I’m very sorry to hear about your experience and the feedback you’ve shared. Please don’t worry—I will reach out to you directly so we can discuss this and get it resolved.
You are entitled to one free return on one pair, and I sincerely apologize for any inconvenience or confusion caused.
I will be in touch with you shortly.
Kind regards,
Wide fit shoes team
Great customer service
Great customer service and also next day delivery achieved. Fantastic
25. august 2026
Svar fra Wide Fit Shoes
Hi!
Thank you for your fantastic feedback! We’re delighted to hear that you received great customer service and that your next-day delivery arrived as promised. We really appreciate your kind words and support.
Wide Fit Shoes Team
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