I absolutely recommend Vetsend for all your animal needs. It is the only place I can buy Vetality Trout Wet Food for my dog with heart failure. Recently she has got bored with it, and I was refunded t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer service at Vetsend was brilliant! I accidentally ordered some food for my dog that he won’t eat so I wanted to return it for a refund. I emailed Vetsend and they replied promptly and poli... Vis mer
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Good afternoon! Thank you for the fast and efficient delivery. My cats really enjoyed the treats. Thanks especially for letting me know where the package is and when it will arrive—that's important.... Vis mer
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The packaging was all wrong. The product I ordered is supposed to be kept BELOW 25 degrees but it was sent wiht NO coolant around it (other companies definitely do this) on days where tou outside... Vis mer
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Informasjon om virksomheten
Om Vetsend
Skrevet av virksomheten
Vetsend.co.uk is the online shop for your pet's health. Through our digital platform, we provide the very best for your pet. In our online shop, you'll find a wide range of high quality products for pets.
✓ Free professional veterinary advice
✓ More than 20,000 products available
✓ Over 500 high quality brands
Vetsend app
Download our Vetsend app now and enjoy exclusive app-only deals!
Friendly customer service
At Vetsend.co.uk, you benefit not only from an extensive range of high quality products, but also from fast and friendly customer service. Do you have questions about a product or your pet's health? Our Veterinary team, consisting of veterinarians and veterinary nurses, is here to help. They are happy to provide professional, no obligation advice so you can always make the best choice for your pet.
★ Customer Service: customer-service@vetsend.co.uk
★ Veterinary team: veterinarian@vetsend.co.uk
★ Whatsapp: 0031- 850 871 821
Newsletter
Looking for great offers and helpful tips to give your pet the very best care? Sign up for our newsletter today and receive the latest discounts and expert advice straight to your inbox!
Vetsend.co.uk - Online Pet Pharmacy
Skrevet av virksomheten
- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service Team via e-mail customer-service@vetsend.co.uk or Whatsapp 0031 850871821
Kontaktopplysninger
Emmerblok 1, 4751XE, Oud Gastel, Nederland
- customer-service@vetsend.co.uk
- www.vetsend.co.uk
Promotions
4,4
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Each I order I am happy with the delivery experience
I placed a few orders over the past 2-3 years for veterinary products for my kitties. And all orders arrived well. Prices are also good and so is availability of products.
Thank you.
9. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Had initial dispatch issues, but cant fault Vetsend for trying to set things right!
I initially left a one star review as my order was not sent out and i was waiting a week and still no dispatch.
However Vetsend did what they could to rectify the mistake, and I and happy with their attempt to set things right and the products I received, so thank you.
i will be ordering from you again!
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vetsend
Dear Katrina,
We are truly sorry to hear about the delay with your order, especially given the urgency of your dog's condition. This is certainly not the experience we want for our customers.
We can see that your order is ready to be packed and will be ready for dispatch, so it should arrive as soon as possible. We will ensure that it is prioritized for delivery.
If you would like us to make any adjustments to the delivery address due to your travel plans, please let us know, and we will do our best to accommodate your needs.
We apologize for any stress this situation has caused and are here to help resolve it as quickly as possible. Thank you for your understanding and patience.
Kind regards,
Team Vetsend
good selection of foods to sample
good selection of foods to sample, delivered very quickly
8. juli 2026
Good range and variety of products
Good range and variety of products, delivery was pretty fast too. Have been ordering dog treats and toys from them for years
7. juli 2026
Great Cat Scratch Posts
These cat scratch posts supplied by vetsend are excellent and last a long time.
2. juli 2026
I highly recommend this company
I highly recommend this company. Everything was handled smoothly, and the communication was quick and helpful, especially when a courier issue appeared. Great service overall.
1. juli 2026
Pet send have been superb, as my cat needs a specific diet due to borderline kidney disease. Customer service has been fantasic
Pet send havebbeen very good in answering emails, as my cat needs a specific diet due to his kidneys.
28. juni 2026
Ideal to try before buying
Great way to try different products and find out what suited my fussy cat.
28. juni 2026
I placed my order nearly 3 weeks ago…
I placed my order nearly 3 weeks ago and still have not received it.
1. juli 2026
Svar fra Vetsend
Dear Kathleen,
We sincerely apologize for the delay in your order. We understand how frustrating this must be, especially after waiting for nearly three weeks.
We will investigate this immediately, could you please contact our customerservice?
Kind regards,
Team Vetsend
Awful service
Awful service. Repeatedly given updated delivery dates that stretch ever-further into the distance. Eventually told order coming from The Netherlands. By the slow boat to China? Will not be using this firm again.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vetsend
Dear Customer,
We sincerely apologize for the frustration and disappointment caused by the delays with your order. This is certainly not the experience we aim to provide, and we completely understand your dissatisfaction.
Team Vetsend
Best prices for chosen cat food
Having 3 cats I appreciate the fantastic discounts that Vetsend give regularly on the food my cats eat, as it’s so expensive these days to feed them.
Orders are always received quickly.
30. juni 2026
Very quick delivery, the bird seed was wrapped securely
I ordered the bird seed very easily on line. It was sent very quickly. Happy with the service, and it was wrapped great, with no spillage.
28. juni 2026
Incomplete address on parcel, poor customer service
While the variety of food is good for kidney disease in cats, delivery takes a significant amount of time. They also put an incomplete address on my first delivery which meant a long delay in getting my parcel as the delivery company had to redirect it nearby. When I contacted customer service about this, it was very clear they hadn't read the message properly and their responses were both defensive and made little sense in relation to the issue I had. For this reason, I won't be ordering from them again
7. juli 2026
Anmeldelse skrevet uten oppfordring
Excellent service and product.
23. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.